Cherry Tree Vets – Vets in Diss
Clinic Overview
Cherry Tree Vets is a general practice in Diss with on-site diagnostics and surgery, including digital X-ray, microscopy and a modern surgical theatre, and it says 24/7 emergency care is available. Reviews continue to highlight prompt help for urgent cases, clear communication and compassionate support during difficult decisions. Recent feedback is mostly positive, with particular praise for kindness, professionalism and longer-term care for cats and dogs, though there is also a recent negative review from an owner who felt dismissed during an appointment.
Services
- •Diagnostics and imaging: The practice lists digital X-ray and microscopy for on-site investigation and diagnosis.
- •Surgery and procedures: The clinic has on-site surgical facilities for routine and urgent treatment. Reviews mention dental extractions, with the procedure explained clearly beforehand.
- •Emergency and urgent care: The practice states that 24/7 emergency care is available. Reviews describe owners being seen promptly for urgent problems, including treatment for a cat with a severe blocked bladder.
- •End-of-life support and aftercare: Reviews describe compassionate help when pets are very unwell or have died, including cremation guidance and, in one case, at-home euthanasia.
- •Ongoing care and support: Owners mention continued help with longer-running health issues, including support for a cat with thyroid problems.
- •Links with local cat welfare support: One reviewer says the practice works closely with Feline Care (East Harling) to help cats in need.
Pricing
No published pricing information is currently available for this clinic.
People
- •Marie: Frequently praised for kind, sensible and supportive care, including help with dogs with different needs, support for a cat with thyroid problems, and compassionate end-of-life care at home.
- •Dr Alba Troya: Mentioned positively for clearly explaining a dog’s dental extraction and helping the owner feel reassured.
- •Dr Anh Phuong Bui: Praised for empathy, professionalism and clear communication during a stressful visit.
Reviews
Cherry Tree Vets has a 4.1-star Google rating from 128 reviews.
- •Recent feedback is mostly positive about the team’s kindness, professionalism and calm communication, with several owners describing the staff as caring and reassuring.
- •Reviews include examples of strong support in serious cases, such as treatment for a cat with a blocked bladder, ongoing care for chronic problems, and regular care over many years.
- •Owners also highlight compassion at difficult moments, including dignified end-of-life support and one review describing an at-home euthanasia visit.
- •A small amount of negative feedback is also present, including a recent review from an owner who felt not listened to and poorly treated during an appointment.

