Coastal Veterinary Group

Services

• •Routine and urgent veterinary care – The practice offers day-to-day appointments as well as help with more pressing problems. Recent reviews mention visits for injections, gastric upset, and injuries such as a torn dew claw, with owners describing prompt attention.
• •Emergency treatment and surgery – Reviews describe pets being seen the same day or within hours for urgent concerns, including one dog needing emergency surgery after a dog attack followed by detailed aftercare.
• •Hospital admission and careful case management – One owner describes their cat being admitted for one issue and an additional problem being identified before discharge, reflecting thorough checks during treatment.
• •Eye care – A recent review mentions a small corneal ulcer being spotted before a cat went home, then treated successfully with eye drops.
• •Nutrition and ongoing condition support – Reviews mention advice for a cat with urinary crystals, including a follow-up call about prescription diet options to help manage weight as well as the urinary condition.
• •End-of-life care – Multiple reviews praise the practice’s compassionate support when pets were put to sleep, including sensitive handling of cremation arrangements.
• •Out-of-hours support – 24/7 video consultations are available via VidiVet, with in-person emergency care through MiNight Vet.
• •Training facility – The clinic is listed as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Ellen (vet) – praised for taking time to explain treatment clearly during an appointment, and also thanked for compassionate support during an end-of-life visit.
• •Chris – repeatedly mentioned by long-term clients, with one owner saying Chris and the team have cared for their pets for many years.
• •Miriam (vet) – praised for being friendly to both a dog and its owners during an urgent visit.
• •Serena – thanked alongside Chris for taking time to help adjust a dog’s harness.
• •Alex – described as consistently helpful and caring.
• •Nurses and reception team – nurses are frequently praised for kindness and sensitivity, particularly during difficult appointments, though one recent review reports a poor interaction with a receptionist.

Reviews

Google shows 4.9 stars from 267 reviews. Recent written feedback is very positive overall, with these themes appearing repeatedly

• •Compassionate support at difficult times – several reviews mention kind, sensitive care when pets were put to sleep, with staff helping owners through decisions and arranging cremation.
• •Warm, professional manner – owners often describe staff as friendly, gentle, reassuring, and caring toward both pets and their owners; one review also specifically mentions a clean clinic area.
• •Thorough and thoughtful care – examples include clear explanations during appointments, follow-up advice about prescription food, spotting a corneal ulcer before discharge, and small practical gestures such as adjusting a dog’s harness.
• •Good value comments, with one service concern – some reviewers describe fees as fair, reasonable, transparent, and trustworthy, while one recent review stands out for criticising a receptionist’s manner during a stressful visit.