Haven Veterinary Surgeons – Vets in Great Yarmouth
Clinic Overview
- Several recent reviewers praise the team’s kindness and reassurance, especially around difficult moments and worried owners. - End-of-life care stands out as a recurring positive theme, with Roy and a locum vet both thanked for compassionate support, and follow-up gestures such as condolence cards and a paw print remembered warmly. - Routine care also receives positive mentions, including a cat’s neuter and microchip procedure, spay aftercare, and consultations where vets were described as knowledgeable and calming with dogs.
Services
- •Routine and preventive care: consultations, six-month health checks, vaccinations, parasite control and microchipping. Reviews also mention cat neutering and microchipping, as well as follow-up support after a spay.
- •Clinical treatment and diagnostics: dentistry, surgery, diagnostic testing and imaging including X-ray and ultrasound, plus an in-house laboratory.
- •Nurse clinics and practical care: blood pressure checks, anal sac expression, grooming and nail clipping.
- •Additional support: home visits are available. Reviews also describe sensitive handling of urgent end-of-life appointments, with thoughtful follow-up such as condolence cards and a paw print.
- •Emergency arrangements and species seen: emergencies are handled by the practice during normal opening hours, with out-of-hours cases referred to MiNightVet. The practice sees dogs, cats and rabbits; reviews indicate it does not see birds.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews on cost are mixed but include some strong concerns, including a reported £1,600 quote for anaesthesia and a mouth examination in an injured cat, and one complaint about being charged £33 for a spray the owner believed was much cheaper elsewhere.
People
Roy is named in reviews for calm, compassionate handling of a last-minute euthanasia and for explaining the process clearly. A locum vet is also praised for kindness and compassion during the loss of a cat. The reception team, nurses and several vets are regularly described as reassuring, professional and helpful.
Reviews
Haven Veterinary Surgeons has 4.5 stars from 536 Google reviews.
- •Several recent reviewers praise the team’s kindness and reassurance, especially around difficult moments and worried owners.
- •End-of-life care stands out as a recurring positive theme, with Roy and a locum vet both thanked for compassionate support, and follow-up gestures such as condolence cards and a paw print remembered warmly.
- •Routine care also receives positive mentions, including a cat’s neuter and microchip procedure, spay aftercare, and consultations where vets were described as knowledgeable and calming with dogs.
- •More critical reviews raise concerns about waiting times, handling during appointments, communication, and pricing, including complaints about a bird owner being told too late that the practice does not see birds.
