Broadland House Veterinary Surgery

- Reviews consistently praise the practice for being friendly, kind and professional, with several owners saying staff helped their pets stay calm. - Urgent care is a strong theme, including same-day help for holiday emergencies, a dog with colitis, and treatment for bite wounds. - Communication stands out positively, with owners mentioning clear examinations, practical advice and thorough explanations of test results.

Services

•Small-animal veterinary care, supported by a team of vets and nurses, with recent reviews mentioning consultations for both cats and dogs.
•Urgent and emergency help, including same-day appointments for a dog with colitis while the owner was on holiday, treatment for dog-bite injuries, and help during other holiday emergencies.
•In-clinic testing and results discussion, with owners praising thorough explanations and practical advice.
•Home visits, including supportive follow-up afterwards and an at-home end-of-life visit for an elderly dog.
•Veterinary nurse training facility, as listed in the practice information.
•Emergency veterinary services are listed, although the exact out-of-hours arrangements are not specified.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Reviews also include positive comments about charges being fair and reasonable, and one owner contrasted treatment here for a bite wound with a much higher quote elsewhere.

People

•Hillary: praised for a cat consultation and helpful advice, as well as for an at-home end-of-life visit and treating a bite wound under local anaesthetic.
•Helen (reception): thanked by name for being lovely.
•Wider team: reviewers regularly describe the vets, nurses and reception staff as kind, caring, professional, friendly, and good at putting pets and owners at ease.

Reviews

Google rating: 4.8/5 from 170 reviews.

•Reviews consistently praise the practice for being friendly, kind and professional, with several owners saying staff helped their pets stay calm.
•Urgent care is a strong theme, including same-day help for holiday emergencies, a dog with colitis, and treatment for bite wounds.
•Communication stands out positively, with owners mentioning clear examinations, practical advice and thorough explanations of test results.
•Value is viewed well in the recent feedback, with one reviewer calling the charges fair and reasonable.

Reviews for Broadland House Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 170 we track in total. Recent reviews may not be representative of overall sentiment.

Thomas Williamson

4 weeks ago

Had an appointment with Hillary I have to say what an amazing surgeon. she's definitely knows her stuff. She gave my cat a good looking over and gave me very good advice for the problem i was very impressed (Tom and belle)

Carl Herbert

1 month ago

Anne Kirby

2 months ago

Kind, caring and professional. Anyways go advice and beyond. So grateful to you all!

Babs

Very friendly staff and good with my dog.

Fay B

4 months ago

Very kind friendly vets, had occasion to visit while in holiday in Happisburgh, one of my dogs began suffering from Colitis with bloody runny poos and loss of appetite, I called at 8.30 on Monday and got apt for 10am vet gave a good examination of Millie, advised re care, Millie was bright at the time no soreness in belly etc discussed leaving antibiotics unless necessary and to call if any concerns or further issues, I had to call again next day as after seeming better then lost more blood in poo, again got apt same day, given week supply of oral antibiotics as too difficult to give tablets to with stressing. I felt the charges were fair and reasonable, the staff were all friendly and helpful. I would highly recommend 👌

Judi Perry

1 year ago

Janine Webb

Very friendly, helped with an emergency while we were on holiday.

LINDA THOMPSON

Whilst on holiday my saluki had a nasty dog bite on her neck I cannot fault the whole team at Broadland vets ..they were so friendly and efficient...my dog was at ease with them and consequently so was I Can't recommend enough

tim smith

V friendly and reliable