Dog & Cat Vets in East Dereham

The Grove Veterinary Clinic, located in East Dereham, Norfolk, England, is a well-regarded establishment with a strong reputation, as evidenced by its 4.6-star rating from 134 reviews on Google Maps. This high number of reviews adds credibility to the score, suggesting consistent customer satisfaction. The clinic serves as a Veterinary Nurse Training facility, which indicates a focus on education and high standards of veterinary care. Customers have praised the clinic for its compassionate and supportive staff, particularly in difficult times such as the loss of a pet. Many reviews highlight the clinic's empathetic approach, with specific mentions of staff members like Samantha on reception and Ginny, who is noted for her care for animals. However, not all feedback is positive. A recent review expresses dissatisfaction with communication and the pricing of medications, pointing out delays in call-backs from vets and significant price mark-ups compared to online options. This suggests an area for potential improvement in communication and pricing transparency. Overall, The Grove Veterinary Clinic appears to be a reliable and caring service provider, with numerous positive reviews highlighting excellent customer service and compassionate care. The few negative experiences, while important to consider, do not significantly detract from the overall positive perception of the clinic.