Cromer Vets Ltd – Vets in Cromer
Clinic Overview
- Many recent reviewers describe the team as friendly, welcoming and helpful, with one review also praising the clinic as clean and well maintained. - Several owners report being seen quickly for urgent problems, including same-morning appointments, records being requested before arrival, and imaging and treatment completed within a few hours. - Communication is a recurring strength in positive reviews, with named vets praised for explaining examinations clearly, noticing details from earlier visits, and handling difficult conversations with care.
Cromer Vets Ltd describes itself as an independent, vet-owned practice established in 2021, offering comprehensive veterinary care under one roof, including 24-hour support for urgent cases. The clinic’s website highlights routine care alongside advanced diagnostics, surgery, in-house physiotherapy and acupuncture. Recent reviews are largely positive about friendly staff, clear communication and quick help for some urgent cases, though there are also some reports of difficulty getting an appointment or dissatisfaction with aspects of care.
Services
- •Routine and preventative care: General check-ups and preventative care are listed, with recent reviews mentioning illness consultations and a kennel cough vaccination.
- •Urgent appointments and out-of-hours support: The practice says it offers 24-hour support for urgent cases. Recent reviewers describe same-day or same-morning appointments for pets who became ill or injured, including holiday cases.
- •Diagnostics and assessment: The website mentions advanced diagnostics, and reviews give examples including X-rays, scans, assessment within hours, and discharge medication.
- •Surgery: The practice says it carries out surgery, including more complex procedures. Recent reviews mention spay operations and surgical follow-up care.
- •End-of-life care and supportive therapies: Reviews praise compassionate euthanasia support, while the website also lists in-house physiotherapy and acupuncture.
- •Species seen: The clinic says it treats dogs, cats, rabbits, birds, tortoises and lizards.
Pricing
No published pricing information is currently available for this clinic.
People
- •Emmanuel (vet): Praised for a warm, attentive consultation and for handling a kennel cough vaccination quickly and calmly.
- •Harriet (vet): Mentioned for kind, clear end-of-life care and thoughtful follow-up after a cat was put to sleep.
- •Ollie (vet): Praised for a thorough examination, clear explanations and a professional manner during an illness appointment.
- •Wider team: Reception staff, nurses and the broader team are regularly described as friendly, helpful and understanding.
Reviews
Google rating: 4.7 stars from 127 reviews.
- •Many recent reviewers describe the team as friendly, welcoming and helpful, with one review also praising the clinic as clean and well maintained.
- •Several owners report being seen quickly for urgent problems, including same-morning appointments, records being requested before arrival, and imaging and treatment completed within a few hours.
- •Communication is a recurring strength in positive reviews, with named vets praised for explaining examinations clearly, noticing details from earlier visits, and handling difficult conversations with care.
- •More mixed feedback appears around access and breadth of care: a couple of recent reviewers say they could not get the help or follow-up they expected, and one reviewer was unhappy with care for smaller animals compared with cats and dogs.
