Jollyes

Great choice of pet supplies and the staff are so friendly and helpful

I've never experienced any problems when visiting this store so far. The staff have always been friendly, helpful and polite. The store is what it is inasmuch as mosting being cheaper imported products so quality isn't likely to be as good as other places, I always lower my expectations at such establishments as buying cheap you often find you buy twice! I personally find Jollyes are more competitive on price compared with Pets At Home. Regarding upselling of other services such as grooming and veterinary work being 'under the same roof', I personally would never take my dog to Jollyes or such competitors for this nor would I expect staff to be able to advise on such things. Overall I would recommend them and am happy to continue using them for what I choose to purchase from there.

Lovely store ..manager man very helpful & interactive with us as customers ..although i did notice a member of staff nearby showing no interest ...pets are peoples children & like staff to make a fuss

Well this is bad customer service, we needed lily's kitchen dogfood quickly so placed an order paying for express delivery and a 2 day promise of delivery.came 5 days later with an list of why 2dayz did not happen so DO NOT pay for express delivery, no reimburse payment was forthcoming on not honouring there promise to us as customers very poor service

I have never ever come in a shop happy and left this mardy.. what a tea.. What a joy... No help at all. Walked into the shop, both girls cannot even acknowledge any customers walking in. Then we asked for some products as our dog wound is infected. The girl behind the till said she cannot help we need to go to vet. Even though we just wanted some antiseptic wipes or stuff until we get to vet as we are far from home. We tried to explain that the infection is from the vacation we had there. To which she interrupted and said something like we don't do vet things here? I don't know what was said as she interrupted, we explained the dog had the vaccination here and it's now infected. She then said I don't know go vet. I don't often write reviews like this but I have never left a shop this annoyed and mardy due to poor service. Saturday 14th June 9am.

Jollyes are great pet stores sticking a wide variety of affordable and quality pet products. Couldn't give 5* here as met with a rude member of senior staff who lacks consumer care.

Clean, well laid out store with very reasonable prices. Staff are polite and helpful too....their own brand Lifestage dog food is excellent especially the fish variety. Our dog's coats are incredibly shiny and very compatible with their sensitive dietary needs. Highly recommended