Summerhill Veterinary Centre

Summerhill Veterinary Centre is described by reviewers as a practice that can accommodate urgent and out‑of‑hours cases, including overnight monitoring and updates. It’s also listed as a veterinary nurse training facility.

Concrete examples mentioned by owners include

•Same‑day appointment arranged via reception for a dog with a sore eye, followed by a thorough eye examination and anti‑inflammatory medication.
•Out‑of‑hours care with a dog being treated and monitored, with owners allowed to visit and receiving phone calls through the night.
•A cat undergoing a major operation, with the team explaining the process and keeping owners updated, and some owners noting continuity (seeing the same vet).

Services

•Emergency / out‑of‑hours veterinary care (explicitly referenced by owners), including treatment and monitoring with ongoing updates.
•General consultations, including prompt assessment for issues such as eye inflammation (exam and medication described).
•Surgery (a “major op” for a cat is mentioned in reviews).
•Treatment for acute illness/toxicity-style incidents, e.g., intervention for salt water ingestion with follow‑up improvement reported.
•Veterinary nurse training facility (listed in the provided clinic data).

People

•Debbie (reception): specifically credited with arranging a same‑day appointment after an owner explained an urgent issue.
•Ellie (vet): described as conducting a thorough examination and helping a nervous dog settle during the consult.
•Grace (trainee vet): mentioned alongside Ellie as helping put a nervous dog at ease during an exam.

Reviews

Google rating: 4.7 stars from 247 reviews. “”

•Speed of access in urgent situations, including same‑day appointments and emergency/out‑of‑hours care.
•Communication during serious treatment, with owners describing being kept updated, having procedures explained, and receiving overnight phone updates during monitoring.
•Handling anxious pets, with specific mention of staff helping a nervous dog relax during examination.
•Continuity and familiarity, with one owner highlighting that the practice “remembers” pets and that they can see the same vet.

Reviews for Summerhill Veterinary Centre

Note: Showing the 5 most recent Google reviews out of 247 we track in total. Recent reviews may not be representative of overall sentiment.

Craig Henderson

2 weeks ago

Summerhill Vet Centre were amazing when we visited them in December. We were on holiday in the area when one of our dogs got a sore eye. We spoke to Debbie on reception, explained the problem and she arranged an appointment for us later that same day. The vet Ellie was brilliant (and Grace the trainee vet). Our boy can be a little bit nervous at our own vets, so the fact we were going to a different vet meant that he was even more nervous. Ellie and Grace were brilliant with him and helped put him at ease. They gave his eye a thorough examination and made sure he had no major problems. They put our minds at ease and gave us some medication to help ease the inflammation. We were SO pleased to be able to see a vet so quickly, and were really happy with the care they gave our boy. Thanks very much!!

Sarah

3 weeks ago

This is genuinely the best vet that we've ever used. One of our cats had to have a major op recently and they couldn't have been lovelier. They kept us updated and spent time explaining everything and putting us at ease. They genuinely remember your fur babies and offer consistency where you see the same vet. Their care for animals is second to none.

Jac Espejo

a month ago

Excellent service

Bradley Peart

Lovely vets and nurses

shannon cooper

Always helpful and go above and beyond for our cats

Elaine Leatherbarrow

Emergency visit whilst on holiday with our dog. Very caring and professional vet who listened to our worries and concerns and reassured us about his illness.

Debbie Ramdass

My cat and I had a good experience at Summerhill Vets. It was good to be able to park on the premises. Reception staff are lovely and the lady vet we saw was lovely too

L K

I have lost two dogs in the last 6 months. It has been so very difficult and emotional. All the staff at Summerhill have been kind, thoughtful and supportive throughout. When I arrived with my new puppy they were truly please for me. Great team of people.

Neil Swatheridge

2 months ago

Great vets who looked after our 8 year old Sprocker. Our Sprocker got ill whilst visiting the beach in Wells-next-the-Sea. He deteriorated rapidly from initial sickness and we were very fortunate to be able to get into see an emergency vet for treatment. Diagnosis at consultation did not look favourable for Rufus, but with intervention and a great team, he was treated for salt water ingestion (he was playing with a ball in the sea and managing to not catch it repeatedly and ending up taking mouthfuls of water in each time) Fortunately today, his levels have stabilised after intervention and we have just taken him home. Thank you to the entire team! Love and hugs xx

Kay Humphreys

4 months ago

This is not our usual vet as we are not local, and used in an emergency, but we wish it were. The out of hours service was second to none. From the first phone call to the end of treatment we received an immediate and impressive service and were kept informed throughout. Being allowed to visit whilst our dog was being treated & monitored, receiving phone calls through the night was such a peace of mind. I’ve never experienced such good service from a vet. I’d highly recommend.