Four dogs on pink background

Best Vets in Norfolk

Showing 51-60 of 93 clinics

4.9(31 reviews)
Independent Clinic
Treats:
dog
cat
bird

Anchorage Barn Veterinary Clinic Ltd, located in King's Lynn, Norfolk, is highly regarded for its veterinary services, as evidenced by its impressive 4.9-star rating on Google Maps from 31 reviews. This score suggests a consistently high level of customer satisfaction, although the review count is relatively modest. The clinic appears to specialize in both equine and domestic animal care, with services tailored to meet the needs of diverse animals. Customer reviews highlight the clinic's expertise and compassionate care. Angie Murphy and Dave Murphy both gave glowing 5-star reviews, appreciating the clinic's professional approach and the pleasant experience provided by the staff, particularly Poppy and her assistants. Angie's review specifically praises the clinic for avoiding unnecessary sedation during her mare's tooth check, contrasting this with a negative experience at another vet. Elizabeth Moore commends Susie for her thorough and informative approach to eye surgery on her horse Bobby, indicating a high level of trust and satisfaction with the care provided. Alirae Bunkle emphasizes the excellent treatment her dog receives, underscoring the clinic's capability in handling both equine and domestic patients with warmth and professionalism. Phil Rigby's 4-star review acknowledges the clinic's excellent equine facilities and highlights its reliability over a decade-long relationship. Despite the slightly lower rating, his recommendation reaffirms the clinic's solid reputation. In summary, Anchorage Barn Veterinary Clinic Ltd is a trusted provider of veterinary care in Norfolk, celebrated for its skilled staff and exceptional service, particularly in equine care. While specific pricing information is not available, the positive reviews and high rating suggest that clients find value in the services provided.

4.5(332 reviews)
Emergency ServicesVeterinary Nurse Training
Corporate
Treats:
dog
cat
bird
exotic

Companion Care (Norwich Longwater) Ltd, located within the Norfolk Retail Park in Norwich, is well-regarded for providing comprehensive veterinary services, including emergency care and serving as a veterinary nurse training facility. The clinic has garnered an overall Google rating of 4.5 stars based on an impressive 332 reviews, reflecting a generally positive reputation in the community. The reviews present a varied picture of experiences at the clinic. Positive feedback highlights the friendliness and professionalism of both reception and veterinary staff. One reviewer, K B, recently praised the welcoming nature of the receptionists and the thorough care provided by multiple vets. Another reviewer, Gina Wainwright, expressed gratitude for the assistance provided by a staff member named Angela during her pet's recovery process. However, not all reviews are favorable. Ash Rhodes shared a negative experience, citing rude behavior from a receptionist and a vet, which significantly impacted their perception of the clinic. Similarly, D. M-P recounted distressing experiences related to emergency services and subsequent interactions with the clinic, leading to a permanent ban from the practice. Pricing at Companion Care appears to be in line with industry standards, although some customers, like L Russell, noted that medication costs seemed higher than elsewhere. While the clinic maintains a strong overall rating, these mixed reviews suggest that while many clients are satisfied, there are areas for improvement, particularly in customer service interactions.

4.3(44 reviews)
Emergency ServicesVeterinary Nurse Training
Independent Clinic
Treats:
dog
cat
bird
exotic

Swaffham Veterinary Centre, located in Swaffham, is a reputable clinic offering a variety of services, including 24/7 emergency care and serving as a veterinary nurse training facility. With a Google Maps rating of 4.3 stars from 44 reviews, it appears to maintain a solid reputation in the community, though feedback is mixed. The clinic has received high praise for its compassionate and professional staff, as highlighted in several positive reviews. Clients frequently commend specific individuals, such as Ben, Helen, and Emily Neep, for their exceptional care and understanding in handling both pets and their owners during stressful situations. These reviews emphasize the clinic’s commitment to providing personalized care, ensuring both pet and owner feel supported and informed. However, not all feedback is positive. A notable 1-star review from Chad Blease points out issues with billing practices, describing an encounter with aggressive staff regarding an unexpected charge. This discrepancy between the high-rated reviews and the single negative experience suggests a generally positive customer experience, though potential communication issues regarding billing may exist. While the clinic does not list transparent pricing on its website, the overall sentiment from reviews suggests a focus on animal care over profit. Long-term clients highlight a consistent quality of service over the years, reinforcing the clinic’s reliability in the community. Despite minor concerns, Swaffham Veterinary Centre seems to be a well-regarded choice for pet owners seeking comprehensive veterinary care in Swaffham.

4.6(165 reviews)
Veterinary Nurse Training
Independent Clinic
Treats:
dog
cat
bird
exotic

The Crossings Veterinary Centre in Downham Market, Norfolk, stands as a well-regarded facility with a Google Maps rating of 4.6 stars from 165 reviews. This indicates a generally positive experience among its clients, with a broad base of feedback enhancing the reliability of this rating. The clinic also functions as a veterinary nurse training facility, signifying a commitment to education and professional development within veterinary medicine. Customer reviews, however, present a mixed picture. Positive feedback highlights the compassionate and knowledgeable care provided by the team, with specific mentions of their supportive handling of emergency situations and end-of-life care for pets. Reviewers like Amanda Moss express deep trust in the staff, commending their expertise and empathy. Conversely, some reviews point to dissatisfaction with service aspects, particularly concerning pricing and customer interactions. A notable critique from Ron Seager outlines concerns over medication pricing, suggesting significant mark-ups compared to retail prices. This sentiment of overpriced services is echoed in Alison Varney's review, who also comments on long waiting times and high costs for flea and worm treatments. Additionally, Cogito Dexter criticizes the clinic's customer service, citing a decline in standards since the retirement of a previous practitioner, Mr. Hodge. While the clinic's overall rating remains strong, these reviews underscore the importance of transparency in pricing and consistency in customer service. Prospective clients may find value in weighing these factors alongside the clinic's demonstrated medical proficiency and established reputation.

4.5(184 reviews)
Emergency ServicesVeterinary Nurse Training
Corporate
Treats:
dog
cat
bird

The Old Golfhouse Veterinary Group in Thetford is a well-regarded clinic with an overall rating of 4.5 stars from 184 reviews, indicating a high level of customer satisfaction. It functions as both a veterinary nurse training facility and a provider of emergency veterinary services, ensuring comprehensive care available beyond standard hours. The reviews present a mixed picture, balancing positive experiences with some negative feedback. Positive remarks highlight the clinic's compassionate and professional staff. For instance, Dr. Michaela and vet Jake are praised for their empathy and thoroughness during difficult times, such as when pets had to be put down. Another customer, Jacob Jenkins, commended the clinic's diligence and support regarding his dog's cancer diagnosis and treatment, noting the team's effective follow-up and reassurance throughout the process. Conversely, some customers have reported issues with appointment availability and management, as noted by Jess Burdett and Kirsten Swan. They expressed frustration over appointment cancellations and perceived insensitivity from the staff during distressing moments. Additionally, Kirsten mentioned inefficiencies in communication between different vets within the practice, leading to dissatisfaction. Despite these criticisms, the clinic's overall rating suggests that the positives outweigh the negatives for most clients. The Old Golfhouse Veterinary Group seems committed to providing quality care, though it could benefit from addressing appointment scheduling and service consistency to enhance customer experience further.

4.4(342 reviews)
Veterinary Nurse Training
Corporate
Treats:
dog
cat

Companion Care (Norwich Hall Road) Ltd, located in Norwich, is a veterinary clinic offering a range of services including a specialized Veterinary Nurse Training facility. The clinic is situated inside the Hall Road Retail Park in Pets at Home, providing convenient access for pet owners in the area. The clinic holds a Google Maps rating of 4.4 stars from a substantial 342 reviews, indicating a generally positive reputation among its clients. The feedback highlights the professionalism and friendliness of the staff, with several reviewers expressing appreciation for the care and attention given to their pets. Emma, Richard, Stephan, Nat, and Chloe are frequently mentioned by name, suggesting their significance in delivering quality service and fostering positive client relationships. In particular, Chloe, a nurse, receives commendation for her exceptional care, with one reviewer noting how their pet, Rafa, has developed a fondness for vet visits due to her attentive and affectionate care post-surgery. This is indicative of the clinic's ability to create a comforting environment for both pets and their owners. However, one review raises concerns about pricing, with a customer mentioning a significant markup on medication and the perception that the clinic takes advantage of pet owners' devotion. This suggests that while the quality of care is high, potential clients should be mindful of costs associated with treatments and medications. Overall, Companion Care (Norwich Hall Road) Ltd is well-regarded for its friendly and professional staff and the quality of care provided, though price-conscious customers may wish to inquire about pricing details beforehand.

4.6(149 reviews)
Veterinary Nurse Training
Independent Clinic
Treats:
dog
cat
bird
exotic

Willow Veterinary Clinic in Norwich stands out as a reputable establishment, boasting a commendable 4.6-star rating from 149 reviews on Google Maps. This impressive rating is indicative of the clinic's consistent delivery of high-quality veterinary services. The clinic also serves as a veterinary nurse training facility, which reflects its commitment to advancing veterinary care and education. The reviews present a generally positive picture of the clinic's services. Several reviewers highlight the professionalism and friendliness of the staff. Layla Kosima praised vet Agnieszka for her knowledge and care during her guinea pigs' check-up, while Ross Bray appreciated the welcoming atmosphere and thorough service provided during his puppy's vaccination. Michael Hooker and Nicole Lee have also commended the clinic for its exceptional service, with Lee noting a life-saving intervention for her cat in an emergency situation. However, it is important to acknowledge a critical review from Aidan Foley, who reported a negative experience involving aggressive sales tactics and subsequent communication issues. This suggests that while the clinic is largely well-regarded, there may be instances of service inconsistency. Overall, Willow Veterinary Clinic appears to be a reliable choice for pet owners in Norwich, particularly given the volume of positive feedback. The presence of skilled veterinarians like Agnieszka and Nagger, along with stories of dedicated care, reinforce the clinic's strong reputation. Prospective clients are encouraged to consider the predominantly positive reviews, while remaining mindful of any potential service discrepancies.

4.6(134 reviews)
Veterinary Nurse Training
Independent Clinic
Treats:
dog
cat
bird

The Grove Veterinary Clinic, located in East Dereham, Norfolk, England, is a well-regarded establishment with a strong reputation, as evidenced by its 4.6-star rating from 134 reviews on Google Maps. This high number of reviews adds credibility to the score, suggesting consistent customer satisfaction. The clinic serves as a Veterinary Nurse Training facility, which indicates a focus on education and high standards of veterinary care. Customers have praised the clinic for its compassionate and supportive staff, particularly in difficult times such as the loss of a pet. Many reviews highlight the clinic's empathetic approach, with specific mentions of staff members like Samantha on reception and Ginny, who is noted for her care for animals. However, not all feedback is positive. A recent review expresses dissatisfaction with communication and the pricing of medications, pointing out delays in call-backs from vets and significant price mark-ups compared to online options. This suggests an area for potential improvement in communication and pricing transparency. Overall, The Grove Veterinary Clinic appears to be a reliable and caring service provider, with numerous positive reviews highlighting excellent customer service and compassionate care. The few negative experiences, while important to consider, do not significantly detract from the overall positive perception of the clinic.

4.3(684 reviews)
Independent Clinic
Treats:
dog
cat
bird

Community Pet Clinic, located in Norwich, appears to offer a mix of veterinary services and pet retail under the broader Jollyes brand. The clinic has a Google Maps rating of 4.3 stars based on 684 reviews, which is a fairly strong rating given the number of reviews, indicating a generally positive reputation. However, customer reviews reveal a mixed experience. Some clients have expressed dissatisfaction with the clinic's service. For instance, Richard Ayres rated his experience 2 stars, citing a lack of flexibility and poor communication regarding vaccination schedules, resulting in inconvenience and additional costs. Tia Pacey also gave a 2-star review, noting issues with the booking process and staff professionalism, although she was satisfied with the care provided during the appointment itself. Conversely, there are positive reviews highlighting good customer service. Rach D awarded 5 stars for a seamless click-and-collect experience, praising the staff's helpfulness and efficiency. Similarly, Aiden Gillespie appreciated the knowledgeable and caring approach of the staff towards aquatic pets, also giving a 5-star rating. Shane James, however, criticized the clinic's pricing strategy, specifically the differential pricing for members versus non-members, which he found to be a coercive approach to gathering personal data. This feedback reflects a concern over privacy and customer appreciation. Overall, while Community Pet Clinic generally maintains a solid reputation with a diverse range of services, potential clients should be aware of the reported issues with booking procedures and pricing strategies. The clinic's strength lies in its customer service, as highlighted by several reviewers, but there may be areas for improvement in communication and policy flexibility.

#60

Jollyes

King's Lynn

4.3(545 reviews)
Independent Clinic
Treats:
dog
cat

Jollyes in King's Lynn is a well-regarded establishment with a solid rating of 4.3 stars based on 545 reviews, indicating a generally positive customer experience. This high number of reviews suggests a reliable dataset, reflecting the store's consistent performance over time. Customers have praised the store for its wide variety of affordable and quality pet products, and the store's layout and cleanliness are commonly appreciated. However, the reviews reveal some mixed experiences regarding customer service. While many customers have found the staff to be polite and helpful, there are a few instances where customer service has been criticized. Notably, a recent review praised the manager for being very helpful and interactive, but also pointed out a staff member who seemed disinterested. Another customer was dissatisfied with the express delivery service, which did not meet the promised timeframe. Additionally, there were comments about staff not being sufficiently attentive, with one customer reporting a lack of assistance during an urgent request related to pet health. Despite these inconsistencies, Jollyes' own brand, Lifestage dog food, has been highly recommended by customers for its quality and compatibility with sensitive dietary needs. This reflects well on the store’s product range, particularly for those seeking specialized pet foods. Overall, Jollyes in King's Lynn appears to be a reliable pet store with a strong product offering and generally positive feedback, although there may be occasional lapses in customer service that could be addressed to enhance the overall shopping experience.

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