Oakwood Veterinary Group

- Recent feedback is very positive, with many owners describing the team as kind, compassionate, professional, and easy to trust over many years of visits. - Animal handling is a strong theme: reviewers mention calm support for anxious dogs, gentle cat vaccinations, and rabbits being allowed to move around the consult room to stay comfortable. - Staff are often praised for being thorough and helpful, with reviews highlighting clear advice, a caring manner, and a willingness to go the extra mile.

Oakwood Veterinary Group is a long-established VetPartners practice in Harleston, with the website saying it has cared for pets for over 100 years. It offers routine preventative care alongside in-house laboratory testing and advanced diagnostic and surgical equipment. The practice also provides out-of-hours emergency cover through Swayne & Partners, a 24-hour hospital with a night vet and RVN nursing team.

Services

•Routine pet care: vaccinations, microchipping, neutering, and personalised flea, worm, and tick treatments.
•Diagnostics and treatment: in-house laboratory testing, plus diagnostic and surgical capability described on the website as advanced equipment.
•Everyday medical problems: reviews mention issues being handled during appointments, including a broken dew claw treated in clinic and a leg discomfort check raised during a vaccination visit.
•Species seen: reviews mention dogs, cats, and rabbits, including rabbit health checks and routine cat and dog vaccinations.
•Practical appointment handling: reviews describe staff dealing with more than one issue in the same visit, such as combining dew claw treatment with an annual vaccination.
•Emergency care: out-of-hours emergencies are handled via Swayne & Partners, which the website describes as a 24-hour hospital service with a night vet and RVN nursing team.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review comments on cost are mixed but broadly consistent with that position: some owners describe the practice as expensive or “not cheap,” while one reviewer felt it was no more expensive than other local vets. One owner said an operation came in about £100 less than the original estimate, and another mentioned a free vaginal swab during an appointment.

People

•Lauren: praised in recent reviews for calm, caring handling during vaccination appointments and for treating a broken dew claw while also dealing with other needs in the same visit.
•Chloe: mentioned positively in an earlier review for a gentle, thorough cat vaccination visit.
•Wider team: reviews repeatedly praise the reception staff, nurses, and vets for being kind, professional, informative, and supportive, including during bereavement.

Reviews

Google rating: 4.8 stars from 44 reviews.

•Recent feedback is very positive, with many owners describing the team as kind, compassionate, professional, and easy to trust over many years of visits.
•Animal handling is a strong theme: reviewers mention calm support for anxious dogs, gentle cat vaccinations, and rabbits being allowed to move around the consult room to stay comfortable.
•Staff are often praised for being thorough and helpful, with reviews highlighting clear advice, a caring manner, and a willingness to go the extra mile.
•Reviews also mention thoughtful practical touches, including handling more than one concern in a single appointment and showing compassion to owners after the loss of a pet.

Reviews for Oakwood Veterinary Group

Note: Showing the 10 most recent Google reviews out of 44 we track in total. Recent reviews may not be representative of overall sentiment.

Ann Osborn

1 month ago

We have used this practice for nearly 40 years and it has never us down. Every team has been kind, compassionate and professional in every way. One of our dogs could have called this place its second home over the last year and this current team has been wonderful. Yes it’s expensive but vet medicine isn’t subsidised and vets train long and hard and are dedicated to animal welfare. I don’t begrudge a penny. I just wish there were schemes across vet care to help those that find the costs hard.

Rebecca Compton

Brilliant Vets, they have looked after our dog and cats over the years. Would highly recommend.

andy halles

2 months ago

Great service

Tracy Anger

Thank you all at oakwood for your kindness and compassion that you gave after loosing my little cat Georgie. This is to all the wonderful vets and especially the lovely ladies on reception and nurses.

Clive Stevens

I took my enthusiastic Sprocket Spaniel to Oakwood Vets today for her vaccinations and whilst there, commented that her back leg seemed to be giving her some discomfort. Lauren, the member of staff that I dealt with was not only especially helpful but also adopted an incredibly caring attitude towards our said Mutt.....even though this sentiment was not willingly reciprocated by return! Animals can be incredibly intuitive and from the minute I opened the car door, she knew exactly where she was and demonstrated a significant reluctance to partake of whatever might be in store. Therefore, I knew from the outset that the vet would be dealing with an anxious animal and I was already on my guard myself due to this fact. Despite the visit only being for a vaccine injection and kennel cough vaccine up the nose, both treatments had the potential to upset the apple cart and when a temperature was required to ensure nothing was greatly amiss with the back leg, I thought we really might be struggling with the intrusion! To Lauren's credit, she remained entirely relaxed, with a calming attitude throughout, despite the fact that all the dog really wanted to do was jump off the counter and straight out of the nearest window.....and left us both under no illusion otherwise! On my drive home, I reflected upon how well our visit had been handled. I know that it was only a routine vaccination visit......but the Dog doesn't know that....irrespective of how many times I tried to tell her. I really felt that the attention that we received during our consultation was excellent and that the level of care and wellbeing demonstrated to our dog could not have been better. Clive D Stevens

Helen Tissington

3 months ago

Always 5☆ service at Oakwood Veterinary. All the team are friendly and caring. Nothing ever seems to much trouble and they go the extra mile.

Shirley Warne

Jill Hackett

Been here with many animals for 6 years now and totally happy and trust everyone.

Laura Rackham

Had to take my dog along with a broken dew claw . Saw Lauren who I haven’t met before but she was absolutely lovely. Sorted out Sybbie’s dew claw and as it was time for her annual vacation did that as well , saving me having to make an another trip back . She also took a vaginal swab , which was free. We’ve been with Oakwood for years and have always been impressed by their professional and caring approach.

Kim Love

4 months ago

Oakwood have looked after my dogs well. Friendly and make the dogs feel at ease. Highly recommend them.