Our Score (52/100)
- Compassionate end-of-life care is a strong recurring theme, with owners describing staff as sympathetic, understanding and gentle during euthanasia appointments and the loss of elderly pets. - Long-term relationships and general care...
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- Compassionate end-of-life care is a strong recurring theme, with owners describing staff as sympathetic, understanding and gentle during euthanasia appointments and the loss of elderly pets. - Long-term relationships and general care come through clearly, with reviewers saying the practice has looked after their dogs for many years and describing staff as friendly, professional and reassuring with new kittens and urgent concerns. - Administration and communication are mixed: one owner praised the team for finding a solution when an appointment record could not initially be found, while others criticised receptionist communication and attitude.
