Larwood & Kennedy Veterinary Surgeons

- Caring, helpful staff are a repeated theme: reviewers describe the team as kind, welcoming, and consistently supportive. - End-of-life support stands out: owners speak very warmly about sensitive, compassionate help when pets had to be put to sleep. - Good help in urgent or unexpected situations: examples include fitting in a referred case, helping a visitor to the area with an emergency, quickly resolving a cat supplement problem, and assisting with a hedgehog brought in for help.

Services

•Routine and preventive care: consultations, vaccinations, parasite control, microchipping, neutering, and six-month health checks.
•Nurse-led and support services: nurse clinics, blood pressure checks, anal sac expression, grooming, and nail clipping.
•Diagnostics, dentistry and surgery: diagnostic testing and imaging, an in-house lab, ultrasound, X-ray, dentistry with on-site dental facilities, general surgery, a keyhole (laparoscopic) surgery referral service, and a cardiology referral service.
•Practical services: home visits and pet travel documentation are listed, and the practice treats dogs, cats, rabbits and guinea pigs.
•Emergency arrangements: emergency support is provided by the practice during normal opening hours, with out-of-hours care handled by MiNightVet.
•Examples from recent feedback: reviewers mention prompt help for a holiday emergency with a dog, quick assistance sorting a cat supplement issue for someone new to the practice, and staff taking in a hedgehog that needed help.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments focus much more on care than cost, though one reviewer was unhappy about how a follow-up payment call for an earlier medication undercharge was handled.

People

•Sara (vet) is named in reviews and praised as compassionate and professional during a dog’s euthanasia.
•Reviews also speak warmly about the wider team, including reception staff, describing them as caring, helpful, empathetic, and supportive in both difficult moments and routine visits.

Reviews

Google shows 4.5 stars from 174 reviews. Recent feedback is mostly very positive, with care and staff manner coming through strongly.

•Caring, helpful staff are a repeated theme: reviewers describe the team as kind, welcoming, and consistently supportive.
•End-of-life support stands out: owners speak very warmly about sensitive, compassionate help when pets had to be put to sleep.
•Good help in urgent or unexpected situations: examples include fitting in a referred case, helping a visitor to the area with an emergency, quickly resolving a cat supplement problem, and assisting with a hedgehog brought in for help.
•A small amount of criticism appears: one reviewer felt a follow-up call about an undercharged medication was handled poorly and also complained about loud slamming doors in the practice.

Reviews for Larwood & Kennedy Veterinary Surgeons

No VetsCompared reviews yet

Reviews from pet owners who enquired with Larwood & Kennedy Veterinary Surgeons through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 174 we track in total. Recent reviews may not be representative of overall sentiment.

Kerry Wilkinson

1 month ago

Amanda Walker

Always extremely impressed by the caring and helpful staff and excellent service provided by this vetenary surgery. Highly recommend.

Tina

3 months ago

Found this little chap roaming around the garden mum had passed away so needed help. Went to vets at toftwood they wldnt take him in so went to Larwood and Kennedy a vet there helps with hedgehogs she had open arms for him thank you

Robbo C

Mags

4 months ago

Mags Art

9 months ago

The care at the vet was okay; I have no comparison, but a few days later, the receptionist called me and asked out of the blue, "Can I take payment?" Of course, I'd paid for the entire service at the front desk after the appointment, so I was confused because the receptionist didn't explain the reason for the call, didn't explain what payment was for what, and why. I asked, and she said I'd been undercharged for the medication. I asked for the receipt, which she sent me by email. It turned out I'd been charged incorrectly, so I paid over the phone. She never apologized for their mistake which she should as it is a normal human behaviour, and a must if you run a business, and didn't handle the phone call professionally. Besides, being at the practice itself is absolutely awful because they keep slamming doors, literally constantly, and they're not normal doors. They slam really loudly, which is unpleasant, stressing and actually potentially might damage your hearing.

John Murray-Smith

1 year ago

I have to thank everyone at Larwood and Kennedy. They advised me for the last few years concerning my adopted cat. She was a gentle, affectionate girl, always chatting and nudging you with her head. But her time had come, and with very sensitive help from all the staff, they helped me through that process. I can not imagine dealing with a better team and my warm thanks goes out to everyone there.

Duncan Waters

Matthew L

Super helpful today when I was running low on a supplement for my cat, despite me never having spoken to the practice before; they were very kind and quick to resolve the problem. Thank you.