Caister Vets, Rollesby – Vets in Great Yarmouth
Clinic Overview
Caister Vets, Rollesby is an independent, vet-owned practice in Great Yarmouth, established in 2017 and expanded in 2023 with a modern, purpose-built facility. It offers consultations, diagnostic work and surgical care for dogs, cats, rabbits, birds, tortoises and lizards, and is noted as a veterinary nurse training facility. Recent feedback remains strongly positive, especially for clear explanations, compassionate end-of-life care, and friendly day-to-day service, with some recurring comments about waits and appointments running behind.
Services
- •Consultations and general veterinary care for dogs, cats, rabbits, birds, tortoises and lizards.
- •Diagnostic services, with owners describing vets who take time to explain findings clearly and talk through options during appointments.
- •Surgical care, including praise for cat eye removal surgery and a dog teeth clean and scale that owners said went smoothly.
- •Eye care, which remains a notable theme in feedback, including treatment and follow-up for ulcerated eyes/corneal ulcers.
- •End-of-life and compassionate care, with several recent reviews highlighting kind, patient support during euthanasia appointments for both cats, dogs and a rabbit.
- •Minor procedures and practical support, with earlier feedback mentioning claw trimming and reception staff helping with an appropriate product instead of pushing an unnecessary appointment.
- •Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review comments on cost are mixed: one client called the practice a bit pricey, while others praised fair pricing and said costs were explained clearly before procedures went ahead.
People
- •Isobel Keen / Izzy (vet): warmly praised for compassionate care during difficult end-of-life appointments.
- •Rebecca (vet): mentioned in recent feedback for kindness and understanding, and previously highlighted for managing a dog’s ulcerated eye through to a good outcome.
- •Sally and Tom (vets): thanked in recent reviews as part of a dog’s ongoing care.
- •Steve (surgeon): praised for a cat eye removal procedure.
- •Wider team: reception staff, nurses and vets are regularly described as friendly, caring, helpful and professional.
Reviews
Caister Vets, Rollesby has 4.8 stars from 175 Google reviews.
- •Recent feedback is overwhelmingly positive, with repeated praise for a friendly, welcoming and efficient team across reception, nurses and vets.
- •Owners often mention vets taking time to explain findings and treatment clearly, which seems to leave people feeling supported and well informed.
- •A strong recent theme is compassionate handling of difficult moments, especially euthanasia appointments, where reviewers describe patient, kind and understanding care.
- •The main criticism is timing, with some owners saying they experienced waits and were not always seen at their booked appointment time.
