Three Rivers Vets

Three Rivers Vets is part of the Three Rivers Veterinary Group, established in 1935, and also operates as a veterinary nurse training facility. The website highlights Pet Health Club preventative-care plans (including a “Plus” tier with unlimited in-person consultations and round-the-clock phone/video advice) and the option to pay via Klarna.

From the latest reviews available, owners most often mention

• •vets taking time to listen and give “realistic advice” (including ongoing management of a dog’s skin condition over 12 months)
• •responsive appointment availability (one owner reports being offered a slot within 3 hours)
• •treatment plans that include medications such as creams, antibiotics, and pain relief for issues like hot spots

Services

• •Veterinary nurse training facility (as stated in the clinic data).
• •Out-of-hours care (the website states out-of-hours arrangements are available; details vary by surgery within the group).
• •Preventative-care plans via Pet Health Club
• •Plus plan: includes everything in the Essentials plan, plus unlimited in-person consultations and round-the-clock veterinary advice via phone & video appointments (terms apply, per the website).
• •Seen in reviews: management of skin conditions and treatment of a hot spot with topical cream, antibiotics, and painkillers.
• •The website also mentions support for pet travel via a third-party provider (discount for registered clients).

Pricing

• •Six-month healthy pet check: £24.99 (website offer).
• •Wellness screening: £60 (website offer; also mentions an alternative of a free health check).
• •Surgery example from a review: removal of a small mass reported as £1,075 (one reviewer; they were unhappy with the outcome and costs).

People

• •Matthew: mentioned by multiple reviewers as listening carefully, answering questions, and giving “realistic advice,” including over an extended period managing a dog’s skin condition.
• •Reception team: repeatedly described as helpful and accommodating (for example, helping secure a quick appointment).
• •One reviewer describes a vet being patient with a dog in discomfort during a hot-spot visit and prescribing a clear medication plan (cream, antibiotics, pain relief).

Reviews

Google rating: 4.8 stars from 193 reviews.

• •Listening and straightforward guidance: owners specifically mention questions being answered clearly and advice being “realistic,” particularly around longer-running skin issues.
• •Speed of access when worried: one review reports being offered an appointment within 3 hours after calling at lunchtime.
• •Medication-based treatment plans described in detail: for a hot spot, one owner reports receiving cream, antibiotics, and painkillers, with improvement noted within 24 hours.
• •Cost concerns and a negative surgical experience (conflicting accounts): one reviewer describes a mass removal costing £1,075, concerns about wound appearance and infection, and dissatisfaction about being charged for antibiotics afterward; other recent reviews describe professional, thorough care but acknowledge costs can be “on the high side.”