Uplands Way Veterinary Clinic – Vets in Diss
Clinic Overview
- Recent reviews are strongly positive about the friendly, caring and professional attitude of the team, with several owners saying they have stayed with the practice for years or were impressed from their very first visit. - Owners often mention a calm, relaxed environment, including a quiet waiting area and staff who help pets feel at ease. - Feedback highlights helpful veterinary advice on wellbeing, diet and treatment options, with one reviewer describing a particularly thorough review and explanation of next steps.
Services
- •Routine care and preventative medicine: Annual boosters, general check-ups, wellbeing advice, diet guidance, and ongoing care for dogs and cats are all reflected in owner feedback. Reviews also mention the clinic’s health plan.
- •Urgent care and treatment: Owners describe same-day urgent appointments and prompt attention for emergencies. One recent case involved sedation, X-rays and an operation for a dog that had suddenly gone lame.
- •Prescriptions and ongoing medication support: Clients mention helpful reminders to order repeat medication.
- •Nurse-led and practical care: Nail clipping is specifically mentioned, including patient handling for a dog that strongly dislikes vet visits.
- •Support for nervous pets: Reviews repeatedly mention a calm, quiet environment and pets that are handled in a relaxed, reassuring way.
- •End-of-life care: The clinic is praised for compassionate euthanasia support, including helping pets stay relaxed and the use of a dedicated bereavement room.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Known examples include £74 for an annual booster and a health plan under £20 a month, which one owner says includes flea and worming treatment, annual vaccinations and more. Review comments on cost are limited, but the health plan is described positively by some owners.
People
- •Ebony and Charlotte are specifically thanked for their compassionate support during a dog’s euthanasia appointment, with one owner saying they helped make the passing peaceful and stress-free.
- •The vets are regularly praised as helpful, knowledgeable and thorough, with reviews mentioning useful advice on wellbeing, diet, and next steps after examinations.
- •The nursing and care team are described as patient, professional and kind, including when handling anxious pets.
- •Reception and front-of-house staff are also noted for a friendly welcome and supportive manner, especially for first visits.
Reviews
Google rating: 4.3/5 from 163 reviews.
- •Recent reviews are strongly positive about the friendly, caring and professional attitude of the team, with several owners saying they have stayed with the practice for years or were impressed from their very first visit.
- •Owners often mention a calm, relaxed environment, including a quiet waiting area and staff who help pets feel at ease.
- •Feedback highlights helpful veterinary advice on wellbeing, diet and treatment options, with one reviewer describing a particularly thorough review and explanation of next steps.
- •Reviews also mention prompt urgent care, including a same-day appointment for a lame dog that led to sedation, X-rays and surgery, as well as helpful repeat medication reminders for ongoing care.
