
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Dereham Vets, located in Dereham, Norfolk, has established a strong reputation for providing excellent veterinary services. The clinic boasts a remarkable Google Maps rating of 4.9 stars based on 46 reviews, indicating consistent customer satisfaction. While the total number of reviews is under 100, the overwhelmingly positive feedback highlights the clinic's reliability and quality of care.
The clinic offers a range of services, including emergency veterinary care with extended hours and a Veterinary Nurse Training facility, which underscores its commitment to both immediate pet care needs and veterinary education.
Customer reviews shed light on the clinic's strengths. Clients frequently commend the friendly and professional demeanor of the reception team and veterinarians. Reviewers emphasize the staff's dedication to understanding and addressing the needs of both pets and their owners. One reviewer specifically praises a veterinarian named Sotiroula for her gentle approach and transparency about treatment options and costs, noting that the final bill was cheaper than initially quoted, which reflects the clinic's integrity.
Several reviews highlight the clinic's ability to handle emergency situations effectively, with clients expressing gratitude for the accommodating and cost-effective services provided during urgent visits. The clinic's emphasis on reducing stress for both pets and their owners is repeatedly mentioned, adding to its appeal.
Overall, Dereham Vets is highly recommended by its clients for its exceptional service, compassionate care, and transparent pricing, making it a trustworthy choice for pet owners in Dereham and the surrounding areas.
24/7 emergency care available
Veterinary nurse training provided
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Note: Showing the 5 most recent Google reviews out of 46 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
New building. Reception team friendly and polite. Vets listen and try to balance expectations and need. Pricing seems reasonable.
a month ago
Got an emergency appointment on a Saturday for my son's cat. They really understood the situation went out of their way to help, and were cost-effective Would definitely recommend Thank you
2 months ago
A fantastic vets..you walk in...n see 3 happy receptionists...I took dodger in for an xray...we'd been before...n he had to stay all day this time...we panic leaving our pets...I didn't that day...as my vet...sotiroula...I can't praise enough...absolutely brilliant...so gentle...best vet I've ever seen...she tells you everything..worst n best...I trust her totally...I've done as she said....dodger was limping badly....with meds n advice...walk this morning...dodger isn't limping...that says it all n how good she is......also gonna say about what we all dread...money....sotiroula gave me the top price I'd might paying...lot of money...when I came to pay bill...was cheaper than we spoke about....that shows...this veterinary place is doing it right.....a big thank you ....can't thank you enough...box of chocolates on way....x.x.x
3 months ago
We took our puppy to this vet for her first set of vaccinations and a check up. All the staff were very friendly and helpful and couldn't do enough for us and our puppy. As this was our first visit, have given a 4 star rating, but I'm sure this will be upgraded in the future. Highly recommended
7 months ago
Honestly the whole team at Dereham Vets are outstanding. The service really goes above and beyond all expectations. They take great care of our cats, and really reduce the stress out of the situation of what can be a very difficult visit. Anyone in Dereham and the surrounding areas should highly consider using them. Both our cats have had our fair share of appointments, and one a lot more than the other. We cannot thank them enough for all they have done, and are doing for Bobbie in arranging referrals to specialists and working with us on treatment and have made us feel at ease whilst dealing with it.
