The Veterinary Hospital

my rabbit is on the healthy pet club swell as my dog and I Love what it comes with I now don't have to worry about being able to afford hay and pellets because I can now get either every month they also took great care of my dog who I sadly had to put down in July the staff are so friendly and amazing

We sadly lost our beloved cat last night, but Dr Martin was simply incredible throughout the whole ordeal. His empathy, compassion, patience and kindness made a very heartbreaking and difficult time that little bit easier. Thank you. ❤️

Have always had a good experience till recently my dog has a ear infection first prescribed steroids go back for a follow up and they worked advised to continue for a few more days then could stop. My dog went to the groomer and the infection came back see another vet they put this gel stuff in my dogs ear told it was slow release and would work better but its done nothing been asking for 3 days to speak to the practice manager told every time they would call me nothing feel like iv been sold snake oil. Tried calling again today no answer feel like im flushing money away and my poor dog in the meantime is left in pain just trying to get a response from the manager not happy

We were so very fortunate that the brilliant and amazing Dr. El Gendy was available to treat our dog Dixie when we took.her in - at extremely short notice, late on a Saturday evening. Dr. El Gendy was genuinely caring; kind and informative, and very proressional.Dixie fell in love and was instantly.smitten by.this good doctor's compassionate and attentive manners. He provided her with pain relief and anti inflammatory treatment, enabling her to have her first pain free night and a solid nights' sleep so that she woke happy and waggy tailed the next day. Dr.El Gendy is absolutely outstanding, totally first class, and a truly remarkable man who delivers excellent and reliable treatment along with kindness, compassion and a big heart. This man is an animal lover and his devotion to animals shines through. Dr. El Gendy is highly recommended by us. He has an excellent first class reputation. Pets adore him. And we clients are grateful. Thank.you Dr. El Gendy. Thanks also to Nurse Natalie and Abbie.

Thank you so much to all the staff working last week who saved my boy. Unfortunately he got hold of human medications and was very poorly. Staff were exceptional, took him at short notice from Pakefield Practice for overnight and continuing care. He is now back to being himself and we are eternally grateful. Staff were knowledgeable, friendly and calming, from receptionists, nurses and vets, I felt reassured he was in the best possible place to be looked after. Also dare I say it...the bill wasn't as bad as expected. Thanks again! Would 100% recommend this practice to others.