Chapelfield Veterinary Partnership – Vets in Long Stratton
Clinic Overview
- Compassionate end-of-life care stands out strongly, with owners describing calm, sensitive handling, clear explanations, time to say goodbye, and thoughtful follow-up after a pet’s death. - Urgent and everyday care is often praised, including same-day help for an eye problem, reassurance after a dog ate a currant, and ongoing treatment for a cat’s dental issue. - Staff manner is a consistent positive theme, with recent reviewers describing the reception team, nurses and vets as friendly, kind, helpful and understanding.
Services
- •Companion-animal care for pets including dogs and cats, with reviews mentioning long-term routine care, first kitten visits, urgent advice after a dog ate a currant, and general wellbeing checks.
- •Consultations, diagnostics and treatment, including urine and blood testing discussed at a wellbeing check, treatment for an eye emergency with an injection and take-home drops, and ongoing care for a cat with a tooth problem.
- •Surgery and aftercare, including review mentions of a kitten operation and follow-up support.
- •Euthanasia and end-of-life support, which remains a clear strength in client feedback, with owners describing gentle explanations, time to say goodbye, and thoughtful follow-up gestures.
- •Large-animal services, with practice information stating that the surgery also supports livestock and equine work and that large animal vets operate from this site.
- •Emergency veterinary cover, listed in the practice information as available on a 24/7 or extended-hours basis.
- •Veterinary nurse training facility, as listed in the practice information.
Pricing
No published pricing information is currently available for this clinic.
People
- •Alistair is singled out for kind, thoughtful support during a cat euthanasia, with one family praising the time given and the gentle way everything was explained.
- •Matt (vet) was previously praised for empathy and professionalism during a euthanasia appointment.
- •Recent reviews also speak well of the wider reception, nursing and veterinary team, describing them as friendly, efficient, helpful and understanding.
Reviews
Google reviews show 4.6/5 from 257 reviews. Recent written feedback is largely positive, with a smaller number of complaints still shaping the overall picture.
- •Compassionate end-of-life care stands out strongly, with owners describing calm, sensitive handling, clear explanations, time to say goodbye, and thoughtful follow-up after a pet’s death.
- •Urgent and everyday care is often praised, including same-day help for an eye problem, reassurance after a dog ate a currant, and ongoing treatment for a cat’s dental issue.
- •Staff manner is a consistent positive theme, with recent reviewers describing the reception team, nurses and vets as friendly, kind, helpful and understanding.
- •There are some negative reports about communication and costs, including a complaint about an unexpected charge linked to a wellbeing check, criticism of receptionist communication, and one serious allegation relating to post-operative pain medication.
