Dog & Cat Vets in Harleston

Oakwood Veterinary Group, located in Harleston, is a highly regarded veterinary clinic with a strong community presence. The practice boasts a commendable 4.8-star rating from 32 Google reviews, indicating consistent satisfaction among clients despite the relatively small sample size. The clinic is particularly noted for its veterinary nurse training facility and emergency veterinary services, providing comprehensive care for pets at all times. Client reviews highlight the professionalism, care, and expertise of the staff. Tom praises the exceptional service across various visits, emphasizing the team's professionalism and caring nature. Similarly, Carl Melville appreciates the polite and informative staff, noting that while services are not the cheapest, they are competitively priced within the area. Holly Brown's experience with her rabbits underscores the welcoming atmosphere and thorough care provided, ensuring her pets' comfort. Chris Keys commends the gentle and thorough approach of a staff member named Chloe, who demonstrated a clear affinity for cats. Kelly Morgan's review stands out with a personal anecdote about receiving a lower-than-expected bill for her dog's operation, highlighting transparency in pricing and the clinic's commitment to client satisfaction. Overall, Oakwood Veterinary Group is recognized for its caring and efficient services, with a dedicated team that goes above and beyond to ensure the well-being of pets. This makes it a reliable choice for veterinary care in the Harleston area.

Cherry Tree Vets Ltd, located in Harleston, Norfolk, presents a mixed picture based on customer feedback and online data. With a Google Maps rating of 3.9 stars from 68 reviews, the clinic's reputation appears divided. While not reaching the 4.5-star benchmark of excellence, the feedback highlights both positive and negative experiences. Several written reviews express significant dissatisfaction, particularly regarding customer service. Leah Prentice and Lee Griffin both recount negative interactions with a staff member named Marie Bouvet, criticizing her manner and the clinic's handling of their pets. These reviews describe experiences ranging from perceived rudeness to disagreements over treatment and pricing, including an out-of-hours charge confusion cited by Prentice. Conversely, there are positive testimonials. Jason Vettraino commended the clinic's staff for their compassion and effectiveness in caring for a stray cat. Similarly, Georgina Ross praised Marie for her quick and honest approach in treating her cat with a serious condition, and she highlighted the benefits of the clinic’s Chole's Club for managing regular treatment costs. Overall, Cherry Tree Vets Ltd offers a range of veterinary services in Harleston, but potential clients should be aware of the varied customer experiences. While some clients appreciate the dedicated care, others have reported dissatisfaction with the service and communication. Transparent pricing details were not available, so direct contact with the clinic is recommended for specific inquiries.