Summerhill Veterinary Centre – Vets in Fakenham
Clinic Overview
- Recent feedback is overwhelmingly positive about the team’s friendly, caring and professional manner, from reception through to vets and nurses. - Owners frequently mention clear explanations, with treatments discussed well and costs explained upfront. - Specific examples include same-day help for a dog with a sore eye, sensitive support during a check-up and booster after the loss of another pet, and regular updates during a cat’s major operation.
Services
- •Routine care and check-ups: owners mention annual health checks and boosters, alongside day-to-day consultations and treatment.
- •General consultations and treatment: recent examples include a same-day appointment for a sore eye, with a thorough examination and medication to reduce inflammation.
- •Urgent and emergency care: reviews describe emergency visits, same-day help when pets become unwell while owners are on holiday, and reassurance in stressful situations.
- •Out-of-hours care and monitoring: owners have described pets being treated and monitored overnight, with visits allowed and phone updates through the night.
- •Surgery and more serious treatment: one owner highlights a cat having a major operation, with the team keeping them updated and explaining the process clearly.
- •Care for acute illness episodes: owners also mention treatment after salt-water ingestion, with follow-up improvement reported.
- •Training role: the clinic is listed as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Debbie (reception): praised for being friendly, helpful and caring, and for arranging a same-day appointment for an urgent eye problem.
- •Ellie (vet): highlighted for thorough, supportive care, including helping a nervous dog settle and giving owners time and understanding during an emotional visit.
- •Grace (trainee vet): mentioned alongside Ellie for calm, reassuring handling during a consultation.
- •Reviews also speak very positively about the wider reception, admin, nursing and clinical teams, especially for kindness, professionalism and clear explanations.
Reviews
Google rating: 4.8 stars from 285 reviews.
- •Recent feedback is overwhelmingly positive about the team’s friendly, caring and professional manner, from reception through to vets and nurses.
- •Owners frequently mention clear explanations, with treatments discussed well and costs explained upfront.
- •Specific examples include same-day help for a dog with a sore eye, sensitive support during a check-up and booster after the loss of another pet, and regular updates during a cat’s major operation.
- •One isolated negative review criticises the tone and timing of a payment reminder, but the overall pattern of recent feedback is very positive.

