The Grove Veterinary Hospital & Clinics - Swaffham | Vets in Swaffham, Norfolk

- Several reviewers describe caring, helpful treatment, including quick help for an injured duckling and positive routine care for dogs. - End-of-life support is a strong positive theme in one detailed review, which praises out-of-hours visiting, respectful holding arrangements, and bereavement keepsakes such as paw prints and a fur bottle. - Routine care also attracts praise, with one owner saying the team were always good with their two dogs, including one recently neutered.

The Grove Veterinary Hospital & Clinics - Swaffham is part of CVS. The practice offers a broad small-animal service, including consultations, preventive care, surgery, diagnostics, dentistry, nurse clinics, home visits, and emergency/out-of-hours support. The wider Grove group also advertises referral-level services in areas such as orthopaedics, soft tissue surgery, dermatology, endoscopy, laparoscopy, echocardiology imaging, and general medicine.

Services

•Routine and preventive care: consultations, routine check-ups including six-month health checks, vaccinations, parasite control, microchipping, and nurse clinics.
•Common procedures and day-to-day support: neutering, blood pressure checks, grooming and nail clipping, and anal sac expression. Reviews specifically mention neutering and regular care for dogs and a young puppy.
•Clinical treatment: dentistry, general surgery, and diagnostic tests and imaging. A review also mentions successful help with an itchy dog.
•Additional services: pet travel documentation for Great Britain and home visits.
•Urgent and out-of-hours care: the practice website states 24/7 emergency availability with a dedicated night service. Reviews include one example of a nurse quickly collecting an injured duckling and later returning it to its mother after it improved.
•Wider group referral services: dermatology, endoscopy, laparoscopy, echocardiology imaging, orthopaedic surgery, soft tissue surgery, and general medicine.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services.

People

No individual vets or nurses are named in the available information.

Reviews

Google rating: 4.4/5 from 67 reviews.

•Several reviewers describe caring, helpful treatment, including quick help for an injured duckling and positive routine care for dogs.
•End-of-life support is a strong positive theme in one detailed review, which praises out-of-hours visiting, respectful holding arrangements, and bereavement keepsakes such as paw prints and a fur bottle.
•Routine care also attracts praise, with one owner saying the team were always good with their two dogs, including one recently neutered.
•There is also a serious negative review alleging poor handling of an injured stray cat and an upsetting experience when bringing in a deceased dog, so feedback is not uniformly positive.

Reviews for The Grove Veterinary Hospital & Clinics - Swaffham

Note: Showing the 10 most recent Google reviews out of 67 we track in total. Recent reviews may not be representative of overall sentiment.

Lynne Day

7 months ago

I found a poorly, distressed duckling near its mum in the churchyard a couple of days ago. It would have been swooped up as prey so I called Grove vets who very quickly sent a nurse to collect it while I stood guard. When I called later for an update, I was happy to learn the duckling had improved over the day and they had returned it to its mum. It made me feel a lot better and I was really grateful they took the time to care for it without any financial reward.

Louise Kerrigan

1 year ago

Kayleigh Oxbury

We sadly lost our dog on Friday and grove couldn’t have been better. They allowed us to keep our gorgeous girl there over the weekend until she was picked up by peaceful pets. They also allowed us to visit out of hours so my fiancé could see our dog for the last time. Once she was picked up they sent us in a post a beautiful card, some paw prints and a beautiful keepsake bottle with her fur in it. We are so unbelievably grateful for all their efforts during our awful time as a family. Thank you so much

Lucy Galer

2 years ago

Absolutely appalling vets brought a stray cat in that was clearly injured. Got to the car park and the vet that came out pulled the crate we had put the cat in and the cat got out and ran off. If there’s one thing I can say about this vets it’s useless. I also lost my dog not long ago and took him there to say goodbye, the receptionist placed him on the floor in a bag in the waiting room and told us she was going to leave him there and he would be collected at some point. Myself and my children were mortified, we did not leave him there we took him somewhere else. No sympathy at all and to leave an animal which had passed in a waiting room where people sat is hurrendous. Worst vets I have ever come across.

Jean Walker

Always good with our two dogs one of which was neutered recently and our six month old puppy .

Jules Mower

5 years ago

Thanks so much for helping our Archie he is now itch free and a happy cheeky little fella again

The Grove Veterinary Hospital & Clinics - Swaffham