Best Vets in Thetford – Complete Local Guide

Jollyes, located in Thetford, is a well-regarded establishment with a commendable Google rating of 4.4 stars from 311 reviews, indicating a consistently positive customer experience. The clinic has gained popularity for its wide range of pet products and exceptional customer service. Numerous customers have highlighted the expertise and friendliness of the staff, which greatly enhances the shopping experience. Several reviews specifically mention the helpfulness and knowledgeability of individual staff members, including Milo, who assisted with carrying bags to a customer's car, and Rian and Sue, who provided support in selecting the right products. The manager, Adam, along with team members like Brandon, has been praised for their dedication and passion, contributing to an inviting atmosphere for both regular and new customers. Customers appreciate the store's revamp and the decision to no longer sell small animals, reflecting a focus on ethical practices. The availability of a diverse selection of products for a variety of pets, including dogs, cats, and reptiles, makes Jollyes a one-stop shop for pet owners. Additionally, features like free parking and the ability to donate to local animal charities at the checkout further enhance customer satisfaction. Overall, Jollyes in Thetford stands out for its excellent customer service, knowledgeable staff, and commitment to community engagement, making it a top choice for pet owners in the area.

The Old Golfhouse Veterinary Group in Thetford is a well-regarded clinic with an overall rating of 4.5 stars from 184 reviews, indicating a high level of customer satisfaction. It functions as both a veterinary nurse training facility and a provider of emergency veterinary services, ensuring comprehensive care available beyond standard hours. The reviews present a mixed picture, balancing positive experiences with some negative feedback. Positive remarks highlight the clinic's compassionate and professional staff. For instance, Dr. Michaela and vet Jake are praised for their empathy and thoroughness during difficult times, such as when pets had to be put down. Another customer, Jacob Jenkins, commended the clinic's diligence and support regarding his dog's cancer diagnosis and treatment, noting the team's effective follow-up and reassurance throughout the process. Conversely, some customers have reported issues with appointment availability and management, as noted by Jess Burdett and Kirsten Swan. They expressed frustration over appointment cancellations and perceived insensitivity from the staff during distressing moments. Additionally, Kirsten mentioned inefficiencies in communication between different vets within the practice, leading to dissatisfaction. Despite these criticisms, the clinic's overall rating suggests that the positives outweigh the negatives for most clients. The Old Golfhouse Veterinary Group seems committed to providing quality care, though it could benefit from addressing appointment scheduling and service consistency to enhance customer experience further.

Paul Jarman Veterinary Practice Ltd, located in Thetford, is a reputable veterinary clinic known for its high-quality care and dedicated service. With an impressive rating of 4.7 stars from 109 reviews, this clinic stands out as a reliable choice for pet owners in the area. The practice also functions as a veterinary nurse training facility, highlighting its commitment to education and professional development in veterinary care. The reviews paint a generally positive picture of the clinic, with many clients expressing gratitude for the compassionate and professional care provided by the staff. Diana Brooks-Smith and dee renwick both commend the kindness and empathy shown during difficult times, underscoring the clinic's commitment to patient care. Paul Smith's review echoes this sentiment, praising the team for their respectful handling of his dog, Bonnie's, final moments. However, not all experiences have been positive. Tony's review highlights a particularly distressing visit, where he felt the attending vet lacked compassion and empathy during a difficult situation with his cat. This outlier review suggests that while the clinic generally receives high praise, there may be variability in individual experiences, especially when regular staff members are unavailable. Overall, Paul Jarman Veterinary Practice Ltd appears to be a well-regarded establishment with a strong reputation for quality care. The clinic's high rating and the volume of positive reviews indicate that it is a trusted choice for veterinary services in Thetford, despite occasional negative feedback.

The Old Golfhouse Veterinary Group in Watton, Thetford, is a well-regarded clinic known for its comprehensive veterinary services, including 24/7 emergency care. With an overall rating exceeding 4.5 stars backed by over 100 reviews, this clinic demonstrates a strong reputation for reliable and effective pet care. The large number of reviews suggests a consistent level of service that has been positively received by many clients, indicating a trustworthy and dependable veterinary practice. A significant aspect of the clinic's appeal is its commitment to providing emergency veterinary services, ensuring that pet owners have access to critical care at any time. This round-the-clock availability is a crucial feature for many pet owners, offering peace of mind in urgent situations. Written reviews highlight the clinic's friendly and professional staff, who are often praised for their caring approach and expertise. The staff’s ability to handle both routine and emergency cases with efficiency and compassion is frequently mentioned, reinforcing the clinic’s reputation as a reliable choice for pet care in the Thetford area. While specific pricing details are not transparently listed, the emphasis on high-quality service and client satisfaction suggests that the clinic strives to provide value for its services. If cost is a concern, it may be beneficial for potential clients to contact the clinic directly for detailed pricing information. Overall, The Old Golfhouse Veterinary Group in Watton stands out as a dependable and well-equipped clinic, offering vital services and a dedicated team to ensure the health and well-being of pets in the community.

Eastgate Veterinary Group, located in Thetford, is a reputable clinic recognized for its comprehensive veterinary services. The clinic stands out as a Veterinary Nurse Training facility, indicating a high level of expertise and commitment to advancing veterinary care. A significant aspect of Eastgate Veterinary Group’s credibility is reflected in its substantial number of reviews, boasting an impressive overall rating of over 4.5 stars from more than 100 reviews. This suggests consistent customer satisfaction and reliability in their services. The feedback highlights the clinic’s friendly and knowledgeable staff, which is a recurring theme in the written reviews. Clients frequently praise the team for their compassionate care and professionalism, which is crucial for pet owners seeking trustworthy advice and treatment for their animals. While specific pricing details aren't transparently listed, the positive reviews imply that clients find value in the services provided, often emphasizing the thoroughness of care and attention to detail. The clinic’s role as a training facility may also contribute to its high standards of practice and service delivery, ensuring that both current and future veterinary professionals are well-equipped with the necessary skills and knowledge. Overall, Eastgate Veterinary Group appears to be a highly regarded veterinary clinic in Thetford, with a strong focus on quality care and education. For pet owners in the area, the clinic represents a reliable choice for veterinary needs, reinforced by numerous positive endorsements and its educational contributions to the veterinary field.