London Road Veterinary Centre

- Many owners mention a friendly, welcoming front-desk team and say the practice feels consistently helpful and professional. - A strong recurring theme is the way staff handle nervous or anxious pets, with several owners saying their animals have become unusually relaxed and happy visiting. - Reviews cover both routine care and more serious treatment, including vaccinations, yearly checks, overnight care, urgent same-day surgery, and major procedures.

London Road Veterinary Centre in King’s Lynn is an RCVS-accredited small animal practice and part of IVC Evidensia. The practice offers routine and preventive care, surgery, and emergency or extended-hours support. Recent feedback is largely very positive, with owners often highlighting clear explanations, kind handling of nervous pets, and support through both routine visits and more significant procedures.

Services

•Small animal veterinary care: the practice is listed as an RCVS-accredited small animal practice.
•Routine and preventive care: reviews mention annual checks, vaccinations, regular weight check-ins, and ongoing flea, tick and worming support.
•Pet health plans: the website lists Pet Health Club® / Pet Health Club® Plus, and owners mention benefits such as consultations, parasite treatment, and some additional plan perks.
•Surgery and procedures: recent reviews include examples ranging from same-day treatment after a dental injury to a cat’s leg amputation.
•Emergency or extended-hours support: emergency veterinary provision is listed in the clinic information, and owners also mention urgent appointments and overnight care.
•Health checks and screening: wellness screening and healthy pet checks are advertised on the website.
•Other practical support: one owner mentions urine tests and nail clipping through their plan, and another highlights helpful support with insurance paperwork.
•Pet travel offer: the website states that registered clients can receive a discount on trusted pet travel with PetAir.

Pricing

No published pricing information is currently available for this clinic.

People

Elizabeth (vet) is named positively by one owner as the vet they usually see. James and Lauren are thanked in a review about a cat’s leg amputation, alongside praise for the reception team’s help with insurance. More broadly, reviews repeatedly speak well of the vets, nurses, and reception staff for being friendly, helpful, and good at putting anxious pets at ease.

Reviews

Google shows 4.7 stars from 329 reviews.

•Many owners mention a friendly, welcoming front-desk team and say the practice feels consistently helpful and professional.
•A strong recurring theme is the way staff handle nervous or anxious pets, with several owners saying their animals have become unusually relaxed and happy visiting.
•Reviews cover both routine care and more serious treatment, including vaccinations, yearly checks, overnight care, urgent same-day surgery, and major procedures.
•Owners often praise clear explanations and good communication. Pricing comments are mixed but generally balanced: some say the practice is not the cheapest, while also praising transparency and value from the health plan; one recent negative review raises a complaint about pet-plan communication and debt collection.

Reviews for London Road Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 329 we track in total. Recent reviews may not be representative of overall sentiment.

Ceara Cra

1 month ago

Great practice and are always so welcoming and helpful with my Harry. He can be a bit nervous which can be difficult but they are always able to help. His last visit ended up being an on the day appointment as he hurt his teeth, everyone was so kind and got him in surgery that day. He’s recovering really well and we thank the whole team for looking after him .

Merlin 7714

Do not take your pet here, from my experience all it’s about to them is the money, I was paying for 2 pet plans and never received anything from them, a simple text message saying my pets worming and flea treatments were ready to pick up, but nothing, I cancelled the direct debits and now I have bailiffs knocking at my door, the vets didn’t even try to contact me, just sent bailiffs

Jo Sharpe

2 months ago

My little boy Bowen loves going to London Road Vets the receptionists always make a fuss of him; and always very helpful. The nurses and the vets are also excellent. Bowen has been going here since he was a puppy and I’ve never known a dog be so excited about going to the vets but Bowen does. Thank you to everyone who has helped me with Bowen over the last 2 years.

Tyler Dunn

London Road is an incredible Veterinary practice, and I can think of no reason not to recommend them to other dog owners. We're on the Pets Health plan where we pay monthly and it includes flea/tick and worming treatments, free consultations and discounts on neutering/spaying, alongside some other perks. I can't recommend that plan enough just on its own merits; London Road will remind you about when your pet's pills are due, and they make reordering them incredibly simple through a re-order link and a text when its ready to pick up. The practice is always clean and tidy despite the fact they obviously must have some mucky pups running in and out, and the team are never less than friendly, professional and seem to genuinely care about each animal that comes in to see them. Our Border Collie Bailey is inherently anxious - she's nervous about the car, loud noises, new places, other dogs, the wind... it's in their nature. But she loves the vets. She runs straight in every time and will sit on the weighing scales ready for her weight check. This alone shows just how much she loves coming here; and this is after an overnight stay when she got a chest infection and couldn't breathe. She does her little bum-wiggles when its her turn to be seen for a cuddle and then jumps right up onto the examination table, and she jumps up at reception to see the ladies there and say hello. Whilst we're tried to do things ourselves as pet owners to make her comfortable here, 95% of the credit goes to the team without a doubt. I cannot recommend London Road enough.

Brian Whitehouse

3 months ago

Very friendly staff who are happy to welcome us and our dog. They are very helpful in making every visit a positive visit. The vets are all so friendly and professional, giving us great information. The nurses are always great and helpful. Reception staff always have a smile and a friendly welcome. Nothing appears to be too much trouble.

Pip Burch

4 months ago

Very friendly and knowledgeable staff very pleased with Mabel and Delilah

Bob Flint

Fantastic service as always when taking Marley for his year check and vaccination. Have been with these vets for over 25 years and always get great service

Carole Sanderson

5 months ago

Excellent vets always helped my dog .

Stephanie Daphne

My cat is nearly 19 and blind. I’ve only ever received the best care from London Road vets! They’re calm and patient with her, keep me informed every step of her journey, and are very open about how much things will cost. They may not be the cheapest in the area but you receive the care you pay for, their pet health care plan is also AMAZING!! Free consultations, urine tests and nail clipping! It pays for itself in no time and makes my previous point about the expense totally moot! I love them, I’m never going anywhere else, my cats are in the absolute best hands here! 💖

Kelly Nicholas

6 months ago

Great practice, very kind & caring vets, I always feel assured and my animals feel comfortable in their care. Great reception team who are always happy to help..