Medivet Heacham

Medivet Heacham is part of the Medivet group and provides routine pet healthcare alongside diagnostics including X-rays and an in-house laboratory. The clinic offers 15-minute consultations, and recent owner feedback continues to highlight thorough examinations, clear explanations and quick help for urgent problems. Reviews also describe a calm, clean surgery and welcoming reception staff.

Services

• •Routine veterinary care: 15-minute consultations, vaccinations, parasite care, microchipping and general health checks.
• •Procedures and nurse-led support: neutering, dentistry and nurse clinics, with reviews mentioning nail clipping and detailed discussions about cat neutering.
• •Diagnostics and further investigation: X-rays, an in-house laboratory, and arranging additional tests at another clinic when needed.
• •Urgent and same-day problems: reviews describe fast access for issues including a suddenly limping dog, an ear problem initially suspected to be a tick, and a dog seen straight away for a painful muscular pull and treated with pain relief.
• •Other listed services: home visits and Animal Health Certificates.
• •Emergency cover: out-of-hours service is provided by Vets Now Kings Lynn.
• •Training status: the clinic is listed as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. The specific published fee noted is an out-of-hours consultation from £250 including VAT, subject to change. Recent reviews focus far more on service and responsiveness than on cost.

People

• •Carol Vardaro (vet): praised for kind, caring treatment and thorough explanations when seeing a dog with a sudden limp and illness.
• •Carrie (vet): mentioned in a recent review for promptly advising that a dog should be brought in straight away and for arranging immediate treatment.
• •Denise: highlighted for being helpful and reassuring when speaking to a worried owner before an urgent visit.
• •James (vet): previously mentioned in relation to respectful, gentle end-of-life care.

Reviews also repeatedly praise the wider team, especially reception staff, for being welcoming, efficient and calm.

Reviews

Google rating: 4.8 stars from 143 reviews.

Recent written feedback highlights

• •Fast help when pets become unwell: several owners describe being seen quickly, including same-day and within-two-hour appointments, with especially positive comments from people needing help while on holiday in the area.
• •Thorough, clear consultations: owners often mention vets taking time to explain findings, treatments and options, including infection work-ups, annual injections and neutering discussions.
• •Friendly, reassuring team: reception staff and vets are regularly described as welcoming, professional and good at putting worried owners at ease.
• •Gentle handling and smooth visits: reviews mention pets being treated kindly, calm appointments, and problems being dealt with there and then where possible.