Haven Veterinary Surgeons – Vets in Great Yarmouth
Clinic Overview
- Recent positive feedback highlights compassionate end-of-life care, with Roy specifically thanked for being patient, calm and clear during a difficult euthanasia appointment; the follow-up paw-print card also stood out. - A separate positive review mentions a cat’s neuter and microchip, with warm comments about the reception staff and nurses. - Negative feedback includes pricing concerns, particularly one reported £1,600 quote for anaesthesia and a mouth examination in an injured cat, and another complaint about potentially costly follow-up tests.
Haven Veterinary Surgeons in Great Yarmouth is a CVS practice offering first-opinion care for dogs, cats and rabbits. Services include routine consultations, preventive care, diagnostics, surgery and nurse clinics, with out-of-hours emergencies referred to MiNightVet. Recent feedback highlights compassionate end-of-life support alongside some concerns about pricing and communication.
Services
- •Routine and preventive care: consultations, six-month health checks, vaccinations, parasite control and microchipping. Recent reviews also mention cat neutering and microchipping.
- •Clinical treatment and diagnostics: dentistry, surgery, diagnostic testing and imaging including X-ray and ultrasound, plus an in-house laboratory.
- •Nurse clinics and practical care: blood pressure checks, anal sac expression, grooming and nail clipping.
- •Additional support: home visits are available. Recent feedback also mentions last-minute end-of-life care handled with sensitivity.
- •Emergency arrangements and species seen: emergencies are handled by the practice during normal opening hours, with out-of-hours cases referred to MiNightVet. The practice sees dogs, cats and rabbits; a recent reviewer said they were told the clinic does not see birds.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Recent reviews include some clear cost concerns, including one owner who reported being quoted £1,600 for anaesthesia and an oral examination for a cat, while another felt further testing discussed after a halted spay was expensive.
People
Roy (vet) is named in reviews for calm, compassionate handling of a last-minute euthanasia and for explaining the process clearly. The reception and nursing team are also praised in a review about a cat’s neuter and microchip procedure.
Reviews
Haven Veterinary Surgeons has 4.5 stars from 528 Google reviews.
- •Recent positive feedback highlights compassionate end-of-life care, with Roy specifically thanked for being patient, calm and clear during a difficult euthanasia appointment; the follow-up paw-print card also stood out.
- •A separate positive review mentions a cat’s neuter and microchip, with warm comments about the reception staff and nurses.
- •Negative feedback includes pricing concerns, particularly one reported £1,600 quote for anaesthesia and a mouth examination in an injured cat, and another complaint about potentially costly follow-up tests.
- •Other criticisms focus on communication and process, including one owner unhappy that a dog’s spay was halted after a lump was found only once the dog was under anaesthetic, and another who said they were initially told to call back about a lovebird before being told the practice does not see birds.
