Best Vets in Thetford – Complete Local Guide

Jollyes is a pet retail store that also advertises an in-store Community Pet Clinic and dog grooming. Based on the information available, it’s set up primarily for pet supplies across multiple species (dogs, cats, birds, small pets, reptiles and fish), with staff support that reviewers describe in practical terms—such as help carrying heavy items to the car and talking customers through product choices (for example, hutches and pet food). Reviews are mostly positive about the range after a revamp and staff help, but there’s also a recent complaint alleging poor welfare of feeder insects (left without water/food).

Paul Jarman Veterinary Practice Ltd is an independent veterinary practice (Ltd) that offers out-of-hours emergency contact via the normal surgery number 24/7. Reviews describe routine consultations where vets examine, diagnose, and prescribe medication (including a case where a distressed dog was treated and was “a lot brighter” the next day). End-of-life care is mentioned repeatedly, with some owners describing being given extra time (e.g., a last appointment of the day to say goodbye), while one reviewer reports a sharply contrasting experience during euthanasia discussions (feeling a strong focus on costs and a lack of compassion).

The Old Golfhouse Veterinary Group – Thetford is a small-animal practice offering routine care through to surgery, with on-site diagnostics (lab, X‑ray and ultrasound) and equipment for orthopaedic and soft-tissue procedures. Emergency support is provided during normal opening hours, with out-of-hours emergencies referred to Swayne & Partners Veterinary Surgeons. It is also listed as a veterinary nurse training facility.

Recent reviews are split: several describe compassionate, unhurried appointments (including end-of-life care for rabbits/guinea pigs) and proactive follow-up after surgery, while others report difficulty getting appointments, last‑minute cancellations, long waiting-room delays, and poor continuity between vets.

Concrete examples mentioned include

• •Being “fitted in fairly last minute” for a guinea pig and not being rushed during euthanasia discussions.
• •A rabbit being registered and offered an appointment within the hour, with a call-back within 5 minutes.
• •A dog’s lump being spotted during a medication check, followed by surgery within about a month and post-op check-ins.
• •Multiple reports of appointments being cancelled shortly before the visit, and one report of a follow-up booked with a different vet who “had absolutely no idea” of previous visits.

The Old Golfhouse Veterinary Group is a well-established small-animal practice offering both routine care and a wider range of in-house investigations and surgery. The clinic lists an in-house lab plus X‑ray and ultrasound, and describes “advanced services” that include cardiology, dermatology, internal medicine, ophthalmology, orthopaedic surgery and soft-tissue surgery. It treats dogs, cats, rabbits, guinea pigs and backyard poultry, and also offers home visits. The practice states it meets RCVS Core Standards. For emergencies outside normal opening hours, it directs clients to Swayne & Partners Veterinary Surgeons.

Eastgate Veterinary Group is a longstanding practice (tracing its history back to before World War II) offering routine, appointment-based care for dogs, cats and rabbits. Based on the information available from its website and clinic data, it appears set up primarily for preventative care and ongoing support—such as vaccinations, routine health checks, and monitoring long-term conditions—alongside practical nursing-led clinics (for example, weight management and nail clips). The practice is also listed as a Veterinary Nurse Training facility.