London Road Veterinary Centre

- Many owners describe the team as friendly, welcoming and professional, with reception staff often mentioned for remembering pets and making visits feel easy. - A recurring theme is how well the practice handles nervous animals. Several owners say their pets are unusually relaxed or even excited to attend.

Services

•Small animal veterinary care: the practice is listed as an RCVS-accredited small animal practice.
•Routine and preventive care: owners mention annual checks, vaccinations, regular weight check-ins, and ongoing flea, tick and worming support.
•Pet health plans: the website lists Pet Health Club® / Pet Health Club® Plus. Reviews mention monthly-plan benefits such as parasite treatment, free consultations, discounts on neutering or spaying, and reminders when treatments are due.
•Surgery and procedures: reviews include same-day treatment after a dental injury, as well as more significant surgery including a cat’s leg amputation.
•Emergency or extended-hours support: emergency veterinary provision is listed in the clinic information, and owners also mention urgent same-day appointments and overnight care.
•Health checks and screening: wellness screening and healthy pet checks are advertised on the website.
•Other practical support: owners mention urine tests, nail clipping through the plan, simple repeat-order collection for treatments, and helpful support with insurance paperwork.
•Pet travel offer: the website states that registered clients can receive a discount on trusted pet travel with PetAir.

Pricing

No published pricing information is currently available for this clinic.

People

Recent reviews single out Maggie for a particularly warm welcome at reception. Earlier feedback also names Elizabeth (vet), plus James and Lauren, with praise linked to major treatment and help with insurance paperwork. More broadly, owners frequently speak well of the vets, nurses, and reception team for being friendly, efficient, and reassuring with nervous pets.

Reviews

Google shows 4.7 stars from 356 reviews.

•Many owners describe the team as friendly, welcoming and professional, with reception staff often mentioned for remembering pets and making visits feel easy.
•A recurring theme is how well the practice handles nervous animals. Several owners say their pets are unusually relaxed or even excited to attend.
•Recent reviews cover both routine and urgent care, including yearly checks and vaccinations, same-day surgery after a dental injury, and overnight care for a chest infection.
•Communication is often praised for being clear and helpful, with one owner specifically appreciating a no-pressure approach. One negative review raises concerns about pet-plan communication and debt collection, but this sits against a much larger number of very positive recent comments.

Reviews for London Road Veterinary Centre

No VetsCompared reviews yet

Reviews from pet owners who enquired with London Road Veterinary Centre through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 356 we track in total. Recent reviews may not be representative of overall sentiment.

Harry Brown

1 month ago

Very friendly from start to finish,no pressure sales just professional care and advice looking forward to seeing you all in 4 weeks time.

Martin

As usual we were greeted by a very welcoming receptionist. The vet as usual was very efficient and provided some very useful advice.

Rickie Mitchell

Always been coming here friendly staff and very helpful and knows your pet's

Agnieszka Pieterse

Amazing service and customer reception, Maggie in particular. The vet was very passionate and friendly. Also, made us feel welcome and remembered from previous routine visits. Highly recommend 👌

David Morgan

2 months ago

We have known this veterinary practice since the 1950’s when it was Swann and Barrowman and our family pets then were looked after by them. As time went on it became “ London Road Vets” and our own cats have been looked after there since 1970 with just a small break. Always 100% friendly and expert advice.

Ceara Cra

8 months ago

Great practice and are always so welcoming and helpful with my Harry. He can be a bit nervous which can be difficult but they are always able to help. His last visit ended up being an on the day appointment as he hurt his teeth, everyone was so kind and got him in surgery that day. He’s recovering really well and we thank the whole team for looking after him .

Merlin 7714

Do not take your pet here, from my experience all it’s about to them is the money, I was paying for 2 pet plans and never received anything from them, a simple text message saying my pets worming and flea treatments were ready to pick up, but nothing, I cancelled the direct debits and now I have bailiffs knocking at my door, the vets didn’t even try to contact me, just sent bailiffs

Jo Sharpe

My little boy Bowen loves going to London Road Vets the receptionists always make a fuss of him; and always very helpful. The nurses and the vets are also excellent. Bowen has been going here since he was a puppy and I’ve never known a dog be so excited about going to the vets but Bowen does. Thank you to everyone who has helped me with Bowen over the last 2 years.

Tyler Dunn

London Road is an incredible Veterinary practice, and I can think of no reason not to recommend them to other dog owners. We're on the Pets Health plan where we pay monthly and it includes flea/tick and worming treatments, free consultations and discounts on neutering/spaying, alongside some other perks. I can't recommend that plan enough just on its own merits; London Road will remind you about when your pet's pills are due, and they make reordering them incredibly simple through a re-order link and a text when its ready to pick up. The practice is always clean and tidy despite the fact they obviously must have some mucky pups running in and out, and the team are never less than friendly, professional and seem to genuinely care about each animal that comes in to see them. Our Border Collie Bailey is inherently anxious - she's nervous about the car, loud noises, new places, other dogs, the wind... it's in their nature. But she loves the vets. She runs straight in every time and will sit on the weighing scales ready for her weight check. This alone shows just how much she loves coming here; and this is after an overnight stay when she got a chest infection and couldn't breathe. She does her little bum-wiggles when its her turn to be seen for a cuddle and then jumps right up onto the examination table, and she jumps up at reception to see the ladies there and say hello. Whilst we're tried to do things ourselves as pet owners to make her comfortable here, 95% of the credit goes to the team without a doubt. I cannot recommend London Road enough.

Brian Whitehouse

10 months ago

Very friendly staff who are happy to welcome us and our dog. They are very helpful in making every visit a positive visit. The vets are all so friendly and professional, giving us great information. The nurses are always great and helpful. Reception staff always have a smile and a friendly welcome. Nothing appears to be too much trouble.