Three Rivers Vets – Vets in Poringland
Clinic Overview
Three Rivers Vets is part of a multi-surgery veterinary group (on its website, the practice traces its history back to 1935). Recent reviews suggest the branch experience is geared around routine care and supportive end-of-life care, with out-of-hours arrangements available (the website states out-of-hours care is provided via surgery-specific contact routes). Owners often mention a welcoming reception and patient handling during appointments (including annual vaccinations), but there are also criticisms about high costs since the practice was “bought out” (named in one review as IVC) and one detailed complaint about inappropriate reception comments during a euthanasia visit.
Services
- •Out-of-hours care: The website states out-of-hours care is available, with arrangements provided via surgery-specific contact information.
- •Vaccinations / annual boosters: Mentioned in a review describing a dog’s “yearly jab.”
- •Euthanasia / end-of-life care: Described in a review involving an 18-year-old cat being put to sleep.
People
- •Tina Mills (receptionist, named in a review): One owner says they are “always made very welcome” by her and found her “kind and very helpful” during visits.
- •Unnamed vet (role inferred from review): One review about a dog’s yearly vaccination says the vet was “very patient” with an excited dog.
Reviews
Google rating: 4.7 stars from 84 reviews. - Multiple owners describe a warm welcome at reception and friendly, efficient practice staff.
- •Handling and manner with pets is noted in a practical way (e.g., a vet being patient during a vaccination for an excitable dog).
- •One owner reports a negative experience during a euthanasia appointment, describing a receptionist comment as lacking empathy, and adds they made an official complaint but didn’t receive a response.
- •Another reviewer says costs became “very expensive” after being bought by IVC, while still describing the staff as “nice.”
Animals Treated at Three Rivers Vets
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Three Rivers Vets
Opening Hours
Hours
Reviews for Three Rivers Vets
Note: Showing the 5 most recent Google reviews out of 84 we track in total. Recent reviews may not be representative of overall sentiment.
neville crisp
2 months ago
we are so lucky to have such a great vets like three rivers in poringland and have such very nice people to look after our girl poppy we are always made very welcome by tina mills when we visit and is always very kind and very helpful so nice to know we are well looked after by such very nice caring people.
Kim Bradbury
3 months ago
Super veterinary surgery. A warm welcome and caring staff. Very happy to trust the care of my dogs to Three Rivers Vets.
Kim Bradbury
2 weeks ago
Super veterinary surgery. A warm welcome and caring staff. Very happy to trust the care of my dogs to Three Rivers Vets.
Paul Adby
4 months ago
Selma Gokceoglu
3 months ago
Last Friday unexpectedly we have been told that our cat is very ill and with devastation we had to agree to put her down . While the vet is preparing our cat for the fatal injection, receptionist came to the waiting room and said “ she is a fighter, isn’t she ? She won’t give up!! “..we couldn’t believe what are we hearing, it was the last kind of words any upset pet owner to hear , as we were kind of feeling guilty to make such a sad decision. Pebbles was our cat last 18 years and very important part our lives. Her words were most unkind and horrible thing to say , no empathy, no respect and no feeling sorry for my pet and us .. This woman shouldn’t be working in front line and customer service related positions as her attitude towards us was very unkind. I already made an official complaint but no response from the Tree river Vets yet . I hope with this review they will take their customer services more seriously and provide proper trading to their staff or employ the right kind of people for such an important position.
Selma Gokceoglu
5 months ago
Last Friday unexpectedly we have been told that our cat is very ill and with devastation we had to agree to put her down . While the vet is preparing our cat for the fatal injection, receptionist came to the waiting room and said “ she is a fighter, isn’t she ? She won’t give up!! “..we couldn’t believe what are we hearing, it was the last kind of words any upset pet owner to hear , as we were kind of feeling guilty to make such a sad decision. Pebbles was our cat last 18 years and very important part our lives. Her words were most unkind and horrible thing to say , no empathy, no respect and no feeling sorry for my pet and us .. This woman shouldn’t be working in front line and customer service related positions as her attitude towards us was very unkind. I already made an official complaint but no response from the Tree river Vets yet . I hope with this review they will take their customer services more seriously and provide proper trading to their staff or employ the right kind of people for such an important position.
Dylan Read
9 months ago
Nice staff. Like most vets very expensive since being bought out by global conglomerate. In this case IVC. Such umbrella companies are currently in the spotlight for massive profiteering. Hopefully, they'll get their wings clipped and prices will come down.
Dylan Read
6 months ago
Nice staff. Like most vets very expensive since being bought out by global conglomerate. In this case IVC. Such umbrella companies are currently in the spotlight for massive profiteering. Hopefully, they'll get their wings clipped and prices will come down.
Gareth Spark
7 months ago
Friendly, caring, efficient people throughout the practice; we are always confident that our pet has excellent care.
Liam Riches
2 years ago
Took our dog here for his yearly jab. Reception very friendly & vet was very patient with out excited Lab.
