Summerhill Veterinary Centre – Vets in Fakenham
Clinic Overview
- Recent feedback is very positive about the team’s kind, welcoming manner, with praise for both reception and clinical staff. - Owners often mention clear explanations and good communication, especially when pets need more involved treatment or when they are worried. - There are repeated examples of helpful urgent access, including emergency visits and same-day appointments for visitors to the area.
Summerhill Veterinary Centre in Fakenham is part of IVC Evidensia. It offers routine and urgent veterinary care, with owner reports describing out-of-hours support, overnight monitoring, and regular updates during more serious cases. The practice is also listed as a veterinary nurse training facility, and recent feedback highlights a kind, pet-focused team with clear communication.
Services
- •General consultations and treatment: owners describe prompt appointments for problems such as a sore eye, with a thorough examination and medication to reduce inflammation.
- •Urgent and emergency care: reviews mention emergency visits, same-day access when pets became unwell while owners were on holiday, and reassurance during worrying situations.
- •Out-of-hours care and monitoring: owners have described pets being treated and monitored overnight, with visits allowed and phone updates through the night.
- •Surgery and more serious treatment: one owner highlights a cat having a major operation, with the team explaining the process and keeping them updated.
- •Care for acute illness episodes: owners also mention treatment after salt-water ingestion, with follow-up improvement reported.
- •Training role: the clinic is listed as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Debbie (reception): credited with arranging a same-day appointment for an urgent eye problem.
- •Ellie (vet): praised for a thorough examination and for helping a nervous dog settle.
- •Grace (trainee vet): mentioned alongside Ellie for calm, supportive handling during the consultation.
- •Recent reviews also speak positively about the wider reception, admin, nursing, and clinical teams, especially for kindness, clear explanations, and support during difficult moments.
Reviews
Google rating: 4.7 stars from 253 reviews.
- •Recent feedback is very positive about the team’s kind, welcoming manner, with praise for both reception and clinical staff.
- •Owners often mention clear explanations and good communication, especially when pets need more involved treatment or when they are worried.
- •There are repeated examples of helpful urgent access, including emergency visits and same-day appointments for visitors to the area.
- •Reviews also highlight gentle handling and ongoing support, from helping nervous pets feel at ease to supporting owners through major surgery, bereavement, and the arrival of a new puppy.
