
Medivet Heacham, located in King’s Lynn, stands out as a highly-rated veterinary clinic with a remarkable 4.8-star rating from 137 reviews. This suggests a consistently high level of customer satisfaction, further supported by the overwhelmingly positive written reviews available. The clinic is not only a veterinary service provider but also serves as a training facility for veterinary nurses, indicating a commitment to educational excellence and professional development in the field.
Customers frequently highlight the compassionate and thorough care provided by the staff, with many reviews lauding the clinic’s ability to accommodate urgent consultations. For instance, Alison Holmes appreciated the immediate attention her cat received for an ear issue, while Linda Walton noted the gentle and informative approach of the staff during her kitten’s visit. The clinic's clean, calm environment and ample parking facilities are additional advantages that contribute to a positive client experience.
The personal touch of the staff, particularly in difficult situations, is a recurring theme in the reviews. Karen Barker’s experience during a challenging time with her pet illustrates the clinic’s empathetic approach, with specific mention of a team member named James who provided thoughtful care. This level of personalized service appears to resonate deeply with clients, fostering trust and reliability.
Overall, Medivet Heacham is characterized by its exceptional customer service, professional expertise, and a nurturing environment, making it a preferred choice for both routine and emergency veterinary care in the King’s Lynn area.
Note: Showing the 5 most recent Google reviews out of 137 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
We called the vets as we worried that our cat had a tick by his ear. They allowed us to take him straight away to check him over. It wasn’t a tick but he did have a problem with his ear which they sorted on the spot. Great service!
3 months ago
Took my little kitten for a free check up. Also to have her nails clipped a bit. The lady VET was very gentle and explained the ins and outs of neutering a small cat. Very interesting. Reception staff welcoming and the visit went smoothly with no delays. This is a lovely, clean and calm surgery with a good car park. Thank you Heacham.
3 months ago
All the staff are fantastic, and the vet we saw with our 2 black cats was so patient as they were here there and everywhere getting up to mischief
5 months ago
We have a holiday home in Norfolk and we have used this vet twice with a poorly dog. Everyone has been so helpful and caring. The vets have taken time to explain everything and were very thorough with their examination. The reception staff gave us an appointment without struggling at all. They were friendly, welcoming and very helpful. If I lived locally they would definitely be my regular vet. Thank you.
a year ago
Unfortunately whilst on holiday our old but adorable labradoodle Gibbs’ health deteriorated drastically and we had to make the dreadful decision to say goodbye, not wanting to put him through a long and hot journey home we decided to seek help from a locally recommended vet. We could not have been made to feel more welcome and cared for by the team at Medivet Heacham. So kind and thoughtful James treated Gibbs with love and respect and we couldn’t be more grateful in what was a very very sad time for us.
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