London Road Veterinary Centre

London Road Veterinary Centre is an RCVS Accredited Small Animal Practice and also a veterinary nurse training facility. The clinic promotes its Pet Health Club® / Pet Health Club® Plus (with consultations included, per the website) and highlights an initiative aimed at reducing stress around vet visits.

From the latest reviews, owners most often describe

• •Clear explanations and time taken in consults, including walking owners through treatment decisions.
• •Support through significant procedures (one owner describes a cat’s leg amputation) and help with insurance paperwork.
• •Practical routine-care support such as monthly weight check-ins and ongoing parasite-plan style care (flea/tick plans mentioned).

Services

• •Small animal veterinary care (RCVS accredited small animal practice stated on the website).
• •Emergency veterinary services (24/7 or extended hours) (listed in the clinic data).
• •Surgery/procedures: a leg amputation for a cat is specifically mentioned in reviews.
• •Preventive/routine care: annual check & vaccinations (reviewed), weight check-ins (reviewed), and parasite plans (flea/tick plans mentioned in reviews).
• •Pet Health Club® / Pet Health Club® Plus (website): the site states consultations are included as part of a Pet Health Club® Plus plan.
• •Nail clipping and urine tests are mentioned as included benefits in one owner’s healthcare plan review (as described by that reviewer).
• •Wellness screening and health checks are advertised on the website (see Pricing for the stated offers).
• •Pet travel support offer: the website states registered clients can get 10% off trusted pet travel with PetAir.

Pricing

Only specific prices/discounts stated in the inputs are included

• •Website offer: wellness screening for £60.
• •Website offer: six-month healthy pet check for £24.99.
• •Discounts on the website
• •10% off trusted pet travel with PetAir (for registered clients).
• •10% off for NHS employees (with scheme mentioned on the site).
• •10% discount for RAF Marham personnel (with valid ID, per the site).
• •One reviewer notes the practice is “not the cheapest” but says the team is open about how much things will cost.

People

• •Elizabeth (vet) is named by one reviewer as the vet they “normally” see and describe as “really good.”
• •James and Lauren are named in a review relating to a cat’s leg amputation, with the owner thanking them and also noting the reception team were particularly helpful when dealing with insurance.
• •Across multiple reviews, owners repeatedly mention the vets explaining treatments clearly and nurses/reception staff being helpful and welcoming, including helping nervous pets feel comfortable over time.

Reviews

Google rating: 4.7 stars from 327 reviews. “”

• •Owners repeatedly mention friendly, welcoming reception and a smooth, positive experience on arrival.
• •Several reviews highlight clear communication, with vets taking time to explain treatment and give practical guidance (including advice for first-time dog owners).
• •Support for anxious or special-needs pets comes up more than once (e.g., an anxious dog becoming comfortable with visits over time; calm, patient handling of an elderly blind cat).
• •The practice is described as being transparent about costs (one reviewer explicitly notes openness about pricing).
• •Examples of care range from routine vaccinations/check-ups to a major surgery (leg amputation), with one owner also praising help with insurance.