Cromer Vets Ltd
#1 Vet in Cromer, Norfolk
Cromer Vets Ltd – Vets in Cromer
Clinic Overview
Cromer Vets Ltd describes itself as an independent, vet-owned practice (established in 2021) offering “comprehensive veterinary services under one roof,” including 24-hour support for urgent care. The clinic appears set up for both routine care and more involved cases: the website mentions advanced diagnostics and complex surgeries, plus in-house physiotherapy and acupuncture.
Cromer Vets Ltd describes itself as an independent, vet-owned practice (established in 2021) offering “comprehensive veterinary services under one roof,” including 24-hour support for urgent care. The clinic appears set up for both routine care and more involved cases: the website mentions advanced diagnostics and complex surgeries, plus in-house physiotherapy and acupuncture.
From recent reviews, owners most often mention being seen quickly for urgent issues (including same-day appointments), clear explanations during examinations, and thoughtful end-of-life support (including a follow-up sympathy card and forget-me-not seeds). However, there are also recent reports of being unable to get an appointment when a dog was ill, and one review raising concerns about care for smaller/exotic animals (including antibiotics not being provided after a surgery and infection developing).
Services
Based on the clinic website summary and recent review examples, services mentioned include
- •Routine check-ups and preventative care
- •Urgent care, with the practice stating it offers 24-hour support for urgent cases
- •Advanced diagnostics (review example: an injured leg being X-rayed and assessed the same day, followed by discharge medication)
- •Surgery (website notes “complex surgeries”; reviews mention spay surgery and a puppy spay operation)
- •End-of-life care / euthanasia (a same-day appointment for a cat, with the vet discussing the decision and aiming to keep the process as stress-free as possible)
- •In-house physiotherapy
- •Acupuncture
Species the practice says it sees: dogs, cats, rabbits, birds, tortoises, and lizards.
People
- •Harriet (vet): Mentioned in a review for end-of-life care for a cat. The owner described Harriet as going through the facts to confirm the decision, being kind and understanding, and helping make the appointment less stressful. The practice also provided a named cardboard coffin and later sent a card and seeds.
- •Ollie (vet): Mentioned for an illness appointment where the owner said he examined their dog thoroughly and explained what he was doing and why he was asking certain questions. The same review also noted the team had already liaised with the dog’s usual vet for records within about 20 minutes.
Reviews
Google rating: 4.7 stars from 123 reviews. “”
- •Fast access for some urgent cases, but not consistently: several owners describe getting appointments quickly (including being seen the same morning, and X-ray/assessment completed within hours), while another recent reviewer says they phoned about an ill dog and were not fitted in.
- •Clear communication during consultations: owners describe vets explaining what they’re doing and why, and going through decisions step-by-step (notably around euthanasia).
- •Surgery experiences mentioned: reviews reference a puppy spay and another spay surgery, with one owner saying the team were particularly understanding after a previous bad experience elsewhere.
- •End-of-life care details: one review highlights practical, specific aftercare—taking the pet home in a labelled cardboard coffin, plus a sympathy card and forget-me-not seeds.
- •Mixed feedback on smaller/exotic animals: one reviewer says cats and dogs were handled well but felt smaller animals were steered toward euthanasia without exploring other options, and reports a post-surgery infection they believe was linked to antibiotics not being prescribed initially.
Contact
Animals Treated at Cromer Vets Ltd
Animals We Treat
Companion Animals
Pricing at Cromer Vets Ltd
Opening Hours – Cromer Vets Ltd
Opening Hours
Hours
Reviews for Cromer Vets Ltd
Note: Showing the 5 most recent Google reviews out of 123 we track in total. Recent reviews may not be representative of overall sentiment.
Karen Haslam
a week ago
Jez Haslam
a week ago
phoned as dog ill when on holiday and wouldn't fit us in
Fiona
a month ago
Had to visit Cromer Vets recently with my aunt, who had made the necessary decision that her cat needed to be PTS. She got an appointment that day - important once you know it is time. Our lovely vet, Harriet, went through all the facts to make sure it was the right decision and was so kind and understanding, making sure everything was done for Tooty to make it a stressless time. For us, a difficult and emotional process was made more bearable. We took her home in a little cardboard coffin with her name, date and a heart, in which she was laid out beautifully. They followed up with a lovely card and forget-me-not seeds to sprinkle on her grave. Highly recommend.
Daff O'dil
2 months ago
Took my puppy for her spay op and honestly they couldn't have been nicer. After a bad experience with a previous vet, the staff here were all so friendly, polite, helpful and understanding. The reception team, nurse and the vet, all lovely. Totally recommend.
Nicholas Findley
a week ago
While on holiday our dog became ill. Without any recommendations we took a chance with this veterinary practice. The receptionist was friendly and helpful and gave us an appointment straightaway. By the time we reached the vets, 20 minutes, they had already liaised with our vets for our dogs records. Ollie was the vet we saw. He was very friendly, courteous, professional, thoroughly examined our dog and explained everything he was doing and why he was asking the questions. Would highly recommend this vets. Thank you Ollie 😊
Nicholas Findley
2 months ago
While on holiday our dog became ill. Without any recommendations we took a chance with this veterinary practice. The receptionist was friendly and helpful and gave us an appointment straightaway. By the time we reached the vets, 20 minutes, they had already liaised with our vets for our dogs records. Ollie was the vet we saw. He was very friendly, courteous, professional, thoroughly examined our dog and explained everything he was doing and why he was asking the questions. Would highly recommend this vets. Thank you Ollie 😊
emily wright
a month ago
Really good for cats and dogs but not so great for smaller animals, straight away answer to smaller animals is euthanasia didnt even go through othet options which I would have happily paid for, also didnt prescribe one of my animals antibiotics aftwr a surgery which is now infected so need to go back and pay for a consulation wnd antibiotics when they should have been given in the first place :/ rewlly good for cats and dogs but I wouldn’t reccomend for exotics and smaller animals The north walsham branch is amazing for exotics but these vets don’t seem to specialise in them
Chris Smith
2 months ago
As others reviewing have also done, we had to visit during our holiday as one of our shih tzu boys hurt his leg. We dropped in just after 8am and were seen at 9.30. X-rayed and assessed within a few hours with discharge and medication resulting in a much happier pup! Thanks to the team for looking after our boy, 24hrs later and he's already on the mend
Jason Borthwick
2 months ago
What a breath of fresh air. Friendly welcoming staff, clean and well maintained building and facilities. So happy we moved from Aylsham Vets, which is the complete opposite.
paul Hamblet
3 months ago
Our 10.year old Whippet fell ill while we were on holiday in Cromer. We rang the vets at 8am and were given an appointment at 9.15 . The Reception staff and Vets were lovely with us .....we were in a bit of a state because we had a similar issue with our other dog which had a sad outcome . The staff were understanding and made us feel comfortable about the procedure that was going to happen to our fur baby .She was scanned and admitted. They did a full promethazine spay surgery
