Knott's Yard Veterinary Practice

Knott's Yard Veterinary Practice is a veterinary clinic that is also a Veterinary Nurse Training facility. Reviews most often describe support around serious illness and end-of-life care, including owners being given time and not feeling rushed during euthanasia visits, and one report of a home visit for euthanasia (a vet named Marcus attended with a nurse). Other specific cases mentioned include removal of a cancerous lump (including operating again when a dog was 15) and a same-day urgent appointment for a diabetic cat, with diagnosis and treatment reported within about 20 minutes of arrival.

Services

•Veterinary Nurse Training facility (stated in clinic data).
•Euthanasia / end-of-life care, including owners being given time before and after and explanations of what was happening (reviews).
•Home visit for end-of-life care (reported: vet “Marcus” came with a nurse) (review).
•Surgery to remove a cancerous lump from a dog’s leg; repeat operation later in life also mentioned (review).
•Urgent/same-day appointments for acute issues (example: diabetic cat seen and treated same morning after being advised to call for an emergency appointment) (review).
•Telephone advice/callbacks (example: advice for a puppy; practice called back “within a few mins”) (review).

People

•David Cheal (vet): mentioned for long-term management of an older dog, with appointments every 3–4 weeks in later years; owners highlight that he stayed through the dog’s end-of-life visit and helped make it peaceful (review).
•Marcus (vet): mentioned for conducting a home euthanasia visit, attending with a nurse so the owner could spend time with their dog at home (review).
•Reception team: described very differently across reviews—some owners say receptionists were “always a pleasure” and “couldn’t have been kinder,” while another review says reception staff were “very rude” (reviews).

Reviews

Google rating: 4.5 stars from 54 reviews. The latest reviews we have focus heavily on bereavement support and a few specific medical/scheduling experiences. “”

•End-of-life care is a dominant theme, with multiple owners describing kindness and being given time and clear explanations during euthanasia visits (including for guinea pigs, cats, and dogs).
•Home euthanasia is mentioned (vet attended with a nurse), described as helping make the process peaceful.
•Older-pet care and ongoing support are referenced (one dog seen every 3–4 weeks in later years; diabetic cat treated urgently).
•Responsiveness: examples include a rapid same-day “emergency appointment” for a diabetic cat and a quick phone callback for puppy advice.
•Reception experience is mixed: one recent negative review alleges rudeness, while several others praise receptionists for kindness and helpfulness.

Reviews for Knott's Yard Veterinary Practice

Note: Showing the 5 most recent Google reviews out of 54 we track in total. Recent reviews may not be representative of overall sentiment.

Bad mutherfunster

a week ago

Had to take our fluffy little man there to be put to sleep. The staff were fantastic and very caring. I recommend them very highly.

Ellie Hayward

a month ago

I wanted to send a huge, heartfelt thank you to everyone at the practice. I recently had to say goodbye to two of my much-loved guinea pigs :( The kindness and compassion you showed me during both visits were truly phenomenal. Every person, from the moment I walked in to the moment I left, was incredibly kind and understanding. It is clear that you all love our pets as much as we do.

D W

8 months ago

As others have said. Reception staff are very rude and need some customer service training.

Debbie Cross

6 months ago

When our beautiful dog Didi needed a cancerous lump removed from her leg Knotts Yard did a great job and even operated on her the second time when she was 15 years old. Sadly at 16 1/2 we had to make a very difficult decision. The receptionist couldn't have been kinder. Marcus came to the house with a nurse and I was able to spend her last precious moments with her at yhru made it as peaceful as possible. Thank you very much to all the staff. .

9 months ago

Angela Lane

a year ago

shainey “Mercedes”

A big thank you to David Cheal, our wonderful vet who kept our beautiful Tibetan “Tiger Lily” alive, with such a very good quality of life for over 16 yrs. David showed Tiger such kindness and care over her life and saw her every 3/4 weeks for the last few years of her life. David was not only Tigers vet but became a friend to Tiger and ourselves. (We miss David already). Sadly our wonderful, very loved, loyal companion had to leave us, when Rainbow Bridge called last week. David never left Tigers side, showing her and ourselves such kindness, care & compassion whilst Tiger left this world. 😢😢 To say we are all heartbroken is an understatement. David couldn’t have made her end of life any more peacefully. For that we are eternally grateful to David & the lovely nurse who assisted. Thank you to all the wonderful receptionists who were always a pleasure to deal with. You all made our visits a real pleasure. Nothing was ever to much trouble. To Knots Yard…. a wonderful caring team. A massive Thank you. 😘😘 And to David a huge hug & thank you for all the kindness and care you gave to Tiger Lily & our family. We will never forget David. 😘😘😘. Ps the card was such a wonderful thoughtful touch. 🙏💞🙏 We would never use any other vets. We trusted David with our most treasured fur baby & he never failed us. I believe I had an Angel with me for the last 16 years, one who stood by my very side for as long as she possibly could and was given four paws to enable her to be with me. Tiger has now been given her wings to fly over rainbow bridge, she will now be with our other precious fur babies that we have been blessed with throughout our life. Sleep tight Tiger 🐾🐾 the most wonderful friend I could have ever asked for. 😓😓😓

Ann Frior

2 years ago

Once again we received excellent service and speedy treatment for our 14 year old diabetic cat. Telephoned yesterday late on and advised to phone this morning for an emergengy appointment today . Took cat to the vet at 9.30 this morning diagnosed and treated by 9.50. Thank you David, the young lady who we spoke to yesterday and the lady who booked the appointment today. Would not take my cat anywhere else. Brilliant.

Claudie

We can not recommend them enough. Unfortunately we only used them on two occasions with our old cat, sadly our second visit was to say goodbye to him peacefully after a very short illness. The vet and the whole team are extremely caring and sensitive everything was explained to us and we were given all the time we need before and after so never felt rushed. When my husband said he would go out to settle up we were told not to worry about that now and to call up during the week to pay, when we did we were shocked and pleasantly surprised at the bill as everything at our previous vet was exorbitant we were expecting to pay far more than the bill was. We will always recommend Knotts Yard vet to anyone looking for a good vet.

Kerry Bird

3 years ago

Ive only been to Knotts yard for a very short time and i can say the service you get is fantastic. I needed some advice regarding my puppy and they rang me back within a few mins with no trouble at all. Very friendly staff i couldn't as for more. Thank you