London Road Veterinary Centre

From the latest reviews, owners most often describe: - Clear explanations and time taken in consults, including walking owners through treatment decisions. - Support through significant procedures (one owner describes a cat’s leg amputation) and help with insurance paperwork. - Practical routine-care support such as monthly weight check-ins and ongoing parasite-plan style care (flea/tick plans mentioned).

From the latest reviews, owners most often describe

•Clear explanations and time taken in consults, including walking owners through treatment decisions.
•Support through significant procedures (one owner describes a cat’s leg amputation) and help with insurance paperwork.
•Practical routine-care support such as monthly weight check-ins and ongoing parasite-plan style care (flea/tick plans mentioned).

Services

•Small animal veterinary care (RCVS accredited small animal practice stated on the website).
•Emergency veterinary services (24/7 or extended hours) (listed in the clinic data).
•Surgery/procedures: a leg amputation for a cat is specifically mentioned in reviews.
•Preventive/routine care: annual check & vaccinations (reviewed), weight check-ins (reviewed), and parasite plans (flea/tick plans mentioned in reviews).
•Pet Health Club® / Pet Health Club® Plus (website): the site states consultations are included as part of a Pet Health Club® Plus plan.
•Nail clipping and urine tests are mentioned as included benefits in one owner’s healthcare plan review (as described by that reviewer).
•Wellness screening and health checks are advertised on the website (see Pricing for the stated offers).
•Pet travel support offer: the website states registered clients can get 10% off trusted pet travel with PetAir.

Pricing

Only specific prices/discounts stated in the inputs are included

•Website offer: wellness screening for £60.
•Website offer: six-month healthy pet check for £24.99.
•Discounts on the website
•10% off trusted pet travel with PetAir (for registered clients).
•10% off for NHS employees (with scheme mentioned on the site).
•10% discount for RAF Marham personnel (with valid ID, per the site).
•One reviewer notes the practice is “not the cheapest” but says the team is open about how much things will cost.

People

•Elizabeth (vet) is named by one reviewer as the vet they “normally” see and describe as “really good.”
•James and Lauren are named in a review relating to a cat’s leg amputation, with the owner thanking them and also noting the reception team were particularly helpful when dealing with insurance.
•Across multiple reviews, owners repeatedly mention the vets explaining treatments clearly and nurses/reception staff being helpful and welcoming, including helping nervous pets feel comfortable over time.

Reviews

Google rating: 4.7 stars from 327 reviews. “”

•Owners repeatedly mention friendly, welcoming reception and a smooth, positive experience on arrival.
•Several reviews highlight clear communication, with vets taking time to explain treatment and give practical guidance (including advice for first-time dog owners).
•Support for anxious or special-needs pets comes up more than once (e.g., an anxious dog becoming comfortable with visits over time; calm, patient handling of an elderly blind cat).
•The practice is described as being transparent about costs (one reviewer explicitly notes openness about pricing).
•Examples of care range from routine vaccinations/check-ups to a major surgery (leg amputation), with one owner also praising help with insurance.

Reviews for London Road Veterinary Centre

Note: Showing the 5 most recent Google reviews out of 329 we track in total. Recent reviews may not be representative of overall sentiment.

Ceara Cra

2 weeks ago

Great practice and are always so welcoming and helpful with my Harry. He can be a bit nervous which can be difficult but they are always able to help. His last visit ended up being an on the day appointment as he hurt his teeth, everyone was so kind and got him in surgery that day. He’s recovering really well and we thank the whole team for looking after him .

Merlin 7714

3 weeks ago

Do not take your pet here, from my experience all it’s about to them is the money, I was paying for 2 pet plans and never received anything from them, a simple text message saying my pets worming and flea treatments were ready to pick up, but nothing, I cancelled the direct debits and now I have bailiffs knocking at my door, the vets didn’t even try to contact me, just sent bailiffs

Jo Sharpe

a month ago

My little boy Bowen loves going to London Road Vets the receptionists always make a fuss of him; and always very helpful. The nurses and the vets are also excellent. Bowen has been going here since he was a puppy and I’ve never known a dog be so excited about going to the vets but Bowen does. Thank you to everyone who has helped me with Bowen over the last 2 years.

Tyler Dunn

London Road is an incredible Veterinary practice, and I can think of no reason not to recommend them to other dog owners. We're on the Pets Health plan where we pay monthly and it includes flea/tick and worming treatments, free consultations and discounts on neutering/spaying, alongside some other perks. I can't recommend that plan enough just on its own merits; London Road will remind you about when your pet's pills are due, and they make reordering them incredibly simple through a re-order link and a text when its ready to pick up. The practice is always clean and tidy despite the fact they obviously must have some mucky pups running in and out, and the team are never less than friendly, professional and seem to genuinely care about each animal that comes in to see them. Our Border Collie Bailey is inherently anxious - she's nervous about the car, loud noises, new places, other dogs, the wind... it's in their nature. But she loves the vets. She runs straight in every time and will sit on the weighing scales ready for her weight check. This alone shows just how much she loves coming here; and this is after an overnight stay when she got a chest infection and couldn't breathe. She does her little bum-wiggles when its her turn to be seen for a cuddle and then jumps right up onto the examination table, and she jumps up at reception to see the ladies there and say hello. Whilst we're tried to do things ourselves as pet owners to make her comfortable here, 95% of the credit goes to the team without a doubt. I cannot recommend London Road enough.

Brian Whitehouse

in the last week

Very friendly staff who are happy to welcome us and our dog. They are very helpful in making every visit a positive visit. The vets are all so friendly and professional, giving us great information. The nurses are always great and helpful. Reception staff always have a smile and a friendly welcome. Nothing appears to be too much trouble.

Pip Burch

Very friendly and knowledgeable staff very pleased with Mabel and Delilah

Bob Flint

Fantastic service as always when taking Marley for his year check and vaccination. Have been with these vets for over 25 years and always get great service

Carole Sanderson

Excellent vets always helped my dog .

Stephanie Daphne

2 months ago

My cat is nearly 19 and blind. I’ve only ever received the best care from London Road vets! They’re calm and patient with her, keep me informed every step of her journey, and are very open about how much things will cost. They may not be the cheapest in the area but you receive the care you pay for, their pet health care plan is also AMAZING!! Free consultations, urine tests and nail clipping! It pays for itself in no time and makes my previous point about the expense totally moot! I love them, I’m never going anywhere else, my cats are in the absolute best hands here! 💖

Kelly Nicholas

Great practice, very kind & caring vets, I always feel assured and my animals feel comfortable in their care. Great reception team who are always happy to help..