
Uplands Way Veterinary Clinic, located in Attleborough, Norfolk, is a well-regarded establishment offering veterinary services. With a Google Maps rating of 4.4 stars based on 41 reviews, the clinic has a commendable reputation, although there are a few areas for improvement.
The majority of customer feedback highlights the clinic's commitment to pet care. Notably, Liv Richardson praised the clinic's responsiveness and willingness to accommodate a last-minute appointment for her cat, even allowing the pet to remain in their care for the day. This indicates a flexible and compassionate approach to urgent situations. Similarly, Mark Fleming and Janette Delbarre shared positive experiences, emphasizing the clinic's exemplary care and support during difficult times, such as when making end-of-life decisions for pets.
However, not all reviews are entirely positive. Lyny Short expressed dissatisfaction with the clinic's appointment policy, having arrived late due to traffic and being unable to receive service. Julia Orege raised concerns about appointment availability and potential closure rumors, though she acknowledged previously excellent service over the years.
Overall, Uplands Way Veterinary Clinic appears to prioritize animal welfare and client satisfaction, though there may be room for improvement in managing appointments and communication. While pricing information isn't transparently available, the overall feedback suggests a reliable veterinary service that is largely appreciated by its clients.
Note: Showing the 5 most recent Google reviews out of 41 we track in total. Recent reviews may not be representative of overall sentiment.
2 years ago
Zero stars if I could. Arrived at 16: 42 for a 16:30 appointment after being stuck in Attleborough traffic. It took me 25 mins to get there. On arrival I said I knew I was late was I too late. Yes was the answer as my dog was the last appointment of the day. So now home with my dog and not very happy at the Poor service that Uplands offer. Rant over.
2 years ago
Sadly, when I called Uplands surgery today for annual appointments for rabbits, I was told there was only10th and 17th November available.. We have already had the 10th and I can't make the 17th. The receptionist wasn't able to tell me which dates they were going to be open available in Dec... Is the Attleborough Uplands vets closing?.. Very concerning... However, in the past few years, they have offered an excellent service, have been helpful and friendly.
4 years ago
After struggling to find my cat a very last minute appointment from 12+ vet surgeries, I went in unannounced and they catered to us straight Away. We have just moved to attleborough. uplands were more than welcoming to allow him to be looked at last minute. I am so grateful for them to have done this and they even let him stay in their kennel over the course of the morning and afternoon so that we wouldn’t have to wait for him in the waiting room all day. It’s so great when you find a vet that is willing to do anything for the pet and not just for the pay off. Thank you so much
7 years ago
They provided my cat Smokey with a lot care and attention. When she had come back after being missing for two months. I can't thank them enough for all their help.
7 years ago
All the vets and nurses we have seen at this practice have been exemplary in care, attitude, knowledge, and in the end supporting us make one of the hardest decisions in our lives. A huge thank you to all, we cannot thank you enough, or recommend you more highly
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