Jollyes

Services

• •Pet supplies retail (branded and own-brand products), including dog food (one review specifically mentions Jollyes “Lifestage” own-brand fish variety).
• •Frozen food available (listed on the website).
• •Community Pet Clinic (listed on the website; no specific treatments/procedures described in the information provided).
• •Dog grooming (“Dog Grooming” / “Jolly Groomer” listed on the website).

Reviews

4.3 stars from 550 reviews. Most of the latest written reviews available to us describe shopping experience and customer service, with a mix of positive interactions and some strongly negative experiences. “”

• •Product range and value: reviewers mention a good choice of pet supplies and competitive pricing compared with other chains.
• •Staff experience varies: several reviews describe staff (and one manager) as friendly, helpful, polite and interactive; others describe being ignored on entry or encountering rude senior staff.
• •Limits of in-store advice: one reviewer reports being told to go to a vet when asking for help choosing something for an infected wound; the reviewer felt this was handled dismissively.
• •Delivery complaint: one review says express delivery arrived later than promised and they did not receive reimbursement for the unmet delivery timeframe.