
Cherry Tree Vets, located in Diss, is a veterinary clinic noted for its commitment to animal care and its role as a training facility for veterinary nurses. The clinic is a well-regarded establishment within the community, evidenced by its overall Google rating of 4.1 stars from 119 reviews. While this rating suggests a generally positive reception, it also indicates some variance in client experiences.
The written reviews provide insight into the clinic's operations and customer service. Most notably, Cindy Monger praised the clinic for saving her cat, highlighting the staff's supportive nature. Similarly, Shona Lingham appreciated the compassionate care provided during a difficult time, and Jason Vettraino noted the responsiveness and collaboration with Feline Care for emergency cases. Cathy Farr also commended the clinic's prompt and professional service during a veterinary emergency while she was on holiday.
However, not all experiences have been positive. Caroline Lord's review stands out with a strong criticism, mentioning a misdiagnosis that led to significant costs and emotional distress, suggesting a possible area for improvement regarding diagnostic accuracy and client communication.
Cherry Tree Vets seems to excel in providing compassionate and timely care, particularly in emergencies. While the majority of feedback is positive, prospective clients might consider this balanced overview, recognizing both the strengths and areas for potential caution. The clinic does not list transparent pricing online, which might be a consideration for budget-conscious pet owners. Overall, with a solid number of reviews and a generally favorable outlook, Cherry Tree Vets is a valued part of the Diss community.
Note: Showing the 5 most recent Google reviews out of 119 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
My cat Bella was really ill last year and Marie and her staff save her life and she is not doing to good this year as she has got thyroid problems now. They are very helpful and have been very supportive to me and Bella
4 months ago
Disgusting vets! Misdiagnosed my pet costing me hundreds of pounds. He had to be put to sleep by another veterinary hospital a few days later Absolutely no care given. Only interested in ££s. Stay Away if you love your pets!
5 months ago
My dog had passed away and we were not sure what we needed to do as we wanted to get him cremated. I contacted Cherry Tree Vets who were perfect, they saw us straight away and were so lovely with me and my kids. I could not recommend them enough. Thanks
6 months ago
Super friendly staff, nurse and vet helped to give urgent care to a stray cat at short notice. They work closely with Feline Care (East Harling) to help cats in need. Thanks for all the support today!
9 months ago
Veterinary emergency while on holiday. Very prompt, attentive and professional. Fitted us in straight away - on a Saturday morning! Dog now on the mend and we were able to enjoy the rest our our stay worry-free. Recommended.
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