Paul Jarman Veterinary Practice Ltd
Vets in Feltwell, Norfolk
Paul Jarman Veterinary Practice Ltd – Vets in Feltwell
Clinic Overview
Paul Jarman Veterinary Practice Ltd, located in Feltwell, Thetford, holds an impressive overall rating of 4.8 stars based on 181 Google reviews, suggesting a strong reputation in the community. The clinic is particularly noted for its veterinary nurse training facility, highlighting its commitment to professional development within the industry.
Customer feedback showcases a predominantly positive sentiment. Many reviewers emphasize the practice’s professionalism, care, and compassion, such as ISB Plastering Norwich & Norfolk, who expressed gratitude for the clinic's support in an emergency involving a pet. Similarly, long-time client Kim Hunn praises the friendly staff and highlights Jeremy, a vet at the practice, for his outstanding care and sound advice. Additionally, Penny Sutton commends the practice for their compassionate handling of her elderly dog's serious condition and the clarity provided during a difficult decision-making process.
Despite the overwhelmingly positive feedback, there have been rare instances of dissatisfaction. Jemma Benton reported a lack of empathy when seeking assistance for her elderly dog, indicating that, while the practice is highly rated, there may be isolated areas for improvement in customer interaction during sensitive situations.
In terms of pricing, Kim Hunn mentions the practice's monthly vet plan, stating it is more economical than comparable services like vets4pets, which may be a consideration for cost-conscious pet owners.
Overall, Paul Jarman Veterinary Practice Ltd is highly regarded for its professional service and compassionate care, though it may benefit from ensuring consistent empathy in all client interactions.
Special Services
Animals Treated at Paul Jarman Veterinary Practice Ltd
Animals We Treat
Companion Animals
Opening Hours – Paul Jarman Veterinary Practice Ltd
Opening Hours
Hours
Reviews for Paul Jarman Veterinary Practice Ltd
Note: Showing the 5 most recent Google reviews out of 181 we track in total. Recent reviews may not be representative of overall sentiment.
Jemma Benton
2 weeks ago
We made the heartbreaking decision to have our 15 year old dog put down, and were told they were too busy to see us as it’s not an emergency. No empathy and no understanding for our situation. We have 3 dogs registered with them and it’s making me question whether I move them to a more compassionate practice
David Spencer
3 weeks ago
Does what a vet is supposed to do, checked patient over and came up with a diagnosis. All good now
ISB Plastering Norwich & Norfolk
2 months ago
A Massive Thank You to Paul Jarman Vets – Feltwell 🐾💛 I just want to give a huge thankyou to the amazing team at Paul Jarman Veterinary Practice in Feltwell. After I was bitten by an adder in Thetford Forest and taken to hospital, they kindly took in my dog Ruby, gave her a full check over, and kept her safe and calm until someone could come and collect her. In what was a really scary and unexpected situation, their care, kindness, and professionalism meant the world. I’m so grateful for everything they did. Thank you again — you're absolute stars🌟
Kim Hunn
a year ago
Been going here for years, honestly a lovely place to take my pets, the reception staff are always friendly and make a fuss of my dogs. Jeremy the vet is outstanding, he really does have good advice and your best interest at heart when it comes down to your pets, I will continue to come here as long as Jeremy is here ☺️ I also use their vet plan each month which is cheaper than vets4pets, so even better! Would not trust anyone else now with my dogs! Thank you team 😊
Penny Sutton
3 years ago
Fantastic vet. Our dog Roxy 14 years old became seriously unwell. Roxy was everything to us. We had to make that terrible decision that we all dread. I loved the fact he was straight to the point with clear facts about the situation making it easy for us to understand our options. They showed great compassion and were so good with Roxy and us. We have had other treatment in the past here and I highly recommend their services. Thank you for everything you did for our beautiful Roxy.
