Broadland House Veterinary Surgery – Vets in Stalham
Clinic Overview
- Reviewers repeatedly praise the practice for being friendly, professional and efficient, with several saying their dogs were put at ease. - Recent experiences highlight prompt help with urgent problems, especially emergencies while owners were on holiday and treatment for dog-bite injuries. - Communication is a consistent positive theme, including thorough explanations of test results and supportive, honest care.
Broadland House Veterinary Surgery is a small-animal practice in Stalham with a team of vets and nurses, and it is also listed as a veterinary nurse training facility. Ownership is not stated. Recent feedback points to a friendly, efficient practice that handles both routine appointments and urgent problems, with clear explanations and home visits when needed.
Services
- •Small-animal veterinary care, supported by a team of vets and nurses.
- •Urgent and emergency help, with recent examples including help during an emergency while owners were on holiday and treatment for dog-bite injuries, including a neck wound and another bite that was shaved and stitched under local anaesthetic.
- •In-clinic testing and results discussion, with owners mentioning thorough explanations of test results.
- •Home visits, including supportive follow-up afterwards and an at-home end-of-life visit for an elderly dog.
- •Veterinary nurse training facility, as listed in the practice information.
- •Emergency veterinary services are listed, although the exact out-of-hours arrangements are not specified.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews also include one owner who contrasted treatment here for a bite wound with a much higher quote they had received elsewhere.
People
- •Hilary (vet): praised for an at-home end-of-life visit and for shaving and stitching a bite wound under local anaesthetic; one reviewer felt she seemed overworked.
- •Helen (reception): thanked by name for being lovely.
- •Wider team: reviewers regularly describe the vets, nurses and reception staff as friendly, kind, efficient, calming with pets, and clear in their explanations.
Reviews
Google rating: 4.8/5 from 163 reviews.
- •Reviewers repeatedly praise the practice for being friendly, professional and efficient, with several saying their dogs were put at ease.
- •Recent experiences highlight prompt help with urgent problems, especially emergencies while owners were on holiday and treatment for dog-bite injuries.
- •Communication is a consistent positive theme, including thorough explanations of test results and supportive, honest care.
- •Home visits stand out in several comments, including follow-up support after a visit and one at-home end-of-life appointment; one otherwise very positive review also said a named vet seemed overworked.
