Emergency Vets in Stalham

## Summary Broadland House Veterinary Surgery describes itself as a small-animal practice with a team of vets and nurses; it’s also listed as a veterinary nurse training facility. Ownership (independent vs part of a corporate group) isn’t stated in the information available to us. Based on recent reviews, the practice appears set up for both routine appointments and urgent same-day problems: owners mention being helped with an emergency and treatment for a serious dog-bite wound. Several reviews also point to a “hands-on” approach outside the clinic when needed, including a home visit and support afterwards, and an at-home end-of-life visit mentioned by one owner. A recurring detail is clear explanation of results—one reviewer specifically notes staff thoroughly explaining test results. ## Services - **Small-animal veterinary care** (described on the clinic website summary). - **Emergency/urgent care**: owners mention being helped “with an emergency,” including treatment for a **dog bite to the neck** and another bite wound that was **shaved and stitched under local anaesthetic** (as described in reviews). - **In-clinic testing and results discussion**: one review describes staff thoroughly explaining test results. - **Home visits**: one owner reports a vet coming to their home when needed, with supportive follow-up afterwards. - **End-of-life care at home**: one owner describes an at-home visit to see their elderly dog “out at the end.” - **Veterinary nurse training facility** (listed in the provided clinic data). - **Emergency veterinary services** are listed in the provided clinic data; the exact out-of-hours/24-7 arrangements aren’t described in the website summary or the reviews provided. ## People - **Hilary (vet)**: mentioned for an at-home end-of-life visit and for treating a bite wound by shaving and stitching it under local anaesthetic. The same reviewer felt she may be “overworked.” - **Helen (reception)**: specifically thanked by name for being “lovely.” - **Wider team (vets/nurses/reception)**: repeatedly described as friendly and efficient; multiple owners highlight **calm handling that put their dog at ease**, and **clear, thorough explanations** (e.g., test results). ## Reviews **Google rating: 4.8 stars from 163 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Urgent problems handled promptly and practically**, including treatment for dog-bite injuries and help during an emergency. - **Clear communication**, with staff taking time to explain test results. - **Home attendance when needed**, including one report of a home visit with supportive follow-up, and an at-home end-of-life visit. - **One caution raised**: a reviewer praised a named vet highly but commented they seemed overworked.