There are 51 veterinary clinics listed for specialist vets in Norfolk.
Top Rated Specialist Vets in Norfolk
Top-ranked veterinary practices based on quality, service, and customer reviews
Wood Farm Vets describes itself as an independent mixed practice, providing companion animal, equine and farm animal care, with emergency cover at weekends (emergencies-only service stated on the clinic website). Reviews strongly emphasise responsive urgent care across species: one owner describes an out-of-hours call answered quickly, an appointment arranged for the next morning, and their dog going into surgery the same day for a suspected blockage, with “clear, regular and reassuring” updates throughout. Others mention planned and emergency care for horses, and same-day urgent appointments being arranged when needed.
Wood Farm Vets describes itself as an independent mixed practice, providing companion animal, equine and farm animal care, with emergency cover at weekends (emergencies-only service stated on the clinic website). Reviews strongly emphasise responsive urgent care across species: one owner describes an out-of-hours call answered quickly, an appointment arranged for the next morning, and their dog going into surgery the same day for a suspected blockage, with “clear, regular and reassuring” updates throughout. Others mention planned and emergency care for horses, and same-day urgent appointments being arranged when needed.
Dereham Vets is an independent practice (led by Flo Scott) for dogs, cats, birds, rabbits and other small furries, operating from a purpose-built, fully-equipped clinic. It provides its own out-of-hours emergency service (handled at the practice). Reviews most often describe calm handling of pets (including a puppy “so relaxed, she had a sleep”), same-day escalation/referrals when animals are seriously unwell, and clear conversations about costs (including being quoted a top-end estimate and then paying less). One review conflicts with this, alleging the clinic wouldn’t treat an unregistered dog and calling the practice “money grabbing.”
Dereham Vets is an independent practice (led by Flo Scott) for dogs, cats, birds, rabbits and other small furries, operating from a purpose-built, fully-equipped clinic. It provides its own out-of-hours emergency service (handled at the practice). Reviews most often describe calm handling of pets (including a puppy “so relaxed, she had a sleep”), same-day escalation/referrals when animals are seriously unwell, and clear conversations about costs (including being quoted a top-end estimate and then paying less). One review conflicts with this, alleging the clinic wouldn’t treat an unregistered dog and calling the practice “money grabbing.”
Medivet Thorpe St Andrew is part of the Medivet group and is led (per its website) by veterinary surgeon Gerhard Retief. It appears set up for routine and preventative care alongside in-practice diagnostics and common procedures: the website lists 15‑minute consultations, in-house lab work, X‑rays and ultrasound, plus dentistry and neutering. Recent reviews repeatedly mention clear explanations (including “briefing and de-briefing” around an operation), not feeling rushed during consultations, and pets being handled calmly (including a nervous Chihuahua and a kitten staying settled during the exam). One reviewer also describes being fit in the same day for an elderly cat despite not being registered.
Medivet Thorpe St Andrew is part of the Medivet group and is led (per its website) by veterinary surgeon Gerhard Retief. It appears set up for routine and preventative care alongside in-practice diagnostics and common procedures: the website lists 15‑minute consultations, in-house lab work, X‑rays and ultrasound, plus dentistry and neutering. Recent reviews repeatedly mention clear explanations (including “briefing and de-briefing” around an operation), not feeling rushed during consultations, and pets being handled calmly (including a nervous Chihuahua and a kitten staying settled during the exam). One reviewer also describes being fit in the same day for an elderly cat despite not being registered.
Paws Indoors Ltd is a mobile veterinary service that also has a surgery for operations and hospitalisation. Based on the website and recent reviews, the clinic is set up to provide at-home veterinary care (including end-of-life support) alongside in-surgery procedures when needed. Multiple reviewers describe vets coming to their home, talking them through what would happen, and keeping the situation calm and low-stress for both pet and owner. Owners also mention ongoing support such as advice about quality of life, repeat medications handled remotely (by phone/post), and small bereavement gestures (a card and candle).
Paws Indoors Ltd is a mobile veterinary service that also has a surgery for operations and hospitalisation. Based on the website and recent reviews, the clinic is set up to provide at-home veterinary care (including end-of-life support) alongside in-surgery procedures when needed. Multiple reviewers describe vets coming to their home, talking them through what would happen, and keeping the situation calm and low-stress for both pet and owner. Owners also mention ongoing support such as advice about quality of life, repeat medications handled remotely (by phone/post), and small bereavement gestures (a card and candle).
Broadland House Veterinary Surgery describes itself as a small-animal practice with a team of vets and nurses; it’s also listed as a veterinary nurse training facility. Ownership (independent vs part of a corporate group) isn’t stated in the information available to us.
Based on recent reviews, the practice appears set up for both routine appointments and urgent same-day problems: owners mention being helped with an emergency and treatment for a serious dog-bite wound. Several reviews also point to a “hands-on” approach outside the clinic when needed, including a home visit and support afterwards, and an at-home end-of-life visit mentioned by one owner. A recurring detail is clear explanation of results—one reviewer specifically notes staff thoroughly explaining test results.
Broadland House Veterinary Surgery describes itself as a small-animal practice with a team of vets and nurses; it’s also listed as a veterinary nurse training facility. Ownership (independent vs part of a corporate group) isn’t stated in the information available to us.
Based on recent reviews, the practice appears set up for both routine appointments and urgent same-day problems: owners mention being helped with an emergency and treatment for a serious dog-bite wound. Several reviews also point to a “hands-on” approach outside the clinic when needed, including a home visit and support afterwards, and an at-home end-of-life visit mentioned by one owner. A recurring detail is clear explanation of results—one reviewer specifically notes staff thoroughly explaining test results.
More Specialist Vets in Norfolk
Additional veterinary clinics serving the area
Glaven Veterinary Practice Ltd’s website highlights in-house diagnostic facilities (X‑ray, ultrasound, endoscopy, ECG heart assessment), an onsite laboratory, and an in-house pharmacy, alongside dental care and “innovative surgeries.” The site also mentions Pet Health Club® Plus (with consultations included) and lists the practice as an IVC Evidensia Positive Pawprint Partner.
From the latest reviews, owners most often describe practical, situation-specific support: a same-day (or next-morning) appointment offered for a dog with sore ears, staff taking time to calm a frightened cat, and a vet who came outside to consult an anxious dog that wouldn’t approach the building. One review raises a concern about feeling pushed into medication and return visits, and describes the visit as very expensive, which contrasts with many other very positive experiences reported.
Glaven Veterinary Practice Ltd’s website highlights in-house diagnostic facilities (X‑ray, ultrasound, endoscopy, ECG heart assessment), an onsite laboratory, and an in-house pharmacy, alongside dental care and “innovative surgeries.” The site also mentions Pet Health Club® Plus (with consultations included) and lists the practice as an IVC Evidensia Positive Pawprint Partner.
From the latest reviews, owners most often describe practical, situation-specific support: a same-day (or next-morning) appointment offered for a dog with sore ears, staff taking time to calm a frightened cat, and a vet who came outside to consult an anxious dog that wouldn’t approach the building. One review raises a concern about feeling pushed into medication and return visits, and describes the visit as very expensive, which contrasts with many other very positive experiences reported.
Oakwood Veterinary Group is a long-established practice (the website says it has cared for pets for over 100 years) with in-house lab facilities and “advanced diagnostic and surgical equipment.” Routine preventative care is a clear focus (vaccinations, microchipping, neutering, parasite treatments), and reviews also describe problem-solving appointments such as a dog’s broken dew claw being treated in-clinic. For emergencies, the website states out-of-hours care is provided via a partnership with Swayne & Partners, offering a 24-hour hospital with a night vet and RVN nursing team. Practical touches mentioned in reviews include combining multiple needs in one visit (dew claw treatment plus annual vaccination) and a vaginal swab being done free of charge.
Oakwood Veterinary Group is a long-established practice (the website says it has cared for pets for over 100 years) with in-house lab facilities and “advanced diagnostic and surgical equipment.” Routine preventative care is a clear focus (vaccinations, microchipping, neutering, parasite treatments), and reviews also describe problem-solving appointments such as a dog’s broken dew claw being treated in-clinic. For emergencies, the website states out-of-hours care is provided via a partnership with Swayne & Partners, offering a 24-hour hospital with a night vet and RVN nursing team. Practical touches mentioned in reviews include combining multiple needs in one visit (dew claw treatment plus annual vaccination) and a vaginal swab being done free of charge.
Three Rivers Vets is part of the Three Rivers Veterinary Group, established in 1935, and also operates as a veterinary nurse training facility. The website highlights Pet Health Club preventative-care plans (including a “Plus” tier with unlimited in-person consultations and round-the-clock phone/video advice) and the option to pay via Klarna.
From the latest reviews available, owners most often mention
- •vets taking time to listen and give “realistic advice” (including ongoing management of a dog’s skin condition over 12 months)
- •responsive appointment availability (one owner reports being offered a slot within 3 hours)
- •treatment plans that include medications such as creams, antibiotics, and pain relief for issues like hot spots
Three Rivers Vets is part of the Three Rivers Veterinary Group, established in 1935, and also operates as a veterinary nurse training facility. The website highlights Pet Health Club preventative-care plans (including a “Plus” tier with unlimited in-person consultations and round-the-clock phone/video advice) and the option to pay via Klarna.
From the latest reviews available, owners most often mention
- •vets taking time to listen and give “realistic advice” (including ongoing management of a dog’s skin condition over 12 months)
- •responsive appointment availability (one owner reports being offered a slot within 3 hours)
- •treatment plans that include medications such as creams, antibiotics, and pain relief for issues like hot spots
Toll Barn Veterinary Centre Limited is a family-run, independent practice that was purpose-built and opened in 2014 by Faye (a veterinary surgeon and Director). The clinic is set up to handle a wide range of in-house work, including complex surgical, medical and diagnostic procedures, supported by facilities such as an onsite CT scanner, laser therapy, platelet regeneration and cryotherapy. The website states a 24/7 on-site out-of-hours emergency service for existing clients, with a vet and nurse on duty overnight.
From the latest reviews available, owners frequently describe clear communication and time spent discussing options (including seeking a second opinion), and there are multiple mentions of care for small/exotic pets (rabbits and guinea pigs). One reviewer reports difficulty getting a vet call-back and feeling their pet wasn’t seen when requested, with inconsistent advice between staff.
Toll Barn Veterinary Centre Limited is a family-run, independent practice that was purpose-built and opened in 2014 by Faye (a veterinary surgeon and Director). The clinic is set up to handle a wide range of in-house work, including complex surgical, medical and diagnostic procedures, supported by facilities such as an onsite CT scanner, laser therapy, platelet regeneration and cryotherapy. The website states a 24/7 on-site out-of-hours emergency service for existing clients, with a vet and nurse on duty overnight.
From the latest reviews available, owners frequently describe clear communication and time spent discussing options (including seeking a second opinion), and there are multiple mentions of care for small/exotic pets (rabbits and guinea pigs). One reviewer reports difficulty getting a vet call-back and feeling their pet wasn’t seen when requested, with inconsistent advice between staff.
Vets 1 Group runs a multi-site veterinary service (a hospital plus a separate practice) and advertises 24/7 emergency availability. The clinic presents itself as well equipped for diagnostics and procedures, with imaging, orthopaedics and dental care listed on its site, including a bespoke dental theatre with X‑ray and “state of the art technology.” Reviews repeatedly mention being seen at short notice for urgent issues (including on a Sunday), clear explanations from vets, and at least one detailed second-opinion case where a dog initially thought to have multiple severe conditions was instead treated with surgery to remove an appendix.
Vets 1 Group runs a multi-site veterinary service (a hospital plus a separate practice) and advertises 24/7 emergency availability. The clinic presents itself as well equipped for diagnostics and procedures, with imaging, orthopaedics and dental care listed on its site, including a bespoke dental theatre with X‑ray and “state of the art technology.” Reviews repeatedly mention being seen at short notice for urgent issues (including on a Sunday), clear explanations from vets, and at least one detailed second-opinion case where a dog initially thought to have multiple severe conditions was instead treated with surgery to remove an appendix.
Aylsham Vets is a small-animal practice established in 1990, treating dogs, cats and rabbits. The website describes in-house diagnostics (lab work, ultrasound and X‑ray), plus routine and surgical care, and states that out-of-hours emergencies are handled by Norwich Night Vets.
From the latest reviews available, owners highlight
- •Being seen urgently without an appointment for a cat “in so much pain,” followed by a 7‑day stay for treatment and recovery.
- •Supportive handling of difficult outcomes (including end-of-life situations), with staff described as sensitive.
- •Mixed experiences with administration: one long complaint about altered appointments without notice, inconsistent reception answers, and a dispute about ending “pet club” payments.
Aylsham Vets is a small-animal practice established in 1990, treating dogs, cats and rabbits. The website describes in-house diagnostics (lab work, ultrasound and X‑ray), plus routine and surgical care, and states that out-of-hours emergencies are handled by Norwich Night Vets.
From the latest reviews available, owners highlight
- •Being seen urgently without an appointment for a cat “in so much pain,” followed by a 7‑day stay for treatment and recovery.
- •Supportive handling of difficult outcomes (including end-of-life situations), with staff described as sensitive.
- •Mixed experiences with administration: one long complaint about altered appointments without notice, inconsistent reception answers, and a dispute about ending “pet club” payments.
Caister Vets is an independent, vet-owned practice (established 2017) offering routine consultations, diagnostics and surgery for a wide mix of species (dogs, cats, rabbits, birds, tortoises and lizards). Reviews repeatedly point to appointments that don’t feel rushed, vets who explain options and give honest opinions, and examples of good follow-up, including a post-op call after a neutering procedure. Several owners also describe same-day urgent appointments when their pet needed to be seen quickly.
Caister Vets is an independent, vet-owned practice (established 2017) offering routine consultations, diagnostics and surgery for a wide mix of species (dogs, cats, rabbits, birds, tortoises and lizards). Reviews repeatedly point to appointments that don’t feel rushed, vets who explain options and give honest opinions, and examples of good follow-up, including a post-op call after a neutering procedure. Several owners also describe same-day urgent appointments when their pet needed to be seen quickly.
Crowshall Veterinary Services appears to be set up primarily for the poultry industry, offering consultancy and diagnostics for poultry keepers and businesses rather than a typical small‑animal first‑opinion clinic. The website highlights poultry-focused veterinary support (including telephone advice, training, and diagnostic services supported by a laboratory). In the written reviews available to us, owners and poultry businesses repeatedly mention practical, time-sensitive advice by phone—including one report of the phone being answered close to midnight during a crisis—and support “on and off the farm.” One reviewer also notes that an individual chicken appointment wasn’t something the service “deal with,” but that a vet still spent almost half an hour on the phone advising them, with the chicken improving afterwards.
Crowshall Veterinary Services appears to be set up primarily for the poultry industry, offering consultancy and diagnostics for poultry keepers and businesses rather than a typical small‑animal first‑opinion clinic. The website highlights poultry-focused veterinary support (including telephone advice, training, and diagnostic services supported by a laboratory). In the written reviews available to us, owners and poultry businesses repeatedly mention practical, time-sensitive advice by phone—including one report of the phone being answered close to midnight during a crisis—and support “on and off the farm.” One reviewer also notes that an individual chicken appointment wasn’t something the service “deal with,” but that a vet still spent almost half an hour on the phone advising them, with the chicken improving afterwards.
Glaven Veterinary Practice Ltd is an IVC Evidensia Positive Pawprint Partner and a veterinary nurse training facility, with in-house diagnostics and imaging equipment (onsite laboratory, X‑ray, ultrasound, endoscopy, and ECG heart assessment) plus an onsite pharmacy. The website highlights dental care and “innovative surgeries,” suggesting the practice is set up to investigate and treat a broad range of medical and surgical problems in-house.
In recent reviews, owners most often point to practical, day-to-day experiences: accommodating short-notice appointments for pet travel paperwork, keeping the waiting experience calm even when busy, and actively helping pets that are anxious at the vet (including discussing specific ways to make future visits easier). One reviewer also noted staff cleaning up after a dog was sick and reassuring the owner not to worry.
Glaven Veterinary Practice Ltd is an IVC Evidensia Positive Pawprint Partner and a veterinary nurse training facility, with in-house diagnostics and imaging equipment (onsite laboratory, X‑ray, ultrasound, endoscopy, and ECG heart assessment) plus an onsite pharmacy. The website highlights dental care and “innovative surgeries,” suggesting the practice is set up to investigate and treat a broad range of medical and surgical problems in-house.
In recent reviews, owners most often point to practical, day-to-day experiences: accommodating short-notice appointments for pet travel paperwork, keeping the waiting experience calm even when busy, and actively helping pets that are anxious at the vet (including discussing specific ways to make future visits easier). One reviewer also noted staff cleaning up after a dog was sick and reassuring the owner not to worry.
Summerhill Veterinary Centre is described by reviewers as a practice that can accommodate urgent and out‑of‑hours cases, including overnight monitoring and updates. It’s also listed as a veterinary nurse training facility.
Concrete examples mentioned by owners include
- •Same‑day appointment arranged via reception for a dog with a sore eye, followed by a thorough eye examination and anti‑inflammatory medication.
- •Out‑of‑hours care with a dog being treated and monitored, with owners allowed to visit and receiving phone calls through the night.
- •A cat undergoing a major operation, with the team explaining the process and keeping owners updated, and some owners noting continuity (seeing the same vet).
Summerhill Veterinary Centre is described by reviewers as a practice that can accommodate urgent and out‑of‑hours cases, including overnight monitoring and updates. It’s also listed as a veterinary nurse training facility.
Concrete examples mentioned by owners include
- •Same‑day appointment arranged via reception for a dog with a sore eye, followed by a thorough eye examination and anti‑inflammatory medication.
- •Out‑of‑hours care with a dog being treated and monitored, with owners allowed to visit and receiving phone calls through the night.
- •A cat undergoing a major operation, with the team explaining the process and keeping owners updated, and some owners noting continuity (seeing the same vet).
Three Rivers Vets is part of a multi-surgery veterinary group (on its website, the practice traces its history back to 1935). Recent reviews suggest the branch experience is geared around routine care and supportive end-of-life care, with out-of-hours arrangements available (the website states out-of-hours care is provided via surgery-specific contact routes). Owners often mention a welcoming reception and patient handling during appointments (including annual vaccinations), but there are also criticisms about high costs since the practice was “bought out” (named in one review as IVC) and one detailed complaint about inappropriate reception comments during a euthanasia visit.
Three Rivers Vets is part of a multi-surgery veterinary group (on its website, the practice traces its history back to 1935). Recent reviews suggest the branch experience is geared around routine care and supportive end-of-life care, with out-of-hours arrangements available (the website states out-of-hours care is provided via surgery-specific contact routes). Owners often mention a welcoming reception and patient handling during appointments (including annual vaccinations), but there are also criticisms about high costs since the practice was “bought out” (named in one review as IVC) and one detailed complaint about inappropriate reception comments during a euthanasia visit.
The Grove Veterinary Clinic is a small-animal practice (established in 1984) that’s part of the CVS Group, and moved into a modern facility in 2021. The website highlights in-house advanced imaging (MRI/CT), referral capability (including soft-tissue surgery and internal medicine), and services ranging from routine preventive care to surgery, plus home visits and an animal ambulance service.
Owner feedback is mixed: many reviews describe strong support around end-of-life care (including home euthanasia, cards, paw prints and ashes returned promptly), while some negative reviews describe serious concerns such as missed promised call-backs after tests, difficulty securing appointments, and one report of a puppy later diagnosed elsewhere after an initial visit and an £860 bill.
The Grove Veterinary Clinic is a small-animal practice (established in 1984) that’s part of the CVS Group, and moved into a modern facility in 2021. The website highlights in-house advanced imaging (MRI/CT), referral capability (including soft-tissue surgery and internal medicine), and services ranging from routine preventive care to surgery, plus home visits and an animal ambulance service.
Owner feedback is mixed: many reviews describe strong support around end-of-life care (including home euthanasia, cards, paw prints and ashes returned promptly), while some negative reviews describe serious concerns such as missed promised call-backs after tests, difficulty securing appointments, and one report of a puppy later diagnosed elsewhere after an initial visit and an £860 bill.
Knott's Yard Veterinary Practice is a veterinary clinic that is also a Veterinary Nurse Training facility. Reviews most often describe support around serious illness and end-of-life care, including owners being given time and not feeling rushed during euthanasia visits, and one report of a home visit for euthanasia (a vet named Marcus attended with a nurse). Other specific cases mentioned include removal of a cancerous lump (including operating again when a dog was 15) and a same-day urgent appointment for a diabetic cat, with diagnosis and treatment reported within about 20 minutes of arrival. Feedback is mostly positive, but there is a clear negative outlier about rude reception staff.
Knott's Yard Veterinary Practice is a veterinary clinic that is also a Veterinary Nurse Training facility. Reviews most often describe support around serious illness and end-of-life care, including owners being given time and not feeling rushed during euthanasia visits, and one report of a home visit for euthanasia (a vet named Marcus attended with a nurse). Other specific cases mentioned include removal of a cancerous lump (including operating again when a dog was 15) and a same-day urgent appointment for a diabetic cat, with diagnosis and treatment reported within about 20 minutes of arrival. Feedback is mostly positive, but there is a clear negative outlier about rude reception staff.
Anchorage Veterinary Practice is a small-animal clinic (dogs, cats and rabbits) established in the 1930s, with RCVS General Practice status and Cat Friendly Clinic (Silver) accreditation. It’s set up for both routine care and in-house workups/treatments, with facilities listed for dentistry, an in-house lab, X‑ray and ultrasound, plus nurse clinics and home visits; it’s also a veterinary nurse training facility.
From recent reviews, owners most often describe being offered same-day appointments for urgent problems, with staff triaging and explaining what’s happening (one owner named Leah for arranging a same-day slot, Amie for triage and Anne for examination, with follow-up input from head vet Tim the next day). Several reviews also focus on end-of-life support, including being given time for goodbyes (including arranging a video call) and a gentle euthanasia process. A minority of reviews raise trust and communication concerns, including a report of poor communication around surgery costs/quotes, confusion about a “Healthy Pet Club” refund timeframe, and an allegation that an out-of-date sterile water solution was used during a vaccination appointment.
Anchorage Veterinary Practice is a small-animal clinic (dogs, cats and rabbits) established in the 1930s, with RCVS General Practice status and Cat Friendly Clinic (Silver) accreditation. It’s set up for both routine care and in-house workups/treatments, with facilities listed for dentistry, an in-house lab, X‑ray and ultrasound, plus nurse clinics and home visits; it’s also a veterinary nurse training facility.
From recent reviews, owners most often describe being offered same-day appointments for urgent problems, with staff triaging and explaining what’s happening (one owner named Leah for arranging a same-day slot, Amie for triage and Anne for examination, with follow-up input from head vet Tim the next day). Several reviews also focus on end-of-life support, including being given time for goodbyes (including arranging a video call) and a gentle euthanasia process. A minority of reviews raise trust and communication concerns, including a report of poor communication around surgery costs/quotes, confusion about a “Healthy Pet Club” refund timeframe, and an allegation that an out-of-date sterile water solution was used during a vaccination appointment.
Medivet Horsford / All Creatures Healthcare is part of the Medivet group. The information available points to a clinic that handles a mix of routine care (vaccinations and health checks) and more complex or urgent cases, including surgery and out‑of‑hours emergencies. Recent reviews repeatedly describe the team making practical adjustments for nervous pets (including vaccinating a large anxious dog in the owner’s vehicle) and providing a lot of time and support during euthanasia appointments. There are also examples of non-traditional pets being treated, including a lizard and hens (one with peritonitis where fluid was drained and the treatment explained).
Medivet Horsford / All Creatures Healthcare is part of the Medivet group. The information available points to a clinic that handles a mix of routine care (vaccinations and health checks) and more complex or urgent cases, including surgery and out‑of‑hours emergencies. Recent reviews repeatedly describe the team making practical adjustments for nervous pets (including vaccinating a large anxious dog in the owner’s vehicle) and providing a lot of time and support during euthanasia appointments. There are also examples of non-traditional pets being treated, including a lizard and hens (one with peritonitis where fluid was drained and the treatment explained).
Uplands Way Veterinary Clinic is a long-established practice (the clinic website states over 100 years of experience). Recent reviews point to a setup that can handle both routine care and urgent situations: owners mention being seen promptly for “real emergencies,” and others describe being kept informed when emergencies caused delays. Practical touches noted include prompts to order repeat medications, a calm/clean environment, and support around end-of-life care (including a bereavement room mentioned by one reviewer).
Uplands Way Veterinary Clinic is a long-established practice (the clinic website states over 100 years of experience). Recent reviews point to a setup that can handle both routine care and urgent situations: owners mention being seen promptly for “real emergencies,” and others describe being kept informed when emergencies caused delays. Practical touches noted include prompts to order repeat medications, a calm/clean environment, and support around end-of-life care (including a bereavement room mentioned by one reviewer).
Swaffham Veterinary Centre describes itself as an independent small-animal practice with purpose-designed facilities, including comprehensive operating facilities and state-of-the-art equipment. The website also states flexible appointments with access to emergency care 24/7. Based on the information available, the clinic sees a wide range of species (including dogs, cats, rabbits, guinea pigs, turtles, and birds), and offers services such as acupuncture, nurse clinics, dental radiography, and ophthalmology.
From the latest reviews, owners often mention clinicians adapting appointments to the animal (for example, a vet doing part of a nervous dog’s consultation outside), and supportive handling of difficult moments (including euthanasia support). However, multiple reviews also describe billing/price communication problems, including disputes about quoted prices, follow-up charges, and how payment issues were handled.
Swaffham Veterinary Centre describes itself as an independent small-animal practice with purpose-designed facilities, including comprehensive operating facilities and state-of-the-art equipment. The website also states flexible appointments with access to emergency care 24/7. Based on the information available, the clinic sees a wide range of species (including dogs, cats, rabbits, guinea pigs, turtles, and birds), and offers services such as acupuncture, nurse clinics, dental radiography, and ophthalmology.
From the latest reviews, owners often mention clinicians adapting appointments to the animal (for example, a vet doing part of a nervous dog’s consultation outside), and supportive handling of difficult moments (including euthanasia support). However, multiple reviews also describe billing/price communication problems, including disputes about quoted prices, follow-up charges, and how payment issues were handled.
Wensum Valley Veterinary Surgeons is an equine-focused (and farm-client) practice with a purpose-built clinic and stated 24/7 emergency availability. Recent reviews describe the team handling on-yard injuries and practical emergencies: stitching a large abdominal wound on an older horse (with later removal of dead skin), treating a damaged ligament over an extended period, and attending to sedate a horse that wouldn’t load so it could travel safely. Owners repeatedly mention clear explanations of each stage of treatment and a focus on welfare over “tidy” or unnecessary work.
Wensum Valley Veterinary Surgeons is an equine-focused (and farm-client) practice with a purpose-built clinic and stated 24/7 emergency availability. Recent reviews describe the team handling on-yard injuries and practical emergencies: stitching a large abdominal wound on an older horse (with later removal of dead skin), treating a damaged ligament over an extended period, and attending to sedate a horse that wouldn’t load so it could travel safely. Owners repeatedly mention clear explanations of each stage of treatment and a focus on welfare over “tidy” or unnecessary work.
Caister Vets, Rollesby is an independent, vet-owned practice established in 2017 and expanded in 2023 with a modern, purpose-built facility. The website describes a full range of consultations, diagnostic, and surgical services, and reviews add detail on what that looks like in practice: eye cases are repeatedly mentioned (including corneal ulcers and a cat eye removal), and one reviewer describes being seen within a couple of hours with the practice contacting their usual vet to obtain medical history ahead of the appointment. A recurring theme is not pushing unnecessary spend (for example, one owner reports being helped at reception with a paste rather than being steered into a paid consultation), but there is also a clear operational complaint about very long waits to have phone calls answered.
Caister Vets, Rollesby is an independent, vet-owned practice established in 2017 and expanded in 2023 with a modern, purpose-built facility. The website describes a full range of consultations, diagnostic, and surgical services, and reviews add detail on what that looks like in practice: eye cases are repeatedly mentioned (including corneal ulcers and a cat eye removal), and one reviewer describes being seen within a couple of hours with the practice contacting their usual vet to obtain medical history ahead of the appointment. A recurring theme is not pushing unnecessary spend (for example, one owner reports being helped at reception with a paste rather than being steered into a paid consultation), but there is also a clear operational complaint about very long waits to have phone calls answered.
London Road Veterinary Centre is an RCVS Accredited Small Animal Practice and also a veterinary nurse training facility. The clinic promotes its Pet Health Club® / Pet Health Club® Plus (with consultations included, per the website) and highlights an initiative aimed at reducing stress around vet visits.
From the latest reviews, owners most often describe
- •Clear explanations and time taken in consults, including walking owners through treatment decisions.
- •Support through significant procedures (one owner describes a cat’s leg amputation) and help with insurance paperwork.
- •Practical routine-care support such as monthly weight check-ins and ongoing parasite-plan style care (flea/tick plans mentioned).
London Road Veterinary Centre is an RCVS Accredited Small Animal Practice and also a veterinary nurse training facility. The clinic promotes its Pet Health Club® / Pet Health Club® Plus (with consultations included, per the website) and highlights an initiative aimed at reducing stress around vet visits.
From the latest reviews, owners most often describe
- •Clear explanations and time taken in consults, including walking owners through treatment decisions.
- •Support through significant procedures (one owner describes a cat’s leg amputation) and help with insurance paperwork.
- •Practical routine-care support such as monthly weight check-ins and ongoing parasite-plan style care (flea/tick plans mentioned).
Paul Jarman Veterinary Practice Ltd is an independent veterinary practice (Ltd) that offers out-of-hours emergency contact via the normal surgery number 24/7. Reviews describe routine consultations where vets examine, diagnose, and prescribe medication (including a case where a distressed dog was treated and was “a lot brighter” the next day). End-of-life care is mentioned repeatedly, with some owners describing being given extra time (e.g., a last appointment of the day to say goodbye), while one reviewer reports a sharply contrasting experience during euthanasia discussions (feeling a strong focus on costs and a lack of compassion).
Paul Jarman Veterinary Practice Ltd is an independent veterinary practice (Ltd) that offers out-of-hours emergency contact via the normal surgery number 24/7. Reviews describe routine consultations where vets examine, diagnose, and prescribe medication (including a case where a distressed dog was treated and was “a lot brighter” the next day). End-of-life care is mentioned repeatedly, with some owners describing being given extra time (e.g., a last appointment of the day to say goodbye), while one reviewer reports a sharply contrasting experience during euthanasia discussions (feeling a strong focus on costs and a lack of compassion).
Vet3 Equine Care Ltd is an independent equine practice offering routine and advanced ambulatory equine work, with its own 24/7 out‑of‑hours service. Based on the website and reviews, it’s set up for everything from routine care and dentistry through to lameness investigations, diagnostic imaging (x‑ray/ultrasound/endoscopy), and standing surgeries/minor procedures, plus reproductive packages (fresh only) and pre‑purchase exams. Recent reviewers also describe multiple call‑out visits, vets who share practical management tips, and examples of rapid urgent attendance (reported as within ~40 minutes).
Vet3 Equine Care Ltd is an independent equine practice offering routine and advanced ambulatory equine work, with its own 24/7 out‑of‑hours service. Based on the website and reviews, it’s set up for everything from routine care and dentistry through to lameness investigations, diagnostic imaging (x‑ray/ultrasound/endoscopy), and standing surgeries/minor procedures, plus reproductive packages (fresh only) and pre‑purchase exams. Recent reviewers also describe multiple call‑out visits, vets who share practical management tips, and examples of rapid urgent attendance (reported as within ~40 minutes).
Chapelfield Veterinary Partnership is a five-branch veterinary partnership with roots going back over 100 years, and it’s also listed as a veterinary nurse training facility. Recent reviews describe both routine visits and urgent/surgical care: a cat pyometra surgery is specifically mentioned (with owners crediting the vet for saving their cat), and another owner reports being seen right away for a wasp sting reaction with facial swelling. Owners also mention detailed pre- and post-op information, and practical clinic design features such as a spacious reception area with separation between animals and a screened space for nervous or noisy pets.
Chapelfield Veterinary Partnership is a five-branch veterinary partnership with roots going back over 100 years, and it’s also listed as a veterinary nurse training facility. Recent reviews describe both routine visits and urgent/surgical care: a cat pyometra surgery is specifically mentioned (with owners crediting the vet for saving their cat), and another owner reports being seen right away for a wasp sting reaction with facial swelling. Owners also mention detailed pre- and post-op information, and practical clinic design features such as a spacious reception area with separation between animals and a screened space for nervous or noisy pets.
The Crossings Veterinary Centre has been established for more than fifty years and operates from purpose-built premises opened in 2008. The website describes full medical and surgical facilities, plus digital x-ray and an in-house laboratory, and states there is 24-hour vet and nurse cover. Recent reviews are mixed: several owners describe supportive handling of difficult situations (including euthanasia and an emergency eye procedure for a cat), while a few report dissatisfaction around costs (medication pricing and parasite treatment) and customer service (including being cut off on the phone and refusal to register animals).
The Crossings Veterinary Centre has been established for more than fifty years and operates from purpose-built premises opened in 2008. The website describes full medical and surgical facilities, plus digital x-ray and an in-house laboratory, and states there is 24-hour vet and nurse cover. Recent reviews are mixed: several owners describe supportive handling of difficult situations (including euthanasia and an emergency eye procedure for a cat), while a few report dissatisfaction around costs (medication pricing and parasite treatment) and customer service (including being cut off on the phone and refusal to register animals).
Larwood & Kennedy Veterinary Surgeons is a long-established small-animal practice (established 1919) and appears to be part of CVS (based on the practice email domain). It’s set up for both routine care and more involved work, with on-site dentistry facilities plus an in-house lab, ultrasound and X-ray, and it lists referral services in cardiology and keyhole (laparoscopic) surgery.
From the latest reviews available to us, owners most often describe
- •sensitive, supportive handling of end-of-life decisions (including euthanasia)
- •practical help even for new clients (e.g., quickly sorting a cat supplement issue)
- •urgent help when another practice had no availability
The practice also lists RCVS accreditations/awards (including “Outstanding” for Client Service and Team & Professional Responsibility) and Cat Friendly Clinic (Silver).
Larwood & Kennedy Veterinary Surgeons is a long-established small-animal practice (established 1919) and appears to be part of CVS (based on the practice email domain). It’s set up for both routine care and more involved work, with on-site dentistry facilities plus an in-house lab, ultrasound and X-ray, and it lists referral services in cardiology and keyhole (laparoscopic) surgery.
From the latest reviews available to us, owners most often describe
- •sensitive, supportive handling of end-of-life decisions (including euthanasia)
- •practical help even for new clients (e.g., quickly sorting a cat supplement issue)
- •urgent help when another practice had no availability
The practice also lists RCVS accreditations/awards (including “Outstanding” for Client Service and Team & Professional Responsibility) and Cat Friendly Clinic (Silver).
The Grove Veterinary Hospital & Clinics – Swaffham appears to be part of CVS (the practice email uses the cvsvets.com domain). The practice website for The Grove describes a broad small‑animal service offer (including surgery, diagnostics and dentistry), plus emergency/out‑of‑hours cover and referral-level work within the wider group.
From the latest reviews available, owners highlight a few very specific experiences: a nurse collecting an injured duckling and later returning it to its mother after it improved; support around end‑of‑life care including being allowed to visit out of hours and receiving keepsakes (card, paw prints, fur clipping); and routine care such as neutering. Reviews also include a sharp negative account alleging poor handling of an injured stray cat and an insensitive process when bringing in a deceased dog—so experiences appear mixed.
The Grove Veterinary Hospital & Clinics – Swaffham appears to be part of CVS (the practice email uses the cvsvets.com domain). The practice website for The Grove describes a broad small‑animal service offer (including surgery, diagnostics and dentistry), plus emergency/out‑of‑hours cover and referral-level work within the wider group.
From the latest reviews available, owners highlight a few very specific experiences: a nurse collecting an injured duckling and later returning it to its mother after it improved; support around end‑of‑life care including being allowed to visit out of hours and receiving keepsakes (card, paw prints, fur clipping); and routine care such as neutering. Reviews also include a sharp negative account alleging poor handling of an injured stray cat and an insensitive process when bringing in a deceased dog—so experiences appear mixed.
Medivet Catton is part of the Medivet group, and is managed by partner and veterinary surgeon Hanneke Kruger. The practice offers 15‑minute consultations and has on-site diagnostic facilities (including an in-house laboratory, X‑rays and ultrasound), suggesting it’s set up for routine care as well as investigations when pets need tests or imaging. Owners also describe practical, hands-on handling for nervous animals (using treats, extra nurse support, and patience), and good communication during procedures (being kept up to date throughout).
Medivet Catton is part of the Medivet group, and is managed by partner and veterinary surgeon Hanneke Kruger. The practice offers 15‑minute consultations and has on-site diagnostic facilities (including an in-house laboratory, X‑rays and ultrasound), suggesting it’s set up for routine care as well as investigations when pets need tests or imaging. Owners also describe practical, hands-on handling for nervous animals (using treats, extra nurse support, and patience), and good communication during procedures (being kept up to date throughout).
Terrington Veterinary Centre provides general veterinary care for a range of pets (including cats, dogs, rabbits, guinea pigs, ferrets and hamsters), with on-site capabilities mentioned for diagnostics and hospitalisation, plus emergency care and “out of hours revisits.” The clinic also lists repeat prescriptions and pet nutrition support, and it promotes proactive healthcare plans via Pet Health Club® (no plan pricing/details provided in the available info).
From the latest reviews, owners most often describe: being seen at short notice for urgent problems, clear explanations that include evidence for diagnoses/treatment plans, and supportive handling of difficult end-of-life decisions. One review describes a life-saving diagnosis of pyometra made when “within hours of it being too late.”
Terrington Veterinary Centre provides general veterinary care for a range of pets (including cats, dogs, rabbits, guinea pigs, ferrets and hamsters), with on-site capabilities mentioned for diagnostics and hospitalisation, plus emergency care and “out of hours revisits.” The clinic also lists repeat prescriptions and pet nutrition support, and it promotes proactive healthcare plans via Pet Health Club® (no plan pricing/details provided in the available info).
From the latest reviews, owners most often describe: being seen at short notice for urgent problems, clear explanations that include evidence for diagnoses/treatment plans, and supportive handling of difficult end-of-life decisions. One review describes a life-saving diagnosis of pyometra made when “within hours of it being too late.”
Our Score (81/100)
The Grove Veterinary Hospital & Clinics (MiNightVet) is part of CVS (cvsvets.com) and has been established since 1984. It operates as a veterinary hospital with on-site referral capabilities, including MRI and CT scanning, and runs a dedicated on-site emergency service (MiNightVet) with full-time night staff.
Decision-relevant specifics owners mention include
- •Being seen quickly for urgent problems (for example, an out-of-hours case seen within an hour; another urgent vomiting case seen within hours).
- •Clear discussions of treatment choices, including explaining options with costs attached (mentioned in an out-of-hours visit where a dog needed staples).
- •Managing significant medical cases with persistence (one owner describes vets being “thorough and determined” and “never gave up” in a serious illness case).
- •Some owners report the opposite experience: concerns about “massively inflated charges” and “unnecessary investigations” (including an X-ray under anaesthetic), and separate complaints about poor sensitivity around bereavement and handling of an anxious dog.
The Grove Veterinary Hospital & Clinics (MiNightVet) is part of CVS (cvsvets.com) and has been established since 1984. It operates as a veterinary hospital with on-site referral capabilities, including MRI and CT scanning, and runs a dedicated on-site emergency service (MiNightVet) with full-time night staff.
Decision-relevant specifics owners mention include
- •Being seen quickly for urgent problems (for example, an out-of-hours case seen within an hour; another urgent vomiting case seen within hours).
- •Clear discussions of treatment choices, including explaining options with costs attached (mentioned in an out-of-hours visit where a dog needed staples).
- •Managing significant medical cases with persistence (one owner describes vets being “thorough and determined” and “never gave up” in a serious illness case).
- •Some owners report the opposite experience: concerns about “massively inflated charges” and “unnecessary investigations” (including an X-ray under anaesthetic), and separate complaints about poor sensitivity around bereavement and handling of an anxious dog.
The Veterinary Hospital is an RCVS Veterinary Hospital (established in 1984) set up as a small‑animal hospital offering 24‑hour care, with on-site diagnostics including a laboratory, digital x‑ray, ultrasound and endoscopy. The website lists a wide range of routine and surgical services (including keyhole/laparoscopic surgery), plus out‑of‑hours support delivered via MiNightVet.
Recent reviews are mixed in a decision-relevant way: several owners describe compassionate support during euthanasia and urgent care at short notice, while others report difficulty getting through to book appointments, delayed callbacks (including blood results taking up to 9 days despite being described as in-house), and frustration when trying to speak to a practice manager.
Concrete specifics mentioned by owners include
- •Short-notice and overnight/continuing care for a serious poisoning incident (human medication ingestion).
- •Pain relief and anti-inflammatory treatment given for a dog seen late on a weekend evening.
- •Follow-up problems reported by some: repeated chasing for results/callbacks and difficulty reaching reception by phone.
- •A “Healthy Pet Club” membership mentioned by one owner for a rabbit and dog, including monthly hay/pellets (as described in that review).
The Veterinary Hospital is an RCVS Veterinary Hospital (established in 1984) set up as a small‑animal hospital offering 24‑hour care, with on-site diagnostics including a laboratory, digital x‑ray, ultrasound and endoscopy. The website lists a wide range of routine and surgical services (including keyhole/laparoscopic surgery), plus out‑of‑hours support delivered via MiNightVet.
Recent reviews are mixed in a decision-relevant way: several owners describe compassionate support during euthanasia and urgent care at short notice, while others report difficulty getting through to book appointments, delayed callbacks (including blood results taking up to 9 days despite being described as in-house), and frustration when trying to speak to a practice manager.
Concrete specifics mentioned by owners include
- •Short-notice and overnight/continuing care for a serious poisoning incident (human medication ingestion).
- •Pain relief and anti-inflammatory treatment given for a dog seen late on a weekend evening.
- •Follow-up problems reported by some: repeated chasing for results/callbacks and difficulty reaching reception by phone.
- •A “Healthy Pet Club” membership mentioned by one owner for a rabbit and dog, including monthly hay/pellets (as described in that review).
Uplands Way Veterinary Clinic describes itself as having over 100 years’ experience delivering pet healthcare. From the reviews available, it appears set up for routine appointments as well as accommodating urgent, last-minute cases when possible: one owner reports arriving unannounced after being unable to get a last-minute appointment elsewhere and being seen “straight away,” with their cat kept in a kennel for several hours so they didn’t have to wait all day. Feedback is mixed on access and appointment handling—one reviewer reports being turned away for arriving 12 minutes late to the last appointment of the day, and another describes limited appointment availability for rabbit annual appointments at one point.
Uplands Way Veterinary Clinic describes itself as having over 100 years’ experience delivering pet healthcare. From the reviews available, it appears set up for routine appointments as well as accommodating urgent, last-minute cases when possible: one owner reports arriving unannounced after being unable to get a last-minute appointment elsewhere and being seen “straight away,” with their cat kept in a kennel for several hours so they didn’t have to wait all day. Feedback is mixed on access and appointment handling—one reviewer reports being turned away for arriving 12 minutes late to the last appointment of the day, and another describes limited appointment availability for rabbit annual appointments at one point.
Ownership/group status isn’t stated in the available information. The clinic is set up for routine care plus urgent problems, with out-of-hours support through 24/7 video consultations (VidiVet) and separate in-person emergency care via MiNight Vet (as described on the website). Recent reviews repeatedly mention quick access for urgent issues (including being seen “immediately” despite not being registered), and careful, observant checks—one owner describes a tiny corneal ulcer spotted at discharge for an unrelated admission, followed by eye drops that resolved it. Pricing is frequently described as “fair”/“reasonable” (without specific figures), while one reviewer notes appointments can run late.
Ownership/group status isn’t stated in the available information. The clinic is set up for routine care plus urgent problems, with out-of-hours support through 24/7 video consultations (VidiVet) and separate in-person emergency care via MiNight Vet (as described on the website). Recent reviews repeatedly mention quick access for urgent issues (including being seen “immediately” despite not being registered), and careful, observant checks—one owner describes a tiny corneal ulcer spotted at discharge for an unrelated admission, followed by eye drops that resolved it. Pricing is frequently described as “fair”/“reasonable” (without specific figures), while one reviewer notes appointments can run late.
Rowan House Vets is described by reviewers as an independent practice and is also listed as a veterinary nurse training facility. From owner accounts, it appears set up for both routine care and more involved medical/surgical cases: multiple reviews mention pets having operations/surgery, post-op checks, and being kept updated during procedures. Practical touches mentioned include separate sections for cats and dogs in the waiting area, and a Health Pet Club arrangement where flea and worm treatments are posted out to owners. Several owners also highlight clear handovers between vets after surgery (including the next-day vet knowing the full details and the surgeon requesting updates/photos of wounds).
Rowan House Vets is described by reviewers as an independent practice and is also listed as a veterinary nurse training facility. From owner accounts, it appears set up for both routine care and more involved medical/surgical cases: multiple reviews mention pets having operations/surgery, post-op checks, and being kept updated during procedures. Practical touches mentioned include separate sections for cats and dogs in the waiting area, and a Health Pet Club arrangement where flea and worm treatments are posted out to owners. Several owners also highlight clear handovers between vets after surgery (including the next-day vet knowing the full details and the surgeon requesting updates/photos of wounds).
Medivet South Wootton is part of the Medivet group. The practice is set up for routine and diagnostic vet care for cats, dogs, rabbits and small mammals, with on-site imaging and lab support (X-rays, ultrasound, in-house laboratory) and 15‑minute consultations. It’s also a veterinary nurse training facility and holds a Silver Standard Cat-Friendly Clinic Award (ISFM).
In the latest reviews available, owners repeatedly mention appointments being easy to book and running on time, clear explanations about treatment (including for cats), and staff taking practical steps to keep pets comfortable—such as using air conditioning in the consult room for two dogs during a warm visit. There is also a recent low-star review, but no written details were provided for it.
Medivet South Wootton is part of the Medivet group. The practice is set up for routine and diagnostic vet care for cats, dogs, rabbits and small mammals, with on-site imaging and lab support (X-rays, ultrasound, in-house laboratory) and 15‑minute consultations. It’s also a veterinary nurse training facility and holds a Silver Standard Cat-Friendly Clinic Award (ISFM).
In the latest reviews available, owners repeatedly mention appointments being easy to book and running on time, clear explanations about treatment (including for cats), and staff taking practical steps to keep pets comfortable—such as using air conditioning in the consult room for two dogs during a warm visit. There is also a recent low-star review, but no written details were provided for it.
Westover Vets Ltd describes itself as an independent, vet-owned small animal hospital providing care since 1896. Based on its own service list and recent owner accounts, it appears set up for both routine work and more involved cases: the website mentions advanced diagnostics, complex surgeries, and 24-hour inpatient support, and reviews reference cat spays and a dog paw injury that required stitches after an emergency appointment. Recent reviewers also mention consults that didn’t feel rushed (one first-time cat visit) and that the team “sorted out” treatment and dispensed medication. One negative review raises a specific concern about an emergency euthanasia visit, where a pain-relief injection left the cat unresponsive before the owners could say goodbye.
Westover Vets Ltd describes itself as an independent, vet-owned small animal hospital providing care since 1896. Based on its own service list and recent owner accounts, it appears set up for both routine work and more involved cases: the website mentions advanced diagnostics, complex surgeries, and 24-hour inpatient support, and reviews reference cat spays and a dog paw injury that required stitches after an emergency appointment. Recent reviewers also mention consults that didn’t feel rushed (one first-time cat visit) and that the team “sorted out” treatment and dispensed medication. One negative review raises a specific concern about an emergency euthanasia visit, where a pain-relief injection left the cat unresponsive before the owners could say goodbye.
Medivet Heacham is part of the Medivet group and offers routine pet healthcare alongside access to diagnostics (including X‑rays and an in‑house laboratory). The website lists 15‑minute consultations, and owners frequently describe thorough examinations and clear explanations—examples include detailed discussions about neutering for a kitten and careful work-ups for infections. Recent reviews also mention rapid access for urgent problems (an appointment within about two hours for a limping dog, and a same‑day check for a suspected tick that turned into an ear issue treated on the spot). The practice is also noted in reviews as calm and clean, with welcoming reception staff.
Medivet Heacham is part of the Medivet group and offers routine pet healthcare alongside access to diagnostics (including X‑rays and an in‑house laboratory). The website lists 15‑minute consultations, and owners frequently describe thorough examinations and clear explanations—examples include detailed discussions about neutering for a kitten and careful work-ups for infections. Recent reviews also mention rapid access for urgent problems (an appointment within about two hours for a limping dog, and a same‑day check for a suspected tick that turned into an ear issue treated on the spot). The practice is also noted in reviews as calm and clean, with welcoming reception staff.
Owner-run veterinary practice operated by Justin Kirkland (MRCVS) since 2001, described on its website as a modern clinic focused on “up-to-date” healthcare. Recent reviews repeatedly mention a practical, common-sense approach to diagnosis (one owner explicitly appreciated that the vet didn’t suggest “lots of tests for the sake of them”). Procedures mentioned in reviews include sedation and an investigation, with owners describing the care as thorough. A small number of negative comments focus on communication—one client wasn’t updated when an appointment was running late, and another reported an unfriendly phone manner.
Owner-run veterinary practice operated by Justin Kirkland (MRCVS) since 2001, described on its website as a modern clinic focused on “up-to-date” healthcare. Recent reviews repeatedly mention a practical, common-sense approach to diagnosis (one owner explicitly appreciated that the vet didn’t suggest “lots of tests for the sake of them”). Procedures mentioned in reviews include sedation and an investigation, with owners describing the care as thorough. A small number of negative comments focus on communication—one client wasn’t updated when an appointment was running late, and another reported an unfriendly phone manner.
Bridge Veterinary Practice is an RCVS-accredited general practice established in 1986, with in-house diagnostics (lab work plus X-ray and ultrasound) and a broad “GP for exotics” scope alongside cats and dogs (species listed include reptiles, tortoises, ferrets, and multiple bird types). The website highlights procedures beyond routine consults—such as keyhole (laparoscopic) surgery and acupuncture—plus nurse clinics and home visits.
From the latest reviews, owners most often mention being able to get seen at short notice, pets being put at ease in consults, and the team handling non‑standard cases (including wild animals brought in). One long-term client also notes prices “seem to have come down slightly” after an ownership change, while still warning that many treatments can be expensive.
Bridge Veterinary Practice is an RCVS-accredited general practice established in 1986, with in-house diagnostics (lab work plus X-ray and ultrasound) and a broad “GP for exotics” scope alongside cats and dogs (species listed include reptiles, tortoises, ferrets, and multiple bird types). The website highlights procedures beyond routine consults—such as keyhole (laparoscopic) surgery and acupuncture—plus nurse clinics and home visits.
From the latest reviews, owners most often mention being able to get seen at short notice, pets being put at ease in consults, and the team handling non‑standard cases (including wild animals brought in). One long-term client also notes prices “seem to have come down slightly” after an ownership change, while still warning that many treatments can be expensive.
Our Score (65/100)
Anchorage Barn Equine Clinic Ltd is an equine practice offering both first-opinion care and second-opinion/referral work, with an in-house clinic setup that includes diagnostic imaging (ultrasound and digital X‑ray) and an onsite laboratory. The website also states a 24/7 emergency service for registered clients, covered by the clinic’s own veterinary team.
From the latest reviews available, owners most often describe specific clinical decision-making and communication: a dental follow‑up/check completed without sedation (after the owner had previously experienced repeated sedation elsewhere), and an eye surgery where the vet explained the procedure clearly. A few reviews also mention the facilities being well set up for horses and horsebox/trailer access.
Anchorage Barn Equine Clinic Ltd is an equine practice offering both first-opinion care and second-opinion/referral work, with an in-house clinic setup that includes diagnostic imaging (ultrasound and digital X‑ray) and an onsite laboratory. The website also states a 24/7 emergency service for registered clients, covered by the clinic’s own veterinary team.
From the latest reviews available, owners most often describe specific clinical decision-making and communication: a dental follow‑up/check completed without sedation (after the owner had previously experienced repeated sedation elsewhere), and an eye surgery where the vet explained the procedure clearly. A few reviews also mention the facilities being well set up for horses and horsebox/trailer access.
Vets4Pets Kings Lynn is part of the Vets4Pets chain and operates from inside a Pets at Home store. The clinic is set up for a broad range of routine and surgical work, with on-site facilities listed including an operating theatre, in-house laboratory, digital X‑ray, ultrasound, an oxygen chamber, and separate cat/dog waiting areas and wards (including isolation).
It also states it provides emergency cover even when the clinic is closed, and it is a Veterinary Nurse Training facility. Recent reviews are mixed: some owners describe rapid stabilisation for a very unwell cat (fluids and potassium, plus a follow‑up call a week later), while others report administrative errors, difficulties escalating complaints, and concerns about recommended surgery and aftercare.
Vets4Pets Kings Lynn is part of the Vets4Pets chain and operates from inside a Pets at Home store. The clinic is set up for a broad range of routine and surgical work, with on-site facilities listed including an operating theatre, in-house laboratory, digital X‑ray, ultrasound, an oxygen chamber, and separate cat/dog waiting areas and wards (including isolation).
It also states it provides emergency cover even when the clinic is closed, and it is a Veterinary Nurse Training facility. Recent reviews are mixed: some owners describe rapid stabilisation for a very unwell cat (fluids and potassium, plus a follow‑up call a week later), while others report administrative errors, difficulties escalating complaints, and concerns about recommended surgery and aftercare.
Vets Now King’s Lynn is part of the Vets Now emergency veterinary group (a network of 60+ clinics) and is set up for out‑of‑hours care for small animals when regular practices are closed, with the option of video consultations via Vets Now. In the latest reviews, some owners describe being seen quickly for urgent problems (including choking and breathing distress) and mention diagnostics like ultrasound and pain relief given on the night. Pricing is a major decision point: multiple reviewers describe very high out‑of‑hours fees (including being quoted “over £200” before attending, and charges in the hundreds for visits and treatment), while others say the speed and availability are worth it in an emergency.
Vets Now King’s Lynn is part of the Vets Now emergency veterinary group (a network of 60+ clinics) and is set up for out‑of‑hours care for small animals when regular practices are closed, with the option of video consultations via Vets Now. In the latest reviews, some owners describe being seen quickly for urgent problems (including choking and breathing distress) and mention diagnostics like ultrasound and pain relief given on the night. Pricing is a major decision point: multiple reviewers describe very high out‑of‑hours fees (including being quoted “over £200” before attending, and charges in the hundreds for visits and treatment), while others say the speed and availability are worth it in an emergency.
Chapelfield Veterinary Partnership is a small-animal practice (dogs and cats are specifically mentioned) where owners commonly describe being able to phone for advice and get appointments “as soon as possible” when they’re worried about something. Reviews also mention straightforward treatment for an acute issue (a dog with a sore paw was seen and “sorted” quickly) and kind handling of dogs during visits.
Ownership (independent vs part of a corporate group) isn’t stated in the information provided.
A minority of feedback conflicts with the above: one reviewer reports difficulty getting appointments and problems collecting prescribed medication, including a mismatch between the website’s “open all day” message and the practice being closed for lunch when they tried to collect meds.
Chapelfield Veterinary Partnership is a small-animal practice (dogs and cats are specifically mentioned) where owners commonly describe being able to phone for advice and get appointments “as soon as possible” when they’re worried about something. Reviews also mention straightforward treatment for an acute issue (a dog with a sore paw was seen and “sorted” quickly) and kind handling of dogs during visits.
Ownership (independent vs part of a corporate group) isn’t stated in the information provided.
A minority of feedback conflicts with the above: one reviewer reports difficulty getting appointments and problems collecting prescribed medication, including a mismatch between the website’s “open all day” message and the practice being closed for lunch when they tried to collect meds.
Our Score (74/100)
Companion Care (Norwich Longwater) Ltd is part of the Vets4Pets/Companion Care group (as described on its practice website). The practice presents itself as a fully equipped small-animal clinic with dedicated in‑house facilities including an operating theatre, dentistry area, separate cat/dog wards plus an isolation ward, an in‑house laboratory and pharmacy, and imaging (digital X‑ray and ultrasound).
Based on the website and reviews, it appears set up for both routine care and more involved investigations and surgery (for example, dentistry with dental X‑ray, orthopaedics such as cruciate surgery and fracture repair, and diagnostics like ultrasound, ECG and endoscopy). Recent reviews are mixed: several owners describe warm, chatty reception and “kind and thorough” vets across multiple appointments, while a few others describe serious dissatisfaction with staff attitude and how an emergency visit and payment/receipts were handled.
Companion Care (Norwich Longwater) Ltd is part of the Vets4Pets/Companion Care group (as described on its practice website). The practice presents itself as a fully equipped small-animal clinic with dedicated in‑house facilities including an operating theatre, dentistry area, separate cat/dog wards plus an isolation ward, an in‑house laboratory and pharmacy, and imaging (digital X‑ray and ultrasound).
Based on the website and reviews, it appears set up for both routine care and more involved investigations and surgery (for example, dentistry with dental X‑ray, orthopaedics such as cruciate surgery and fracture repair, and diagnostics like ultrasound, ECG and endoscopy). Recent reviews are mixed: several owners describe warm, chatty reception and “kind and thorough” vets across multiple appointments, while a few others describe serious dissatisfaction with staff attitude and how an emergency visit and payment/receipts were handled.
Our Score (72/100)
Chapelfield Veterinary Partnership is a five-branch practice with a history described on its website as going back over 100 years, providing care for companion animals as well as livestock and equine patients. Reviews describe routine companion-animal work such as annual boosters, and mention vets being “very thorough” and discussing options like spaying and the practice’s Pet Health Club® (including Pet Health Club® Plus, which the website says can include consultations). Most recent feedback is strongly positive about a welcoming reception team and efficient appointments, alongside one older review flagging frustration about unclear costs and billing communication.
Chapelfield Veterinary Partnership is a five-branch practice with a history described on its website as going back over 100 years, providing care for companion animals as well as livestock and equine patients. Reviews describe routine companion-animal work such as annual boosters, and mention vets being “very thorough” and discussing options like spaying and the practice’s Pet Health Club® (including Pet Health Club® Plus, which the website says can include consultations). Most recent feedback is strongly positive about a welcoming reception team and efficient appointments, alongside one older review flagging frustration about unclear costs and billing communication.
Willow Veterinary Clinic is an RCVS-accredited general practice established in 1991. Reviews suggest it operates as part of a wider group with multiple practices (the group name isn’t stated), with calls sometimes diverted between branches.
Based on the clinic’s own service list and what owners describe, it’s set up for routine care (vaccinations, check-ups, parasite control) as well as in-practice procedures (dentistry and surgery) and some exotic/small-pet work (guinea pigs and reptiles are specifically covered on the website). Decision-relevant review details include: a vet (Jenna) clearly explaining each step and the cost before proceeding; an emergency appointment where a cat in respiratory distress was put on oxygen promptly and given charcoal; and a negative experience involving pressure to join an annual subscription plan plus a later billing/debt-collection dispute.
Willow Veterinary Clinic is an RCVS-accredited general practice established in 1991. Reviews suggest it operates as part of a wider group with multiple practices (the group name isn’t stated), with calls sometimes diverted between branches.
Based on the clinic’s own service list and what owners describe, it’s set up for routine care (vaccinations, check-ups, parasite control) as well as in-practice procedures (dentistry and surgery) and some exotic/small-pet work (guinea pigs and reptiles are specifically covered on the website). Decision-relevant review details include: a vet (Jenna) clearly explaining each step and the cost before proceeding; an emergency appointment where a cat in respiratory distress was put on oxygen promptly and given charcoal; and a negative experience involving pressure to join an annual subscription plan plus a later billing/debt-collection dispute.
Willow Veterinary Clinic is an RCVS General Practice established in 1991. It’s set up as a small‑animal practice with an in‑house lab plus X‑ray and ultrasound, and it also treats a wide range of exotics and birds (from reptiles and tortoises to poultry and birds of prey). The practice is also listed as a veterinary nurse training facility.
From the latest reviews available, experiences are mixed: several owners describe calm, thorough explanations during emergencies and operations, while others report administrative problems and lack of follow‑up (including an appointment reportedly cancelled on arrival because the pet hadn’t been seen within six months).
Willow Veterinary Clinic is an RCVS General Practice established in 1991. It’s set up as a small‑animal practice with an in‑house lab plus X‑ray and ultrasound, and it also treats a wide range of exotics and birds (from reptiles and tortoises to poultry and birds of prey). The practice is also listed as a veterinary nurse training facility.
From the latest reviews available, experiences are mixed: several owners describe calm, thorough explanations during emergencies and operations, while others report administrative problems and lack of follow‑up (including an appointment reportedly cancelled on arrival because the pet hadn’t been seen within six months).