The Veterinary Hospital – Vets in Great Yarmouth
Clinic Overview
The Veterinary Hospital in Great Yarmouth is a CVS-owned RCVS Veterinary Hospital, established in 1984, providing small-animal care with 24-hour cover. The practice offers on-site diagnostics including a laboratory, digital x-ray, ultrasound and endoscopy, alongside routine care and surgery including keyhole procedures. Out-of-hours support is provided via MiNightVet.
The Veterinary Hospital in Great Yarmouth is a CVS-owned RCVS Veterinary Hospital, established in 1984, providing small-animal care with 24-hour cover. The practice offers on-site diagnostics including a laboratory, digital x-ray, ultrasound and endoscopy, alongside routine care and surgery including keyhole procedures. Out-of-hours support is provided via MiNightVet.
Services
- •Routine and preventive care: consultations, vaccinations, parasite control, microchipping, six-month health checks and blood pressure checks. Recent reviews mention kitten immunisations and microchipping, and one owner refers to a Healthy Pet Club used for a rabbit and dog.
- •Surgery and procedures: neutering, dentistry, keyhole (laparoscopic) surgery, anal sac expression, grooming and nail clipping.
- •Diagnostics and facilities: in-house laboratory, digital x-ray, ultrasound and endoscopy. The clinic is also listed as a Veterinary Nurse Training facility.
- •Emergency and ongoing care: 24-hour cover with out-of-hours support via MiNightVet, plus nurse clinics and home visits. Recent owner examples include short-notice urgent appointments, pain relief and anti-inflammatory treatment late on a Saturday evening, and overnight care after a dog ingested human medication.
- •Species seen: dogs, cats, rabbits, small mammals such as guinea pigs, hamsters, gerbils and ferrets, as well as tortoises, caged birds and backyard poultry.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews show mixed feelings on value: several owners describe premium pricing or high quotes, while others focus more positively on the care received.
People
- •Dr Martin is praised for empathy, patience and kindness during a cat’s end-of-life care.
- •Dr El Gendy is highlighted for informative, compassionate treatment during a short-notice weekend visit, where he provided pain relief and anti-inflammatory medication.
- •Nurse Natalie and Abbie are also thanked by name in recent feedback.
- •Wider team feedback is mixed: some owners describe staff as polite, professional and supportive, while others report frustration with reception access and management callbacks.
Reviews
Google rating: 4.4/5 from 362 reviews.
- •Positive reviews often describe the team as polite, professional and supportive, with examples including kitten vaccinations and microchipping, and help returning a lost cat to its owner.
- •End-of-life care stands out as a strong positive theme, with several owners thanking the team for compassion and sensitivity during euthanasia.
- •Urgent care is another recurring positive, with owners mentioning short-notice appointments and effective treatment, including a late Saturday evening visit praised for clear advice and prompt pain relief.
- •The main negative themes are around access and follow-through: some owners report difficulty getting through by phone, delays on callbacks and blood results, trouble booking appointments, and dissatisfaction with pricing or treatment estimates.

