The Old Golfhouse Veterinary Centre - Watton – Vets in Thetford
Clinic Overview
- Positive reviews often mention friendly, helpful staff and a calm, reassuring approach. - Several reviewers describe the practice responding quickly in urgent situations, including immediate help for a dog with severe reverse sneezing and praise from an owner who says their puppy was saved. - End-of-life care is a recurring strength in reviews, with staff described as supportive and compassionate, and Michaela singled out for explaining the process clearly and giving families time.
Services
- •Routine and preventive care: consultations, nurse consultations, vaccinations, parasite control and microchipping.
- •Diagnostics and treatment: dentistry, neutering, general diagnostics and surgery.
- •Referral services: referral orthopaedic surgery, referral soft tissue surgery, referral cardiology and referral dermatology.
- •Urgent and emergency support: emergency care during normal opening hours, with out-of-hours emergencies via MiNightVet Fakenham, Grove House, Holt Road, Fakenham, Norfolk, NR21 8JG (01328 851 144). Recent reviews also mention urgent help for a puppy and rapid attention for a dog with severe reverse sneezing.
Pricing
No published pricing information is currently available for this clinic.
People
Veterinary surgeon Michaela is named in reviews for compassionate end-of-life care. Recent feedback also speaks positively about the wider team for calm, prompt help in urgent situations.
Reviews
Google reviews show a 4.4/5 rating from 177 reviews. Recent feedback is mixed, with several warm accounts of caring support alongside a smaller number of serious complaints.
- •Positive reviews often mention friendly, helpful staff and a calm, reassuring approach.
- •Several reviewers describe the practice responding quickly in urgent situations, including immediate help for a dog with severe reverse sneezing and praise from an owner who says their puppy was saved.
- •End-of-life care is a recurring strength in reviews, with staff described as supportive and compassionate, and Michaela singled out for explaining the process clearly and giving families time.
- •Critical feedback includes complaints about difficulty getting a same-day appointment, concerns about clinical decisions and post-operative aftercare in one case, and some frustration around fees or payment policies, including a reported registration fee and the practice not accepting £50 notes.

