Medivet Heacham

Medivet Heacham is part of the Medivet group and offers routine pet healthcare alongside access to diagnostics (including X‑rays and an in‑house laboratory). The website lists 15‑minute consultations, and owners frequently describe thorough examinations and clear explanations—examples include detailed discussions about neutering for a kitten and careful work-ups for infections. Recent reviews also mention rapid access for urgent problems (an appointment within about two hours for a limping dog, and a same‑day check for a suspected tick that turned into an ear issue treated on the spot). The practice is also noted in reviews as calm and clean, with welcoming reception staff.

Services

Based on the website summary and the latest reviews, services and capabilities mentioned include

• •15‑minute consultations
• •Vaccinations
• •Parasite care
• •Pet neutering (owners mention neutering discussions for cats)
• •Microchipping
• •Dentistry
• •Nurse clinics (including nail clipping mentioned in a review)
• •Home visits
• •Animal Health Certificates
• •Diagnostics
• •X‑rays
• •In‑house laboratory
• •Same-day/urgent problem appointments are described in reviews for issues such as limping/unwell dogs and ear problems
• •Referral/arranging tests at another clinic is mentioned in a review when additional testing was needed
• •Out-of-hours service is stated as provided by Vets Now Kings Lynn

The clinic is listed as a Veterinary Nurse Training facility.

Pricing

• •Out-of-hours consult fee: from £250 (including VAT), as stated on the clinic’s website (noted as subject to change).

People

Named team members mentioned in reviews

• •Carol Vardaro (vet) – described as explaining everything thoroughly and treating a dog with a sudden limp/unwellness; the owner also notes being seen quickly.
• •James (vet) – mentioned in the context of end-of-life care for an older dog; the review describes respectful, gentle handling during euthanasia.

Across multiple reviews, owners repeatedly mention

• •Vets taking time to explain findings and options (e.g., infections and health checks; neutering discussion for a kitten).
• •Reception staff arranging appointments quickly and keeping visits running smoothly (including being seen straight away for a suspected tick/ear issue).

Reviews

Google rating: 4.8 stars from 140 reviews. “”

• •Fast access when pets are suddenly unwell: one owner reports an appointment within ~2 hours for a limping dog; another was allowed to bring a cat in straight away for a suspected tick.
• •Clear explanations and thorough checks: owners mention detailed health checks for infections and vets explaining procedures like neutering.
• •Problems addressed in the consultation when possible: an ear problem was identified and “sorted on the spot.”
• •Supportive handling of difficult situations: one review describes compassionate end-of-life care and respectful treatment of the pet.
• •Reception/team experience: multiple reviews highlight welcoming, efficient reception staff and smooth appointments with minimal delays.