Paws Indoors Ltd – Vets in Hempnall
No Prices
No Prices Tracked
Independent
Clinic Overview
Paws Indoors Ltd is a mobile veterinary service in Hempnall, Norfolk, with a surgery for operations and hospitalisation when needed. Its core offering is at-home veterinary care, including home visits for routine support and end-of-life care, and recent feedback continues to emphasise the calmer, lower-stress experience of being treated at home. Reviews also highlight clear communication, continuity of care, and sensitive support for owners during difficult decisions.
Services
- •Mobile veterinary visits at home, including routine appointments and support for pets that are older, less mobile, anxious, or difficult to transport. Reviewers repeatedly describe home visits as more convenient and less stressful than travelling to a practice.
- •End-of-life care at home, with many owners praising calm, unhurried visits, clear explanations of what would happen, and compassionate support that allows pets to remain comfortable in familiar surroundings.
- •Quality-of-life consultations and guidance, including help with assessing ongoing care and preparing owners for difficult decisions.
- •Medication support, including repeat medications managed remotely by phone and post, as well as medication to support a pet after the loss of a companion.
- •Surgery-based care for operations and hospitalisation when in-clinic treatment is needed. Recent reviews also mention routine surgery, pre-anaesthetic blood tests, pain relief, and a successful dental procedure.
- •Emergency arrangements
- •Emergency care by phone during opening hours and on Saturday mornings for registered clients.
- •Out-of-hours emergency care is provided by Norwich Night Vet.
Pricing
No published pricing information is currently available for this clinic.
People
- •Rosie Smith: frequently mentioned for home visits and ongoing care, with reviewers praising her kindness, sensitivity, detailed explanations, and calm support during end-of-life appointments. One recent review also highlights her work on pain management, assessment, and a dental case.
- •Shona: named for quality-of-life advice, home visits, talking owners through euthanasia in advance, and ongoing support including advice and medication after a bereavement.
- •The wider team: reviewers also speak highly of the whole team, including clinical, nursing, and admin staff, for warm communication, continuity, and thoughtful follow-up such as sympathy cards and a candle.
Reviews
Google rating: 4.9 stars from 51 reviews.
- •Recent reviews are overwhelmingly positive and strongly focused on compassionate home visits, especially for end-of-life care. Owners often describe pets passing peacefully at home with calm, respectful support.
- •Communication is a recurring strength. Reviewers mention detailed explanations, time to ask questions, and feeling listened to rather than rushed, including in complex or emotional situations.
- •Several reviewers value the continuity of seeing the same vet and describe the service as more personal, stress-free, and convenient than larger practices.
- •Reviews also show the practice supporting a wider range of needs than euthanasia alone, including routine visits, emergency contacts, surgery, pain management, and dental treatment. One reviewer specifically describes the clinic as good value for money.
