Dog & Cat Vets in Norfolk

Paws Indoors Ltd is a mobile veterinary service that also has a surgery for operations and hospitalisation. Based on the website and recent reviews, the clinic is set up to provide at-home veterinary care (including end-of-life support) alongside in-surgery procedures when needed. Multiple reviewers describe vets coming to their home, talking them through what would happen, and keeping the situation calm and low-stress for both pet and owner. Owners also mention ongoing support such as advice about quality of life, repeat medications handled remotely (by phone/post), and small bereavement gestures (a card and candle).

Broadland House Veterinary Surgery describes itself as a small-animal practice with a team of vets and nurses; it’s also listed as a veterinary nurse training facility. Ownership (independent vs part of a corporate group) isn’t stated in the information available to us.

Based on recent reviews, the practice appears set up for both routine appointments and urgent same-day problems: owners mention being helped with an emergency and treatment for a serious dog-bite wound. Several reviews also point to a “hands-on” approach outside the clinic when needed, including a home visit and support afterwards, and an at-home end-of-life visit mentioned by one owner. A recurring detail is clear explanation of results—one reviewer specifically notes staff thoroughly explaining test results.

Glaven Veterinary Practice Ltd’s website highlights in-house diagnostic facilities (X‑ray, ultrasound, endoscopy, ECG heart assessment), an onsite laboratory, and an in-house pharmacy, alongside dental care and “innovative surgeries.” The site also mentions Pet Health Club® Plus (with consultations included) and lists the practice as an IVC Evidensia Positive Pawprint Partner.

From the latest reviews, owners most often describe practical, situation-specific support: a same-day (or next-morning) appointment offered for a dog with sore ears, staff taking time to calm a frightened cat, and a vet who came outside to consult an anxious dog that wouldn’t approach the building. One review raises a concern about feeling pushed into medication and return visits, and describes the visit as very expensive, which contrasts with many other very positive experiences reported.

Oakwood Veterinary Group is a long-established practice (the website says it has cared for pets for over 100 years) with in-house lab facilities and “advanced diagnostic and surgical equipment.” Routine preventative care is a clear focus (vaccinations, microchipping, neutering, parasite treatments), and reviews also describe problem-solving appointments such as a dog’s broken dew claw being treated in-clinic. For emergencies, the website states out-of-hours care is provided via a partnership with Swayne & Partners, offering a 24-hour hospital with a night vet and RVN nursing team. Practical touches mentioned in reviews include combining multiple needs in one visit (dew claw treatment plus annual vaccination) and a vaginal swab being done free of charge.

Paul Jarman Veterinary Practice Ltd is a general veterinary practice that also lists itself as a Veterinary Nurse Training facility. The clinic website states out-of-hours emergency contact is available by calling your normal surgery 24/7. Recent reviews describe routine consults leading to a clear diagnosis after an exam, plus a situation where the team temporarily took in and monitored a dog, keeping her calm and safe until collection. End-of-life care is a major decision point in the feedback: some owners describe compassionate support during euthanasia, while others report being turned away as “too busy” when requesting euthanasia, which they experienced as lacking empathy.

Rackheath Vets is an independent small-animal clinic, and the information available suggests it’s set up for both routine care and urgent same-day work-ups. The website lists services such as in-house referrals, surgery, and out-of-hours care, and recent reviews repeatedly describe dogs being seen urgently with diagnostics (scans and blood tests) and a treatment plan within hours. Owners also mention clear cost communication (estimates provided before work is done) and a facility layout that separates cats and dogs/other animals in the waiting area.

Three Rivers Vets is part of the Three Rivers Veterinary Group, established in 1935, and also operates as a veterinary nurse training facility. The website highlights Pet Health Club preventative-care plans (including a “Plus” tier with unlimited in-person consultations and round-the-clock phone/video advice) and the option to pay via Klarna.

From the latest reviews available, owners most often mention

• •vets taking time to listen and give “realistic advice” (including ongoing management of a dog’s skin condition over 12 months)
• •responsive appointment availability (one owner reports being offered a slot within 3 hours)
• •treatment plans that include medications such as creams, antibiotics, and pain relief for issues like hot spots

Toll Barn Veterinary Centre Limited is a family-run, independent practice that was purpose-built and opened in 2014 by Faye (a veterinary surgeon and Director). The clinic is set up to handle a wide range of in-house work, including complex surgical, medical and diagnostic procedures, supported by facilities such as an onsite CT scanner, laser therapy, platelet regeneration and cryotherapy. The website states a 24/7 on-site out-of-hours emergency service for existing clients, with a vet and nurse on duty overnight.

From the latest reviews available, owners frequently describe clear communication and time spent discussing options (including seeking a second opinion), and there are multiple mentions of care for small/exotic pets (rabbits and guinea pigs). One reviewer reports difficulty getting a vet call-back and feeling their pet wasn’t seen when requested, with inconsistent advice between staff.

Vets 1 Group runs a multi-site veterinary service (a hospital plus a separate practice) and advertises 24/7 emergency availability. The clinic presents itself as well equipped for diagnostics and procedures, with imaging, orthopaedics and dental care listed on its site, including a bespoke dental theatre with X‑ray and “state of the art technology.” Reviews repeatedly mention being seen at short notice for urgent issues (including on a Sunday), clear explanations from vets, and at least one detailed second-opinion case where a dog initially thought to have multiple severe conditions was instead treated with surgery to remove an appendix.

Aylsham Vets is a small-animal practice established in 1990, treating dogs, cats and rabbits. The website describes in-house diagnostics (lab work, ultrasound and X‑ray), plus routine and surgical care, and states that out-of-hours emergencies are handled by Norwich Night Vets.

From the latest reviews available, owners highlight

• •Being seen urgently without an appointment for a cat “in so much pain,” followed by a 7‑day stay for treatment and recovery.
• •Supportive handling of difficult outcomes (including end-of-life situations), with staff described as sensitive.
• •Mixed experiences with administration: one long complaint about altered appointments without notice, inconsistent reception answers, and a dispute about ending “pet club” payments.

Caister Vets is an independent, vet-owned practice (established 2017) offering routine consultations, diagnostics and surgery for a wide mix of species (dogs, cats, rabbits, birds, tortoises and lizards). Reviews repeatedly point to appointments that don’t feel rushed, vets who explain options and give honest opinions, and examples of good follow-up, including a post-op call after a neutering procedure. Several owners also describe same-day urgent appointments when their pet needed to be seen quickly.

Cromer Vets Ltd describes itself as an independent, vet-owned practice (established in 2021) offering “comprehensive veterinary services under one roof,” including 24-hour support for urgent care. The clinic appears set up for both routine care and more involved cases: the website mentions advanced diagnostics and complex surgeries, plus in-house physiotherapy and acupuncture.

From recent reviews, owners most often mention being seen quickly for urgent issues (including same-day appointments), clear explanations during examinations, and thoughtful end-of-life support (including a follow-up sympathy card and forget-me-not seeds). However, there are also recent reports of being unable to get an appointment when a dog was ill, and one review raising concerns about care for smaller/exotic animals (including antibiotics not being provided after a surgery and infection developing).

Glaven Veterinary Practice Ltd is an IVC Evidensia Positive Pawprint Partner and a veterinary nurse training facility, with in-house diagnostics and imaging equipment (onsite laboratory, X‑ray, ultrasound, endoscopy, and ECG heart assessment) plus an onsite pharmacy. The website highlights dental care and “innovative surgeries,” suggesting the practice is set up to investigate and treat a broad range of medical and surgical problems in-house.

In recent reviews, owners most often point to practical, day-to-day experiences: accommodating short-notice appointments for pet travel paperwork, keeping the waiting experience calm even when busy, and actively helping pets that are anxious at the vet (including discussing specific ways to make future visits easier). One reviewer also noted staff cleaning up after a dog was sick and reassuring the owner not to worry.

Miramar Veterinary Centre Ltd offers both routine and urgent-care support, with on-the-day appointments for sudden illness repeatedly described in recent reviews (being seen within 15 minutes, or booked in within 2 hours). The website information highlights practical facilities for fast diagnostics (in-house laboratory and digital x-ray), plus separate cat and dog waiting areas. Reviewers also describe a triage-nurse approach for urgent cases, and a quieter, non-clinical lounge used for euthanasia appointments.

Ownership/group affiliation isn’t stated in the available information, although the website references a Pet Health Club® Plus plan that includes consultations.

Summerhill Veterinary Centre is described by reviewers as a practice that can accommodate urgent and out‑of‑hours cases, including overnight monitoring and updates. It’s also listed as a veterinary nurse training facility.

Concrete examples mentioned by owners include

• •Same‑day appointment arranged via reception for a dog with a sore eye, followed by a thorough eye examination and anti‑inflammatory medication.
• •Out‑of‑hours care with a dog being treated and monitored, with owners allowed to visit and receiving phone calls through the night.
• •A cat undergoing a major operation, with the team explaining the process and keeping owners updated, and some owners noting continuity (seeing the same vet).

Three Rivers Vets is part of a multi-surgery veterinary group (on its website, the practice traces its history back to 1935). Recent reviews suggest the branch experience is geared around routine care and supportive end-of-life care, with out-of-hours arrangements available (the website states out-of-hours care is provided via surgery-specific contact routes). Owners often mention a welcoming reception and patient handling during appointments (including annual vaccinations), but there are also criticisms about high costs since the practice was “bought out” (named in one review as IVC) and one detailed complaint about inappropriate reception comments during a euthanasia visit.

Chapelfield Veterinary Partnership is a five-branch veterinary partnership with roots going back over 100 years. Based on the clinic information and website summary, it covers a wide mix of work—companion animals as well as livestock and equine cases (the site notes that large animal vets operate out of this surgery), and it’s also listed as a veterinary nurse training facility. Reviews suggest the clinic is often used for long-term routine care for dogs, as well as difficult appointments such as euthanasia, with multiple owners describing staff as compassionate and reassuring at end-of-life. However, there are also serious negatives in recent feedback, including one owner reporting an overdose of post-op pain medication that required a two-day hospital stay, and another reporting poor receptionist communication/attitude.

The Grove Veterinary Clinic is a small-animal practice (established in 1984) that’s part of the CVS Group, and moved into a modern facility in 2021. The website highlights in-house advanced imaging (MRI/CT), referral capability (including soft-tissue surgery and internal medicine), and services ranging from routine preventive care to surgery, plus home visits and an animal ambulance service.

Owner feedback is mixed: many reviews describe strong support around end-of-life care (including home euthanasia, cards, paw prints and ashes returned promptly), while some negative reviews describe serious concerns such as missed promised call-backs after tests, difficulty securing appointments, and one report of a puppy later diagnosed elsewhere after an initial visit and an £860 bill.

Knott's Yard Veterinary Practice is a veterinary clinic that is also a Veterinary Nurse Training facility. Reviews most often describe support around serious illness and end-of-life care, including owners being given time and not feeling rushed during euthanasia visits, and one report of a home visit for euthanasia (a vet named Marcus attended with a nurse). Other specific cases mentioned include removal of a cancerous lump (including operating again when a dog was 15) and a same-day urgent appointment for a diabetic cat, with diagnosis and treatment reported within about 20 minutes of arrival. Feedback is mostly positive, but there is a clear negative outlier about rude reception staff.

The Hollies Veterinary Clinic is a small-animal practice that (based on client comments) provides routine vet care as well as support for difficult appointments such as euthanasia. Reviewers repeatedly mention appointments where the vet explained options in plain language and didn’t rush the consultation (Eleanor), and one owner specifically describes a clear diagnosis and a treatment recommendation that “made sense” and “was not too expensive” (Miranda, for a dog’s sprained shoulder).

There’s conflicting feedback on cost and business approach: some reviews say treatment was “all good” but “far too expensive,” and one reviewer believes the practice has been taken over by a venture-capital group and is “only interested in making money” (this is an allegation from a single review, not independently confirmed in the information provided). One review also notes the practice has two locations, which they found convenient.

Anchorage Veterinary Practice is a small-animal clinic (dogs, cats and rabbits) established in the 1930s, with RCVS General Practice status and Cat Friendly Clinic (Silver) accreditation. It’s set up for both routine care and in-house workups/treatments, with facilities listed for dentistry, an in-house lab, X‑ray and ultrasound, plus nurse clinics and home visits; it’s also a veterinary nurse training facility.

From recent reviews, owners most often describe being offered same-day appointments for urgent problems, with staff triaging and explaining what’s happening (one owner named Leah for arranging a same-day slot, Amie for triage and Anne for examination, with follow-up input from head vet Tim the next day). Several reviews also focus on end-of-life support, including being given time for goodbyes (including arranging a video call) and a gentle euthanasia process. A minority of reviews raise trust and communication concerns, including a report of poor communication around surgery costs/quotes, confusion about a “Healthy Pet Club” refund timeframe, and an allegation that an out-of-date sterile water solution was used during a vaccination appointment.

Jollyes is a pet retail store that also advertises an in-store Community Pet Clinic and dog grooming. Based on the information available, it’s set up primarily for pet supplies across multiple species (dogs, cats, birds, small pets, reptiles and fish), with staff support that reviewers describe in practical terms—such as help carrying heavy items to the car and talking customers through product choices (for example, hutches and pet food). Reviews are mostly positive about the range after a revamp and staff help, but there’s also a recent complaint alleging poor welfare of feeder insects (left without water/food).

Medivet Horsford / All Creatures Healthcare is part of the Medivet group. The information available points to a clinic that handles a mix of routine care (vaccinations and health checks) and more complex or urgent cases, including surgery and out‑of‑hours emergencies. Recent reviews repeatedly describe the team making practical adjustments for nervous pets (including vaccinating a large anxious dog in the owner’s vehicle) and providing a lot of time and support during euthanasia appointments. There are also examples of non-traditional pets being treated, including a lizard and hens (one with peritonitis where fluid was drained and the treatment explained).

Uplands Way Veterinary Clinic is a long-established practice (the clinic website states over 100 years of experience). Recent reviews point to a setup that can handle both routine care and urgent situations: owners mention being seen promptly for “real emergencies,” and others describe being kept informed when emergencies caused delays. Practical touches noted include prompts to order repeat medications, a calm/clean environment, and support around end-of-life care (including a bereavement room mentioned by one reviewer).

Swaffham Veterinary Centre describes itself as an independent small-animal practice with purpose-designed facilities, including comprehensive operating facilities and state-of-the-art equipment. The website also states flexible appointments with access to emergency care 24/7. Based on the information available, the clinic sees a wide range of species (including dogs, cats, rabbits, guinea pigs, turtles, and birds), and offers services such as acupuncture, nurse clinics, dental radiography, and ophthalmology.

From the latest reviews, owners often mention clinicians adapting appointments to the animal (for example, a vet doing part of a nervous dog’s consultation outside), and supportive handling of difficult moments (including euthanasia support). However, multiple reviews also describe billing/price communication problems, including disputes about quoted prices, follow-up charges, and how payment issues were handled.

London Road Veterinary Centre is an RCVS Accredited Small Animal Practice and also a veterinary nurse training facility. The clinic promotes its Pet Health Club® / Pet Health Club® Plus (with consultations included, per the website) and highlights an initiative aimed at reducing stress around vet visits.

From the latest reviews, owners most often describe

• •Clear explanations and time taken in consults, including walking owners through treatment decisions.
• •Support through significant procedures (one owner describes a cat’s leg amputation) and help with insurance paperwork.
• •Practical routine-care support such as monthly weight check-ins and ongoing parasite-plan style care (flea/tick plans mentioned).

Taverham Veterinary Practice Ltd describes itself as a veterinary hospital with modern facilities and specialist equipment, including a dedicated emergency service and a rehabilitation centre (hydrotherapy/physiotherapy), plus a “luxury cattery.” It’s also listed as a veterinary nurse training facility.

From the latest reviews available to us, owners most often mention

• •Emergency support that includes phone triage and urgent care for seizures/vomiting/dehydration and medication overdose concerns.
• •Diagnostics that sometimes involve leaving a pet in for tests before a same-day update and discharge.
• •A policy that (per one review) requires pets to have been seen within the last 12 months before parasite medication can be supplied.

There is also a clear split in experiences: many accounts describe smooth, reassuring care and responsive communication, while one detailed account alleges months of repeated tests without a correct diagnosis and significant cost.

Chapelfield Veterinary Partnership is a five-branch veterinary partnership with roots going back over 100 years, and it’s also listed as a veterinary nurse training facility. Recent reviews describe both routine visits and urgent/surgical care: a cat pyometra surgery is specifically mentioned (with owners crediting the vet for saving their cat), and another owner reports being seen right away for a wasp sting reaction with facial swelling. Owners also mention detailed pre- and post-op information, and practical clinic design features such as a spacious reception area with separation between animals and a screened space for nervous or noisy pets.

The Crossings Veterinary Centre has been established for more than fifty years and operates from purpose-built premises opened in 2008. The website describes full medical and surgical facilities, plus digital x-ray and an in-house laboratory, and states there is 24-hour vet and nurse cover. Recent reviews are mixed: several owners describe supportive handling of difficult situations (including euthanasia and an emergency eye procedure for a cat), while a few report dissatisfaction around costs (medication pricing and parasite treatment) and customer service (including being cut off on the phone and refusal to register animals).

Larwood & Kennedy Veterinary Surgeons is a long-established small-animal practice (established 1919) and appears to be part of CVS (based on the practice email domain). It’s set up for both routine care and more involved work, with on-site dentistry facilities plus an in-house lab, ultrasound and X-ray, and it lists referral services in cardiology and keyhole (laparoscopic) surgery.

From the latest reviews available to us, owners most often describe

• •sensitive, supportive handling of end-of-life decisions (including euthanasia)
• •practical help even for new clients (e.g., quickly sorting a cat supplement issue)
• •urgent help when another practice had no availability

The practice also lists RCVS accreditations/awards (including “Outstanding” for Client Service and Team & Professional Responsibility) and Cat Friendly Clinic (Silver).

Paul Jarman Veterinary Practice Ltd offers routine and urgent veterinary care with a 24/7 out‑of‑hours emergency contact route via the practice phone line (as stated on the website). Reviews describe both same‑day help for a very unwell dog and planned procedures such as dental cleaning. Several owners specifically mention being talked through difficult decisions (including euthanasia) and having questions answered in detail, while one review reports frustration with the speed and communication around a repeat prescription and its associated fees.

The Grove Veterinary Hospital & Clinics – Swaffham appears to be part of CVS (the practice email uses the cvsvets.com domain). The practice website for The Grove describes a broad small‑animal service offer (including surgery, diagnostics and dentistry), plus emergency/out‑of‑hours cover and referral-level work within the wider group.

From the latest reviews available, owners highlight a few very specific experiences: a nurse collecting an injured duckling and later returning it to its mother after it improved; support around end‑of‑life care including being allowed to visit out of hours and receiving keepsakes (card, paw prints, fur clipping); and routine care such as neutering. Reviews also include a sharp negative account alleging poor handling of an injured stray cat and an insensitive process when bringing in a deceased dog—so experiences appear mixed.

Medivet Catton is part of the Medivet group, and is managed by partner and veterinary surgeon Hanneke Kruger. The practice offers 15‑minute consultations and has on-site diagnostic facilities (including an in-house laboratory, X‑rays and ultrasound), suggesting it’s set up for routine care as well as investigations when pets need tests or imaging. Owners also describe practical, hands-on handling for nervous animals (using treats, extra nurse support, and patience), and good communication during procedures (being kept up to date throughout).

Terrington Veterinary Centre provides general veterinary care for a range of pets (including cats, dogs, rabbits, guinea pigs, ferrets and hamsters), with on-site capabilities mentioned for diagnostics and hospitalisation, plus emergency care and “out of hours revisits.” The clinic also lists repeat prescriptions and pet nutrition support, and it promotes proactive healthcare plans via Pet Health Club® (no plan pricing/details provided in the available info).

From the latest reviews, owners most often describe: being seen at short notice for urgent problems, clear explanations that include evidence for diagnoses/treatment plans, and supportive handling of difficult end-of-life decisions. One review describes a life-saving diagnosis of pyometra made when “within hours of it being too late.”

The Grove Veterinary Hospital & Clinics (MiNightVet) is part of CVS (cvsvets.com) and has been established since 1984. It operates as a veterinary hospital with on-site referral capabilities, including MRI and CT scanning, and runs a dedicated on-site emergency service (MiNightVet) with full-time night staff.

Decision-relevant specifics owners mention include

• •Being seen quickly for urgent problems (for example, an out-of-hours case seen within an hour; another urgent vomiting case seen within hours).
• •Clear discussions of treatment choices, including explaining options with costs attached (mentioned in an out-of-hours visit where a dog needed staples).
• •Managing significant medical cases with persistence (one owner describes vets being “thorough and determined” and “never gave up” in a serious illness case).
• •Some owners report the opposite experience: concerns about “massively inflated charges” and “unnecessary investigations” (including an X-ray under anaesthetic), and separate complaints about poor sensitivity around bereavement and handling of an anxious dog.

The Old Golfhouse Veterinary Group – Thetford is a small-animal practice offering routine care through to surgery, with on-site diagnostics (lab, X‑ray and ultrasound) and equipment for orthopaedic and soft-tissue procedures. Emergency support is provided during normal opening hours, with out-of-hours emergencies referred to Swayne & Partners Veterinary Surgeons. It is also listed as a veterinary nurse training facility.

Recent reviews are split: several describe compassionate, unhurried appointments (including end-of-life care for rabbits/guinea pigs) and proactive follow-up after surgery, while others report difficulty getting appointments, last‑minute cancellations, long waiting-room delays, and poor continuity between vets.

Concrete examples mentioned include

• •Being “fitted in fairly last minute” for a guinea pig and not being rushed during euthanasia discussions.
• •A rabbit being registered and offered an appointment within the hour, with a call-back within 5 minutes.
• •A dog’s lump being spotted during a medication check, followed by surgery within about a month and post-op check-ins.
• •Multiple reports of appointments being cancelled shortly before the visit, and one report of a follow-up booked with a different vet who “had absolutely no idea” of previous visits.

The Veterinary Hospital is an RCVS Veterinary Hospital (established in 1984) set up as a small‑animal hospital offering 24‑hour care, with on-site diagnostics including a laboratory, digital x‑ray, ultrasound and endoscopy. The website lists a wide range of routine and surgical services (including keyhole/laparoscopic surgery), plus out‑of‑hours support delivered via MiNightVet.

Recent reviews are mixed in a decision-relevant way: several owners describe compassionate support during euthanasia and urgent care at short notice, while others report difficulty getting through to book appointments, delayed callbacks (including blood results taking up to 9 days despite being described as in-house), and frustration when trying to speak to a practice manager.

Concrete specifics mentioned by owners include

• •Short-notice and overnight/continuing care for a serious poisoning incident (human medication ingestion).
• •Pain relief and anti-inflammatory treatment given for a dog seen late on a weekend evening.
• •Follow-up problems reported by some: repeated chasing for results/callbacks and difficulty reaching reception by phone.
• •A “Healthy Pet Club” membership mentioned by one owner for a rabbit and dog, including monthly hay/pellets (as described in that review).

Uplands Way Veterinary Clinic describes itself as having over 100 years’ experience delivering pet healthcare. From the reviews available, it appears set up for routine appointments as well as accommodating urgent, last-minute cases when possible: one owner reports arriving unannounced after being unable to get a last-minute appointment elsewhere and being seen “straight away,” with their cat kept in a kennel for several hours so they didn’t have to wait all day. Feedback is mixed on access and appointment handling—one reviewer reports being turned away for arriving 12 minutes late to the last appointment of the day, and another describes limited appointment availability for rabbit annual appointments at one point.

Cherry Tree Vets is set up as a general practice with on‑site diagnostics and surgery (digital X‑ray, microscopy, a modern surgical theatre) and states it can provide 24/7 emergency care. In the latest reviews, owners describe being fitted in quickly for urgent problems (including a Saturday morning emergency and short‑notice care for a stray cat), and also mention dental extractions with the procedure explained in detail. Feedback is mostly positive about explanations and support during stressful situations, but there is also a serious negative report alleging misdiagnosis and high costs, so experiences appear mixed.

Cherry Tree Vets Ltd is a two-branch veterinary practice with facilities described on its website as including digital X‑ray/onsite imaging, a modern surgical theatre and a surgical ward, alongside 24/7 emergency care. Recent reviews are sharply mixed: some owners describe compassionate, skilled handling of urgent and end‑of‑life situations (including being given time to say goodbye out of hours), while others report brusque or rude communication, rough handling during a puppy vaccination, and frustration over charges and appointment cancellations.

Concrete details mentioned by owners include

• •Out-of-hours end‑of‑life care where the family says they were given time and the procedure was handled with “compassion, dignity and expertise”.
• •A life‑threatening cat case where “quick action” was taken, described as pragmatic and honest decision‑making.
• •Reports of unexpected/contested charges (including an out‑of‑hours bill said to total £280, and a fee for signing an insurance claim form).

The Old Golfhouse Veterinary Group is a well-established small-animal practice offering both routine care and a wider range of in-house investigations and surgery. The clinic lists an in-house lab plus X‑ray and ultrasound, and describes “advanced services” that include cardiology, dermatology, internal medicine, ophthalmology, orthopaedic surgery and soft-tissue surgery. It treats dogs, cats, rabbits, guinea pigs and backyard poultry, and also offers home visits. The practice states it meets RCVS Core Standards. For emergencies outside normal opening hours, it directs clients to Swayne & Partners Veterinary Surgeons.

Ownership/group status isn’t stated in the available information. The clinic is set up for routine care plus urgent problems, with out-of-hours support through 24/7 video consultations (VidiVet) and separate in-person emergency care via MiNight Vet (as described on the website). Recent reviews repeatedly mention quick access for urgent issues (including being seen “immediately” despite not being registered), and careful, observant checks—one owner describes a tiny corneal ulcer spotted at discharge for an unrelated admission, followed by eye drops that resolved it. Pricing is frequently described as “fair”/“reasonable” (without specific figures), while one reviewer notes appointments can run late.

Rowan House Vets is described by reviewers as an independent practice and is also listed as a veterinary nurse training facility. From owner accounts, it appears set up for both routine care and more involved medical/surgical cases: multiple reviews mention pets having operations/surgery, post-op checks, and being kept updated during procedures. Practical touches mentioned include separate sections for cats and dogs in the waiting area, and a Health Pet Club arrangement where flea and worm treatments are posted out to owners. Several owners also highlight clear handovers between vets after surgery (including the next-day vet knowing the full details and the surgeon requesting updates/photos of wounds).

Haven Veterinary Surgeons is a small-animal practice established in 1880 and listed as an RCVS General Practice. The clinic appears set up for routine and surgical care for dogs, cats and rabbits, with in-house lab work plus X‑ray and ultrasound listed on its site. In the latest reviews available to us, owners mention neutering and microchipping, and one family describes a last‑minute euthanasia appointment where the vet explained the process clearly and the practice later sent a paw‑print sympathy card. Some reviewers raise concerns about costs and decision-making around surgery, including an allegedly high estimate for sedating a cat to examine its mouth and a spay that was not completed after a lump was found once the dog was already under anaesthetic.

Eastgate Veterinary Group is a longstanding practice (tracing its history back to before World War II) offering routine, appointment-based care for dogs, cats and rabbits. Based on the information available from its website and clinic data, it appears set up primarily for preventative care and ongoing support—such as vaccinations, routine health checks, and monitoring long-term conditions—alongside practical nursing-led clinics (for example, weight management and nail clips). The practice is also listed as a Veterinary Nurse Training facility.

Linden House Veterinary Centre is a small-animal practice established in 1986. It provides routine care (consultations, vaccinations, parasite control) as well as procedures such as neutering, dentistry and other surgery, supported by on-site diagnostics including an in-house lab, X‑ray and ultrasound. The practice is accredited to RCVS Core Standards and is a Cat Friendly Clinic (Silver). For out-of-hours emergencies, support is provided via MiNightVet, including free telephone advice and emergency consultations (as stated on the clinic website). It is also listed as a veterinary nurse training facility.

Medivet South Wootton is part of the Medivet group. The practice is set up for routine and diagnostic vet care for cats, dogs, rabbits and small mammals, with on-site imaging and lab support (X-rays, ultrasound, in-house laboratory) and 15‑minute consultations. It’s also a veterinary nurse training facility and holds a Silver Standard Cat-Friendly Clinic Award (ISFM).

In the latest reviews available, owners repeatedly mention appointments being easy to book and running on time, clear explanations about treatment (including for cats), and staff taking practical steps to keep pets comfortable—such as using air conditioning in the consult room for two dogs during a warm visit. There is also a recent low-star review, but no written details were provided for it.

Westover Vets Ltd describes itself as an independent, vet-owned small animal hospital providing care since 1896. Based on its own service list and recent owner accounts, it appears set up for both routine work and more involved cases: the website mentions advanced diagnostics, complex surgeries, and 24-hour inpatient support, and reviews reference cat spays and a dog paw injury that required stitches after an emergency appointment. Recent reviewers also mention consults that didn’t feel rushed (one first-time cat visit) and that the team “sorted out” treatment and dispensed medication. One negative review raises a specific concern about an emergency euthanasia visit, where a pain-relief injection left the cat unresponsive before the owners could say goodbye.

Taverham Vets Bure Valley is part of the wider Taverham Vets practice, which (per its website) includes a veterinary hospital plus branch surgeries, with dedicated 24/7 emergency cover and facilities such as a rehabilitation centre (hydrotherapy and physiotherapy) and a luxury cattery. In the latest reviews available, owners most often describe clear treatment instructions and advice, kind handling of cats and dogs, and a non‑judgmental approach—one reviewer also notes the practice accepts RSPCA vouchers.

Medivet Heacham is part of the Medivet group and offers routine pet healthcare alongside access to diagnostics (including X‑rays and an in‑house laboratory). The website lists 15‑minute consultations, and owners frequently describe thorough examinations and clear explanations—examples include detailed discussions about neutering for a kitten and careful work-ups for infections. Recent reviews also mention rapid access for urgent problems (an appointment within about two hours for a limping dog, and a same‑day check for a suspected tick that turned into an ear issue treated on the spot). The practice is also noted in reviews as calm and clean, with welcoming reception staff.

Eaton Veterinary Practice Ltd is a veterinary clinic that (from the information provided) also operates as a veterinary nurse training facility and offers emergency veterinary services (described as “24/7 or extended hours” in the clinic data). Reviews repeatedly describe a practice geared to day-to-day care plus urgent “no notice” visits—owners mention being fitted in quickly when pets get into scrapes, and appointments that run on time.

Concrete details owners mention include: vets taking time to examine and investigate before discussing options and next steps; medication being straightforward to manage; and a clean, tidy practice environment. One review specifically mentions compassionate support during a pet euthanasia (PTS).

Vets One Group (Kings Lynn) Ltd is part of the Vets One Group and operates as a veterinary practice with support from a wider group that also runs a veterinary hospital. Based on the website and recent reviews, it appears set up for routine preventative care as well as more involved work, including imaging, orthopaedics and dental procedures (with a bespoke dental theatre and X‑ray mentioned). The website states emergency care is available 24/7.

Owners most often describe thorough examinations and clear options being offered—examples include a vet examining a hard-to-handle, limping cat, prescribing medication, and talking through next steps, and a puppy vaccination visit where the vet explained what they were doing and answered questions without rushing.

The Mayers Veterinary Clinic is described on its website as a small animal clinic, and it is listed as a veterinary nurse training facility. In recent reviews, multiple owners contrast it with “corporate” practices—saying they weren’t pushed into extra tests and that fees felt more reasonable for straightforward visits. Specific examples mentioned include treating an emergency cat case, stitching a badly cut paw after the owner arrived late, and routine booster/check-up appointments. Several owners also highlight personal touches and communication, including being allowed to stay with a dog during sedation and a hand-written condolence card after a pet died.

Dersingham Veterinary Clinic is an independent, family-owned small animal practice that opened in 2021. Based on the information available, it appears set up for routine companion-animal care with the ability to fit in urgent problems quickly: reviewers describe getting appointments within two hours for an unwell dog and at short notice when needed. Owners also mention practical handling during everyday procedures (for example, nail clipping done “without so much as a whimper” for a dog that normally struggles), and a clinic environment described as bright and clean. Price feedback is mixed: several owners call the fees “reasonable” or “good value,” while another review describes it as “very expensive.”

Owner-run veterinary practice operated by Justin Kirkland (MRCVS) since 2001, described on its website as a modern clinic focused on “up-to-date” healthcare. Recent reviews repeatedly mention a practical, common-sense approach to diagnosis (one owner explicitly appreciated that the vet didn’t suggest “lots of tests for the sake of them”). Procedures mentioned in reviews include sedation and an investigation, with owners describing the care as thorough. A small number of negative comments focus on communication—one client wasn’t updated when an appointment was running late, and another reported an unfriendly phone manner.

Three Rivers Vets is part of the Three Rivers Vet Group (as shown by their website/email domain). The practice is described in reviews as handling both routine care (for example, a cat’s annual check-up) and urgent same-day problems (owners mention being advised to come in immediately for seizures, and being seen and “sorted” within a few hours after a morning call). Experiences are mixed: several owners describe calm, thorough handling of stressed or nervous pets, while one recent reviewer reports a leg injury visit where the vet “didn’t even inspect his leg” and they felt the assessment was inadequate and profit-driven.

Concrete points owners mention include

• •Same-day/urgent triage: “bring her in straight away” for seizures; another owner called in the morning and was seen and “sorted” by late morning.
• •Handling anxious pets: a cat was “quickly and effectively de-stressed” during an annual check-up; a nervous dog was moved to a different room to help them cope.
• •Bereavement support: a condolence card sent after a pet loss.
• •Payment option: owners mention being able to use Klarna to spread payments.

Medivet Hellesdon is part of the Medivet group and offers routine care alongside more advanced in-practice diagnostics and procedures (including imaging, endoscopy and orthopaedic surgery). The clinic is listed as an ISFM cat-friendly clinic and a veterinary nurse training facility.

From the latest reviews available, owners most often describe

• •vets taking time to explain and answer questions without rushing (including for first-time pet owners)
• •gentle handling for anxious dogs during exams and vaccinations (one owner noted their dog tolerated injections unusually well)
• •remote triage-style support such as asking for a video and then replying promptly with reassurance

One review flags a contrasting experience: the practice “grown too big for the premises” with staffing pressure and a new receptionist left unsupported during a busy period with walk-ins.

Jollyes is a pet superstore that sells branded and own-brand pet products and also offers a Community Pet Clinic and Dog Grooming service. The website indicates it caters to a wide range of pets (including dogs, cats, birds, small pets, reptiles and fish) and stocks frozen food. Recent reviews focus mostly on the retail side: people regularly mention a good range of supplies and helpful staff/management, but there are also reports of poor customer service (staff not acknowledging customers, rudeness) and one complaint about express delivery not meeting the promised timeframe.

Anchorage Barn Veterinary Clinic Ltd describes itself as a privately owned and managed practice. Reviews and service mentions suggest it’s set up for both equine and domestic (pet) work, with separate equine and domestic facilities and enough space mentioned for horseboxes and trailers.

Owners specifically describe

• •Equine dental checks where a mare’s follow‑up tooth check was completed without sedation (the owner contrasts this with a previous vet who sedated their horse repeatedly).
• •Eye assessment and surgery (one owner reports being happy with the outcome and says everything was explained clearly).
• •Long-term equine support (“supported us with several horses over the last ten years”).

Bridge Veterinary Practice is an RCVS-accredited general practice established in 1986, with in-house diagnostics (lab work plus X-ray and ultrasound) and a broad “GP for exotics” scope alongside cats and dogs (species listed include reptiles, tortoises, ferrets, and multiple bird types). The website highlights procedures beyond routine consults—such as keyhole (laparoscopic) surgery and acupuncture—plus nurse clinics and home visits.

From the latest reviews, owners most often mention being able to get seen at short notice, pets being put at ease in consults, and the team handling non‑standard cases (including wild animals brought in). One long-term client also notes prices “seem to have come down slightly” after an ownership change, while still warning that many treatments can be expensive.

Companion Care (Norwich) Ltd operates as a Vets4Pets practice; the website describes it as a locally owned practice with modern facilities. Based on the services listed, it appears set up for both routine care and more involved work (including orthopaedic and soft-tissue surgery, dentistry with dental X‑ray, and in‑house diagnostics).

From the latest reviews, owners most often highlight: being seen quickly for urgent problems (one dog hit by a car was assessed promptly and found to have bruising/scratches), support around euthanasia and loss (including a sympathy card afterwards), and ongoing help with weight management milestones. One reviewer, however, describes being repeatedly unable to get an appointment due to a same‑day, phone‑in booking system with no advance bookings.

Onca Vets Ltd is an independent small-animal practice that also offers veterinary physiotherapy and has an in-house laboratory (per the clinic website summary). Reviews consistently describe a more “personal” style than some larger chains, with owners mentioning honest, straightforward explanations and a sense that treatment decisions aren’t driven by upselling. Concrete examples from reviews include dental work and extractions, two operations for an older dog, and investigation of a cat’s cough with blood tests and discussion of likely allergies. One review also notes both a vet and a nurse being visibly empathetic during an end-of-life appointment for an elderly cat.

Vets4Pets Kings Lynn is part of the Vets4Pets chain and operates from inside a Pets at Home store. The clinic is set up for a broad range of routine and surgical work, with on-site facilities listed including an operating theatre, in-house laboratory, digital X‑ray, ultrasound, an oxygen chamber, and separate cat/dog waiting areas and wards (including isolation).

It also states it provides emergency cover even when the clinic is closed, and it is a Veterinary Nurse Training facility. Recent reviews are mixed: some owners describe rapid stabilisation for a very unwell cat (fluids and potassium, plus a follow‑up call a week later), while others report administrative errors, difficulties escalating complaints, and concerns about recommended surgery and aftercare.

Taverham Vets Longwater is part of a wider practice that includes a veterinary hospital with modern facilities and specialist equipment, plus two branch surgeries, a rehabilitation centre (hydrotherapy and physiotherapy), and a luxury cattery. The clinic also states it provides 24/7 support via a dedicated emergency service. In recent reviews, owners most often mention staff explaining findings in detail and being gentle with nervous pets; there’s also a recent 1‑star rating without a written explanation.

Concrete examples mentioned include: investigation of extreme weight loss in a cat with regular updates, draining a cat’s abscess, assessing a dog’s limping and diagnosing arthritis, and hydrotherapy sessions using an underwater treadmill.

Vets Now King’s Lynn is part of the Vets Now emergency veterinary group (a network of 60+ clinics) and is set up for out‑of‑hours care for small animals when regular practices are closed, with the option of video consultations via Vets Now. In the latest reviews, some owners describe being seen quickly for urgent problems (including choking and breathing distress) and mention diagnostics like ultrasound and pain relief given on the night. Pricing is a major decision point: multiple reviewers describe very high out‑of‑hours fees (including being quoted “over £200” before attending, and charges in the hundreds for visits and treatment), while others say the speed and availability are worth it in an emergency.

Chapelfield Veterinary Partnership is a small-animal practice (dogs and cats are specifically mentioned) where owners commonly describe being able to phone for advice and get appointments “as soon as possible” when they’re worried about something. Reviews also mention straightforward treatment for an acute issue (a dog with a sore paw was seen and “sorted” quickly) and kind handling of dogs during visits.

Ownership (independent vs part of a corporate group) isn’t stated in the information provided.

A minority of feedback conflicts with the above: one reviewer reports difficulty getting appointments and problems collecting prescribed medication, including a mismatch between the website’s “open all day” message and the practice being closed for lunch when they tried to collect meds.

Chapelfield Veterinary Partnership is a long-established, five-branch practice (over 100 years, per its website) that offers routine appointments as well as faster-turnaround care when something is urgent (for example, one reviewer says their dog was seen immediately after an attack). Clinic data also lists emergency veterinary services and that it’s a veterinary nurse training facility. Recent reviews frequently mention being seen quickly and that vets handle anxious cats gently, but there are also recurring concerns about cost transparency—particularly around medication pricing and itemised bills—and one report of serious admin/consent issues related to the Pet Health Club.

Holistic Vet Norfolk is led by Dr Shelagh Pitt (veterinary surgeon; described on the website as having 25+ years in practice) and focuses on a holistic, individualised approach for dogs and cats. Based on the website and reviews, the clinic is set up particularly for calm, home-based support—most often mentioned is peaceful in-home euthanasia, including short-notice visits and keeping pets in familiar places (in a bed, garden, or in an owner’s arms). Reviews also describe holistic consultations where pets are offered a choice of pre-selected herbs and cat-safe essential oils, with owners continuing the selected remedies at home; acupuncture for joint pain is also mentioned as something an owner planned to arrange.

Companion Care (Norwich Hall Road) Ltd operates under the Vets4Pets brand and is described on its website as locally owned. The clinic presents itself as a fully equipped, in-practice hospital-style set-up (separate cat/dog wards plus isolation, in-house lab and pharmacy, and imaging including digital X‑ray and ultrasound), and reviews back up that it handles both routine and surgical work—examples include vaccinations, microchipping, and dog castration. Recent reviewers repeatedly mention staff taking time to explain options and answer questions, and one owner describes being kept updated during surgery day with photos during recovery. There is also a clear split in pricing perception: most reviews are very positive, while one recent reviewer warns about high medication and follow‑up costs.

Companion Care (Norwich Longwater) Ltd is part of the Vets4Pets/Companion Care group (as described on its practice website). The practice presents itself as a fully equipped small-animal clinic with dedicated in‑house facilities including an operating theatre, dentistry area, separate cat/dog wards plus an isolation ward, an in‑house laboratory and pharmacy, and imaging (digital X‑ray and ultrasound).

Based on the website and reviews, it appears set up for both routine care and more involved investigations and surgery (for example, dentistry with dental X‑ray, orthopaedics such as cruciate surgery and fracture repair, and diagnostics like ultrasound, ECG and endoscopy). Recent reviews are mixed: several owners describe warm, chatty reception and “kind and thorough” vets across multiple appointments, while a few others describe serious dissatisfaction with staff attitude and how an emergency visit and payment/receipts were handled.

Community Pet Clinic appears to be tied to Jollyes (the website and reviewer references describe “Jollyes” and a store-based setup), rather than a standalone independent practice. The information available suggests it supports multiple species (dogs, cats, birds, small pets, reptiles and fish) and uses an external out‑of‑hours provider when the store is closed. Recent feedback is mixed: some reviews describe the in-clinic appointment itself as “fine,” while others describe rigid vaccination timing and an online-only booking process as frustrating.

Concrete details mentioned include

• •Out-of-hours emergencies are directed to an external provider (as stated on the website).
• •Species list includes dogs, cats, birds, small pets, reptiles, and fish (website).
• •One owner reports being refused a kitten booster vaccination one day early despite checking by phone first (review).
• •One owner reports booking is “all online,” with phone queries redirected back online (review).

Chapelfield Veterinary Partnership is a five-branch practice with a history described on its website as going back over 100 years, providing care for companion animals as well as livestock and equine patients. Reviews describe routine companion-animal work such as annual boosters, and mention vets being “very thorough” and discussing options like spaying and the practice’s Pet Health Club® (including Pet Health Club® Plus, which the website says can include consultations). Most recent feedback is strongly positive about a welcoming reception team and efficient appointments, alongside one older review flagging frustration about unclear costs and billing communication.

Willow Veterinary Clinic is an RCVS-accredited general practice established in 1991. Reviews suggest it operates as part of a wider group with multiple practices (the group name isn’t stated), with calls sometimes diverted between branches.

Based on the clinic’s own service list and what owners describe, it’s set up for routine care (vaccinations, check-ups, parasite control) as well as in-practice procedures (dentistry and surgery) and some exotic/small-pet work (guinea pigs and reptiles are specifically covered on the website). Decision-relevant review details include: a vet (Jenna) clearly explaining each step and the cost before proceeding; an emergency appointment where a cat in respiratory distress was put on oxygen promptly and given charcoal; and a negative experience involving pressure to join an annual subscription plan plus a later billing/debt-collection dispute.

Willow Veterinary Clinic is an RCVS General Practice established in 1991. It’s set up as a small‑animal practice with an in‑house lab plus X‑ray and ultrasound, and it also treats a wide range of exotics and birds (from reptiles and tortoises to poultry and birds of prey). The practice is also listed as a veterinary nurse training facility.

From the latest reviews available, experiences are mixed: several owners describe calm, thorough explanations during emergencies and operations, while others report administrative problems and lack of follow‑up (including an appointment reportedly cancelled on arrival because the pet hadn’t been seen within six months).

Pet Behaviour Practice appears to focus on practical dog behaviour support rather than routine veterinary care. From the written reviews available, sessions include home visits, Zoom consultations, and “behavioural walking sessions” where the work happens in real-life situations (e.g., meeting other dogs/people, improving lead walking, and building confidence in anxious dogs). Reviews repeatedly describe Carol providing specific techniques and drills owners can practise, and tailoring exposure to triggers (for example, carefully choosing opportunities for a nervous dog to meet other dogs and people).

Several reviewers refer to Carol as running “Petopia,” which may be a related or previous name; the reviews don’t explain the relationship.