Dereham Vets

Dereham Vets is an independent practice in Dereham, led by Flo Scott, caring for dogs, cats, birds, rabbits and other small furries from a purpose-built, fully equipped clinic. It provides its own out-of-hours emergency service at the practice. Recent feedback continues to highlight calm handling, friendly communication, and support in urgent cases.

Services

• •Routine and preventive care for common pets and small furries, with reviews mentioning puppy vaccinations and general check-ups.
• •Consultations, diagnostics and medical treatment, including an X-ray with a dog staying in for the day, plus medication and advice that owners say improved lameness.
• •Emergency and urgent care, including a reported Saturday emergency appointment for a cat, alongside the practice’s stated own out-of-hours emergency service.
• •Referrals and ongoing case management, with one owner describing a same-day transfer to a specialist in Newmarket when their pet was seriously unwell.
• •Low-stress handling and supportive care, with reviews describing very calm appointments, help for an anxious dog, and thoughtful end-of-life support, including keepsakes and a bereavement card.
• •Veterinary nurse training facility, as listed in the clinic information.

Pricing

No published pricing information is currently available for this clinic.

People

• •Flo Scott — leads the practice.
• •Sotiroula — praised for gentle handling, clear explanations of best- and worst-case outcomes, and open discussion of likely costs.
• •Stephie Walmsley — praised for taking time to reassure an anxious dog and for a caring, attentive approach.
• •Reception, nurses and vets — reviews regularly mention a friendly, polite and compassionate team, including thoughtful support after a pet bereavement.

Reviews

Google rating: 4.8 stars from 64 reviews.

• •Many recent reviewers describe the team as friendly, helpful and polite, including positive comments from both regular clients and a visitor needing help while on holiday.
• •Handling of pets is a recurring strength: owners mention calm appointments, a puppy relaxed enough to fall asleep, and patient support for an anxious dog.
• •Reviews also highlight strong support in difficult situations, including a Saturday emergency appointment, same-day specialist referral, and compassionate end-of-life care with a card and paw and nose prints.
• •Feedback is overwhelmingly positive, though one review criticises the practice for not treating an unregistered dog and describes it as expensive, contrasting with other comments that say pricing felt reasonable and clearly explained.