Aylsham Vets – Vets in Aylsham
Clinic Overview
- Many owners describe the team as kind, professional, and caring, especially with anxious older pets and in difficult or sad situations. - Reviews include examples of urgent access and intensive treatment, including a cat seen without an appointment and treated over seven days before recovering. - Several comments praise the practice for being friendly and good with dogs, with owners saying their pets are comfortable coming in.
Services
- •General veterinary care: consultations, routine care, vaccinations, parasite control, microchipping, neutering, dentistry, and general surgery for small animals.
- •Diagnostics and treatment: in-house lab work, ultrasound and X-ray. Reviews include an urgent case seen without an appointment, with a cat then kept for seven days of treatment before making a full recovery.
- •Nurse clinics and additional support: blood pressure checks, six-month health checks, anal sac expression, grooming, nail clipping, and home visits.
- •Referral and practice facilities: an ophthalmology referral service, veterinary nurse training status, and RCVS Core Standards listed by the practice.
- •Emergency arrangements: emergencies are seen during normal opening hours by contacting the practice; out-of-hours emergencies are handled by Norwich Night Vets.
- •Recent service examples from owners: reviews mention thoughtful support for older pets, sensitive care during sad outcomes, and generally good handling of dogs. One recent rabbit owner reported cancelled appointments and poor confidence around rabbit vaccination.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review comments on cost are limited but mixed in a positive direction, with one owner saying charges for urgent treatment and a seven-day stay were “more than fair,” and another saying the practice did not feel overly money-focused.
People
- •Andre: praised for a thorough examination, kind and empathetic manner, and sensible recommendations for an older rescue dog.
- •Reception team: several reviews describe polite and caring front-desk staff, though some complaints name Sam and David in relation to communication or customer-service issues.
- •Vanessa: named in one historical negative review about a missed diagnosis.
Reviews
Aylsham Vets has a 4.5-star Google rating from 102 reviews.
- •Many owners describe the team as kind, professional, and caring, especially with anxious older pets and in difficult or sad situations.
- •Reviews include examples of urgent access and intensive treatment, including a cat seen without an appointment and treated over seven days before recovering.
- •Several comments praise the practice for being friendly and good with dogs, with owners saying their pets are comfortable coming in.
- •Negative feedback centres on administration and reception, including altered appointments, inconsistent information, an unpleasant interaction over paperwork, requests for clearer itemised receipts, and one recent complaint about rabbit appointment handling.
