Showing 11-20 of 93 clinics
Westover Vets Ltd
Norwich
Westover Vets Ltd, located in Norwich, stands out as a highly regarded veterinary clinic with an impressive 4.8-star rating based on 357 reviews. This high rating, coupled with the significant number of reviews, suggests a strong reputation for quality service and client satisfaction. The clinic offers a range of services, including emergency veterinary care and veterinary nurse training, positioning itself as a comprehensive care facility for pets. Customer feedback underscores the clinic’s commitment to providing compassionate and professional care. Robert Upex praises the clinic for treating clients like family and offering fair pricing, even opting to travel 45 minutes for their services. Sandra Bailey highlights the caring and unrushed approach of a specific vet, Olly, who successfully put her cat Julian at ease during their visit. Similarly, Yasmine Sadr was impressed with the thorough and attentive care provided to her cats during a spaying procedure, noting the staff’s professionalism and genuine concern for animal welfare. However, not all experiences have been positive. Mrs. M PH recounts a distressing experience during an emergency visit with her cat, Lucky, which left her with lingering disappointment and suspicion regarding the recommended sedation. Despite this, the overall sentiment remains overwhelmingly positive, with numerous clients like Kevin Swindlehurst expressing gratitude for the clinic's prompt and caring emergency services for their pets. Overall, Westover Vets Ltd is well-regarded for its caring staff and reliable service, making it a recommended choice for pet owners in Norwich seeking attentive veterinary care.
Westover Vets Ltd, located in Norwich, stands out as a highly regarded veterinary clinic with an impressive 4.8-star rating based on 357 reviews. This high rating, coupled with the significant number of reviews, suggests a strong reputation for quality service and client satisfaction. The clinic offers a range of services, including emergency veterinary care and veterinary nurse training, positioning itself as a comprehensive care facility for pets. Customer feedback underscores the clinic’s commitment to providing compassionate and professional care. Robert Upex praises the clinic for treating clients like family and offering fair pricing, even opting to travel 45 minutes for their services. Sandra Bailey highlights the caring and unrushed approach of a specific vet, Olly, who successfully put her cat Julian at ease during their visit. Similarly, Yasmine Sadr was impressed with the thorough and attentive care provided to her cats during a spaying procedure, noting the staff’s professionalism and genuine concern for animal welfare. However, not all experiences have been positive. Mrs. M PH recounts a distressing experience during an emergency visit with her cat, Lucky, which left her with lingering disappointment and suspicion regarding the recommended sedation. Despite this, the overall sentiment remains overwhelmingly positive, with numerous clients like Kevin Swindlehurst expressing gratitude for the clinic's prompt and caring emergency services for their pets. Overall, Westover Vets Ltd is well-regarded for its caring staff and reliable service, making it a recommended choice for pet owners in Norwich seeking attentive veterinary care.
Summerhill Veterinary Centre
Fakenham
Summerhill Veterinary Centre, located in Fakenham, is a highly-regarded animal care facility renowned for its exceptional services and commitment to animal welfare. With a commendable Google Maps rating of 4.7 stars from 242 reviews, it is evident that the clinic enjoys a strong reputation among pet owners. This rating is considered excellent, particularly given the substantial number of reviews, indicating consistent satisfaction among clients. The clinic functions as a Veterinary Nurse Training facility and offers emergency veterinary services, which are crucial for pet owners in need of urgent care. The availability of 24/7 or extended hours emergency services is a notable feature, ensuring that pets receive timely and effective treatment when needed. Customer reviews highlight the clinic's compassionate and professional approach. Elaine Leatherbarrow praised the caring and attentive service during an emergency visit with her dog, while Debbie Ramdass appreciated the friendly reception and veterinary staff during her visit with her cat. L K expressed gratitude for the support and kindness shown by the team during difficult times, as well as the joy shared with them upon welcoming a new puppy. Neil Swatheridge's account of his dog Rufus's treatment for saltwater ingestion underscores the clinic's expertise and dedication, as does Kay Humphreys’ commendation of the exemplary out-of-hours service she received. Overall, Summerhill Veterinary Centre is distinguished by its skilled and empathetic team, comprehensive services, and outstanding emergency care, making it a trusted choice for pet owners in Fakenham and beyond.
Summerhill Veterinary Centre, located in Fakenham, is a highly-regarded animal care facility renowned for its exceptional services and commitment to animal welfare. With a commendable Google Maps rating of 4.7 stars from 242 reviews, it is evident that the clinic enjoys a strong reputation among pet owners. This rating is considered excellent, particularly given the substantial number of reviews, indicating consistent satisfaction among clients. The clinic functions as a Veterinary Nurse Training facility and offers emergency veterinary services, which are crucial for pet owners in need of urgent care. The availability of 24/7 or extended hours emergency services is a notable feature, ensuring that pets receive timely and effective treatment when needed. Customer reviews highlight the clinic's compassionate and professional approach. Elaine Leatherbarrow praised the caring and attentive service during an emergency visit with her dog, while Debbie Ramdass appreciated the friendly reception and veterinary staff during her visit with her cat. L K expressed gratitude for the support and kindness shown by the team during difficult times, as well as the joy shared with them upon welcoming a new puppy. Neil Swatheridge's account of his dog Rufus's treatment for saltwater ingestion underscores the clinic's expertise and dedication, as does Kay Humphreys’ commendation of the exemplary out-of-hours service she received. Overall, Summerhill Veterinary Centre is distinguished by its skilled and empathetic team, comprehensive services, and outstanding emergency care, making it a trusted choice for pet owners in Fakenham and beyond.
Chapelfield Veterinary Partnership
Wymondham
Chapelfield Veterinary Partnership, located in Wymondham, is highly regarded for its quality of care, as reflected in its impressive 4.6-star rating from 265 reviews on Google Maps. This high score is indicative of consistent satisfaction among clients, with a significant number of reviews lending credibility to the rating. The clinic is recognized not only for its veterinary services but also as a Veterinary Nurse Training facility, highlighting its commitment to education and skill development within the veterinary field. This dual focus may contribute to the high standard of care reported by clients. Customer feedback underscores the clinic's strengths, particularly in communication and patient care. Anne Lobveday praised the clinic for providing exceptional pre- and post-operative information, which she had not experienced at other veterinary practices. Similarly, Sam M expressed gratitude for the support received for their dog, while Rachel King commended the staff's responsiveness during an emergency situation involving her pet. MariaGerion's review highlights the clinic's welcoming atmosphere and the multilingual capabilities of staff, specifically mentioning Angelina, who facilitated communication in the client's native language. This personalized approach is further corroborated by Patricia Kennett, who described the clinic as friendly, calm, and efficient, with a spacious and hygienic reception area designed to accommodate various pet needs. Overall, Chapelfield Veterinary Partnership is highly recommended for its attentive and professional staff, excellent communication, and comprehensive veterinary care, making it a trusted choice for pet owners in the Wymondham area.
Chapelfield Veterinary Partnership, located in Wymondham, is highly regarded for its quality of care, as reflected in its impressive 4.6-star rating from 265 reviews on Google Maps. This high score is indicative of consistent satisfaction among clients, with a significant number of reviews lending credibility to the rating. The clinic is recognized not only for its veterinary services but also as a Veterinary Nurse Training facility, highlighting its commitment to education and skill development within the veterinary field. This dual focus may contribute to the high standard of care reported by clients. Customer feedback underscores the clinic's strengths, particularly in communication and patient care. Anne Lobveday praised the clinic for providing exceptional pre- and post-operative information, which she had not experienced at other veterinary practices. Similarly, Sam M expressed gratitude for the support received for their dog, while Rachel King commended the staff's responsiveness during an emergency situation involving her pet. MariaGerion's review highlights the clinic's welcoming atmosphere and the multilingual capabilities of staff, specifically mentioning Angelina, who facilitated communication in the client's native language. This personalized approach is further corroborated by Patricia Kennett, who described the clinic as friendly, calm, and efficient, with a spacious and hygienic reception area designed to accommodate various pet needs. Overall, Chapelfield Veterinary Partnership is highly recommended for its attentive and professional staff, excellent communication, and comprehensive veterinary care, making it a trusted choice for pet owners in the Wymondham area.
Terrington Veterinary Centre
King's Lynn
Terrington Veterinary Centre in King's Lynn is a highly regarded veterinary clinic, as evidenced by its impressive 4.7-star rating from 539 reviews on Google Maps. This level of positive feedback highlights the clinic's reputation for excellent service and care, with a substantial number of reviewers attesting to their satisfaction. The clinic is not only a general veterinary practice but also serves as a training facility for veterinary nurses, emphasizing its commitment to high standards in veterinary care. Additionally, it offers emergency veterinary services, ensuring that pet owners have access to crucial care during urgent situations. The written reviews further underscore the quality of care provided at Terrington Veterinary Centre. Clients consistently praise the professionalism and compassion of the staff. For instance, Sean Clitheroe credits the team with saving his dog's life, while Beth specifically mentions a veterinarian named Colin, who is described as knowledgeable and trustworthy, providing clear evidence-based treatment plans. The clinic's environment is frequently highlighted as a positive aspect, with multiple reviews mentioning its cleanliness and welcoming atmosphere. Brian Scott and Barbara Sanocka both note the warm and caring environment, reflecting a consistent standard of care and client satisfaction. In summary, Terrington Veterinary Centre stands out as a top-tier clinic in King's Lynn, characterized by its dedicated team, comprehensive services, and the trust it has earned from the local community. Its high rating from a large number of reviews reinforces its status as a reliable and compassionate choice for pet care.
Terrington Veterinary Centre in King's Lynn is a highly regarded veterinary clinic, as evidenced by its impressive 4.7-star rating from 539 reviews on Google Maps. This level of positive feedback highlights the clinic's reputation for excellent service and care, with a substantial number of reviewers attesting to their satisfaction. The clinic is not only a general veterinary practice but also serves as a training facility for veterinary nurses, emphasizing its commitment to high standards in veterinary care. Additionally, it offers emergency veterinary services, ensuring that pet owners have access to crucial care during urgent situations. The written reviews further underscore the quality of care provided at Terrington Veterinary Centre. Clients consistently praise the professionalism and compassion of the staff. For instance, Sean Clitheroe credits the team with saving his dog's life, while Beth specifically mentions a veterinarian named Colin, who is described as knowledgeable and trustworthy, providing clear evidence-based treatment plans. The clinic's environment is frequently highlighted as a positive aspect, with multiple reviews mentioning its cleanliness and welcoming atmosphere. Brian Scott and Barbara Sanocka both note the warm and caring environment, reflecting a consistent standard of care and client satisfaction. In summary, Terrington Veterinary Centre stands out as a top-tier clinic in King's Lynn, characterized by its dedicated team, comprehensive services, and the trust it has earned from the local community. Its high rating from a large number of reviews reinforces its status as a reliable and compassionate choice for pet care.
Coastal Veterinary Group
King's Lynn
Coastal Veterinary Group, located in King's Lynn, has established itself as a highly reputable veterinary clinic, evidenced by an impressive 4.9-star rating from 243 reviews on Google. This substantial number of reviews reflects a strong and consistent level of service quality, making it a reliable choice for pet care. The clinic is not only known for its general veterinary services but also functions as a Veterinary Nurse Training facility, highlighting its commitment to advancing veterinary education and practice. This dual focus on service and education likely contributes to the high standards of care and expertise available at the clinic. Customer reviews consistently praise the clinic for its compassionate and efficient service. Neil H, a recent reviewer, expressed immense gratitude for the clinic's emergency care and emotional support following a traumatic incident involving his dog. Similarly, Vicky Lovatt appreciated the clinic's quick and accommodating response when her dog needed urgent attention, noting the reasonable cost of services. Martin Sterling commends Chris and the team for their unwavering dedication over the years, while Karen Baldwin and Lili Brooksby-Dalby both emphasize the clinic's prompt and professional response to emergency situations, even for non-registered clients. While the majority of feedback is overwhelmingly positive, one review mentioned a delay in appointment times, though this was overshadowed by the overall satisfaction with the care received. The clinic's focus on patient care and customer service, combined with its educational role, positions Coastal Veterinary Group as a trusted and recommended provider for pet owners in the King's Lynn area.
Coastal Veterinary Group, located in King's Lynn, has established itself as a highly reputable veterinary clinic, evidenced by an impressive 4.9-star rating from 243 reviews on Google. This substantial number of reviews reflects a strong and consistent level of service quality, making it a reliable choice for pet care. The clinic is not only known for its general veterinary services but also functions as a Veterinary Nurse Training facility, highlighting its commitment to advancing veterinary education and practice. This dual focus on service and education likely contributes to the high standards of care and expertise available at the clinic. Customer reviews consistently praise the clinic for its compassionate and efficient service. Neil H, a recent reviewer, expressed immense gratitude for the clinic's emergency care and emotional support following a traumatic incident involving his dog. Similarly, Vicky Lovatt appreciated the clinic's quick and accommodating response when her dog needed urgent attention, noting the reasonable cost of services. Martin Sterling commends Chris and the team for their unwavering dedication over the years, while Karen Baldwin and Lili Brooksby-Dalby both emphasize the clinic's prompt and professional response to emergency situations, even for non-registered clients. While the majority of feedback is overwhelmingly positive, one review mentioned a delay in appointment times, though this was overshadowed by the overall satisfaction with the care received. The clinic's focus on patient care and customer service, combined with its educational role, positions Coastal Veterinary Group as a trusted and recommended provider for pet owners in the King's Lynn area.
Paws Indoors Ltd, located in Norwich, specializes in providing veterinary care with a personal touch by offering in-home services, which is particularly beneficial for pets who may experience stress or difficulty with traditional vet visits. The clinic is highly regarded, boasting an impressive 4.9-star rating from 38 reviews on Google. The reviews consistently highlight the clinic’s compassionate and professional approach, particularly in end-of-life care. Notably, individuals like Shona and Rosie are frequently mentioned for their exceptional service. Reviewers have praised their ability to provide comfort during difficult times, describing their experiences as patient, kind, and supportive. This personalized care extends to managing ongoing health needs, as exemplified by a client who appreciated the home visits and phone consultations that allowed her elderly dog to live comfortably to an advanced age. The consensus across the reviews portrays Paws Indoors as a reliable and empathetic service, acknowledging the emotional challenges pet owners face and ensuring a dignified experience for both pets and their owners. Despite the limited number of reviews compared to larger clinics, the consistent 5-star feedback underscores their commitment to high-quality care, making them a trusted choice for pet owners seeking a more personalized approach to veterinary services in the Norwich area. Pricing information is not disclosed, but the quality of care and the convenience of in-home visits are frequently appreciated by clients.
Paws Indoors Ltd, located in Norwich, specializes in providing veterinary care with a personal touch by offering in-home services, which is particularly beneficial for pets who may experience stress or difficulty with traditional vet visits. The clinic is highly regarded, boasting an impressive 4.9-star rating from 38 reviews on Google. The reviews consistently highlight the clinic’s compassionate and professional approach, particularly in end-of-life care. Notably, individuals like Shona and Rosie are frequently mentioned for their exceptional service. Reviewers have praised their ability to provide comfort during difficult times, describing their experiences as patient, kind, and supportive. This personalized care extends to managing ongoing health needs, as exemplified by a client who appreciated the home visits and phone consultations that allowed her elderly dog to live comfortably to an advanced age. The consensus across the reviews portrays Paws Indoors as a reliable and empathetic service, acknowledging the emotional challenges pet owners face and ensuring a dignified experience for both pets and their owners. Despite the limited number of reviews compared to larger clinics, the consistent 5-star feedback underscores their commitment to high-quality care, making them a trusted choice for pet owners seeking a more personalized approach to veterinary services in the Norwich area. Pricing information is not disclosed, but the quality of care and the convenience of in-home visits are frequently appreciated by clients.
Rowan House Vets, located in Norwich, is highly regarded for its exceptional veterinary services, reflected in its impressive Google Maps rating of 4.7 stars from 227 reviews. This high rating, supported by numerous reviews, speaks to the clinic's reliability and quality of care. The practice is particularly noted for its warm, family-like atmosphere, as highlighted by several reviewers who commend the staff's welcoming nature and dedication to animal care. The clinic operates as a Veterinary Nurse Training facility, indicating a commitment to education and the adoption of best practices. Reviewers frequently mention the staff's professionalism, compassion, and thoroughness in handling various cases, from routine check-ups to complex surgeries. The personal touch is evident, with staff members like Sophie and Grace receiving individual praise for their care and support, particularly in managing insurance claims and providing comfort during stressful times. Customers consistently express gratitude for the attentiveness and detailed communication provided during and after treatments, with many noting that the aftercare is of first-class quality. The clinic's ability to handle emergencies with calm and competence is regularly highlighted, as is the staff's personal investment in the well-being of their patients. Pets are treated with care and affection, often forming strong bonds with the team, which fosters a sense of trust and loyalty among pet owners. Rowan House Vets stands out as an independent veterinary practice where both pets and owners feel valued and supported, making it a highly recommended choice for veterinary services in the Norwich area.
Rowan House Vets, located in Norwich, is highly regarded for its exceptional veterinary services, reflected in its impressive Google Maps rating of 4.7 stars from 227 reviews. This high rating, supported by numerous reviews, speaks to the clinic's reliability and quality of care. The practice is particularly noted for its warm, family-like atmosphere, as highlighted by several reviewers who commend the staff's welcoming nature and dedication to animal care. The clinic operates as a Veterinary Nurse Training facility, indicating a commitment to education and the adoption of best practices. Reviewers frequently mention the staff's professionalism, compassion, and thoroughness in handling various cases, from routine check-ups to complex surgeries. The personal touch is evident, with staff members like Sophie and Grace receiving individual praise for their care and support, particularly in managing insurance claims and providing comfort during stressful times. Customers consistently express gratitude for the attentiveness and detailed communication provided during and after treatments, with many noting that the aftercare is of first-class quality. The clinic's ability to handle emergencies with calm and competence is regularly highlighted, as is the staff's personal investment in the well-being of their patients. Pets are treated with care and affection, often forming strong bonds with the team, which fosters a sense of trust and loyalty among pet owners. Rowan House Vets stands out as an independent veterinary practice where both pets and owners feel valued and supported, making it a highly recommended choice for veterinary services in the Norwich area.
Jollyes, located in Thetford, is a well-regarded establishment with a commendable Google rating of 4.4 stars from 311 reviews, indicating a consistently positive customer experience. The clinic has gained popularity for its wide range of pet products and exceptional customer service. Numerous customers have highlighted the expertise and friendliness of the staff, which greatly enhances the shopping experience. Several reviews specifically mention the helpfulness and knowledgeability of individual staff members, including Milo, who assisted with carrying bags to a customer's car, and Rian and Sue, who provided support in selecting the right products. The manager, Adam, along with team members like Brandon, has been praised for their dedication and passion, contributing to an inviting atmosphere for both regular and new customers. Customers appreciate the store's revamp and the decision to no longer sell small animals, reflecting a focus on ethical practices. The availability of a diverse selection of products for a variety of pets, including dogs, cats, and reptiles, makes Jollyes a one-stop shop for pet owners. Additionally, features like free parking and the ability to donate to local animal charities at the checkout further enhance customer satisfaction. Overall, Jollyes in Thetford stands out for its excellent customer service, knowledgeable staff, and commitment to community engagement, making it a top choice for pet owners in the area.
Jollyes, located in Thetford, is a well-regarded establishment with a commendable Google rating of 4.4 stars from 311 reviews, indicating a consistently positive customer experience. The clinic has gained popularity for its wide range of pet products and exceptional customer service. Numerous customers have highlighted the expertise and friendliness of the staff, which greatly enhances the shopping experience. Several reviews specifically mention the helpfulness and knowledgeability of individual staff members, including Milo, who assisted with carrying bags to a customer's car, and Rian and Sue, who provided support in selecting the right products. The manager, Adam, along with team members like Brandon, has been praised for their dedication and passion, contributing to an inviting atmosphere for both regular and new customers. Customers appreciate the store's revamp and the decision to no longer sell small animals, reflecting a focus on ethical practices. The availability of a diverse selection of products for a variety of pets, including dogs, cats, and reptiles, makes Jollyes a one-stop shop for pet owners. Additionally, features like free parking and the ability to donate to local animal charities at the checkout further enhance customer satisfaction. Overall, Jollyes in Thetford stands out for its excellent customer service, knowledgeable staff, and commitment to community engagement, making it a top choice for pet owners in the area.
Onca Vets Ltd, situated in Norwich, is a highly regarded veterinary practice known for its exceptional service and care. With a perfect 5-star rating based on 25 reviews, it is evident that the clinic consistently meets and exceeds client expectations. The facility also functions as a veterinary nurse training center, adding to its comprehensive service offerings. The reviews provide glowing accounts of the clinic’s compassionate care and professional expertise. Clients frequently mention the caring nature of the staff, particularly highlighting the empathy and dedication of the veterinarians and nurses. One reviewer, Matt Robbins, describes a particularly emotional visit, noting the staff's genuine concern for his pet’s well-being. Another reviewer, Paula Sparkes, shares her satisfaction with the clinic's handling of her rescue dogs, emphasizing the successful operations performed on her older pet. A recurring theme in the reviews is the personal touch and reasonable pricing at Onca Vets, which contrasts with the experiences many have had at larger, more expensive practices. Additionally, specific individuals such as Mihai, a veterinarian at the clinic, receive praise for their thorough and attentive approach, as noted by D M Hall in their detailed review of their cat’s treatment. Overall, Onca Vets Ltd is highly recommended by its clients for its outstanding service, empathetic staff, and transparent pricing. The practice’s commitment to animal welfare and customer satisfaction is clearly reflected in the positive feedback from its patrons, making it a trustworthy choice for pet owners in Norwich.
Onca Vets Ltd, situated in Norwich, is a highly regarded veterinary practice known for its exceptional service and care. With a perfect 5-star rating based on 25 reviews, it is evident that the clinic consistently meets and exceeds client expectations. The facility also functions as a veterinary nurse training center, adding to its comprehensive service offerings. The reviews provide glowing accounts of the clinic’s compassionate care and professional expertise. Clients frequently mention the caring nature of the staff, particularly highlighting the empathy and dedication of the veterinarians and nurses. One reviewer, Matt Robbins, describes a particularly emotional visit, noting the staff's genuine concern for his pet’s well-being. Another reviewer, Paula Sparkes, shares her satisfaction with the clinic's handling of her rescue dogs, emphasizing the successful operations performed on her older pet. A recurring theme in the reviews is the personal touch and reasonable pricing at Onca Vets, which contrasts with the experiences many have had at larger, more expensive practices. Additionally, specific individuals such as Mihai, a veterinarian at the clinic, receive praise for their thorough and attentive approach, as noted by D M Hall in their detailed review of their cat’s treatment. Overall, Onca Vets Ltd is highly recommended by its clients for its outstanding service, empathetic staff, and transparent pricing. The practice’s commitment to animal welfare and customer satisfaction is clearly reflected in the positive feedback from its patrons, making it a trustworthy choice for pet owners in Norwich.
Dereham Vets
Dereham
Dereham Vets, located in Dereham, Norfolk, has established a strong reputation for providing excellent veterinary services. The clinic boasts a remarkable Google Maps rating of 4.9 stars based on 46 reviews, indicating consistent customer satisfaction. While the total number of reviews is under 100, the overwhelmingly positive feedback highlights the clinic's reliability and quality of care. The clinic offers a range of services, including emergency veterinary care with extended hours and a Veterinary Nurse Training facility, which underscores its commitment to both immediate pet care needs and veterinary education. Customer reviews shed light on the clinic's strengths. Clients frequently commend the friendly and professional demeanor of the reception team and veterinarians. Reviewers emphasize the staff's dedication to understanding and addressing the needs of both pets and their owners. One reviewer specifically praises a veterinarian named Sotiroula for her gentle approach and transparency about treatment options and costs, noting that the final bill was cheaper than initially quoted, which reflects the clinic's integrity. Several reviews highlight the clinic's ability to handle emergency situations effectively, with clients expressing gratitude for the accommodating and cost-effective services provided during urgent visits. The clinic's emphasis on reducing stress for both pets and their owners is repeatedly mentioned, adding to its appeal. Overall, Dereham Vets is highly recommended by its clients for its exceptional service, compassionate care, and transparent pricing, making it a trustworthy choice for pet owners in Dereham and the surrounding areas.
Dereham Vets, located in Dereham, Norfolk, has established a strong reputation for providing excellent veterinary services. The clinic boasts a remarkable Google Maps rating of 4.9 stars based on 46 reviews, indicating consistent customer satisfaction. While the total number of reviews is under 100, the overwhelmingly positive feedback highlights the clinic's reliability and quality of care. The clinic offers a range of services, including emergency veterinary care with extended hours and a Veterinary Nurse Training facility, which underscores its commitment to both immediate pet care needs and veterinary education. Customer reviews shed light on the clinic's strengths. Clients frequently commend the friendly and professional demeanor of the reception team and veterinarians. Reviewers emphasize the staff's dedication to understanding and addressing the needs of both pets and their owners. One reviewer specifically praises a veterinarian named Sotiroula for her gentle approach and transparency about treatment options and costs, noting that the final bill was cheaper than initially quoted, which reflects the clinic's integrity. Several reviews highlight the clinic's ability to handle emergency situations effectively, with clients expressing gratitude for the accommodating and cost-effective services provided during urgent visits. The clinic's emphasis on reducing stress for both pets and their owners is repeatedly mentioned, adding to its appeal. Overall, Dereham Vets is highly recommended by its clients for its exceptional service, compassionate care, and transparent pricing, making it a trustworthy choice for pet owners in Dereham and the surrounding areas.